Fantastic in store experience. Was in real trouble, completely locked out my phone and couldn’t get anywhere with VOXI customer service. Bipat and Tabitha were fantastic and sorted everything out (at... Ver mais
A empresa respondeu
454 Holloway Road, N7 6QA LONDON, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fantastic in store experience. Was in real trouble, completely locked out my phone and couldn’t get anywhere with VOXI customer service. Bipat and Tabitha were fantastic and sorted everything out (at... Ver mais
A empresa respondeu
Jessica was absolutely amazing! She was so warm, professional and genuinely helpful from start to finish. She made the whole experience so easy and pleasant, and went above and beyond to make sure e... Ver mais
A empresa respondeu
The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... Ver mais
A empresa respondeu
Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... Ver mais
A empresa respondeu
Escrito pela empresa
454 Holloway Road, N7 6QA, LONDON, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service and patience from
Holloway Road , got a good deal too. Thank you

Resposta da Vodafone UK - London Holloway
Rania was so helpful. We did 3 lines and I'm grateful for her patience and professionalism.

Resposta da Vodafone UK - London Holloway
Absolutely amazing service from Rania I would recommend everyone to go and see her.

Resposta da Vodafone UK - London Holloway
Aqib has been super helpful and extremely nice. He has explained me in detail my new broadband and sim plan, all the different options available, and was also able to find a good deal for me. I highly recommend this shop!

Resposta da Vodafone UK - London Holloway
Thank you Amanuel for your help and assistance, will be back soon!

Resposta da Vodafone UK - London Holloway
The Customer Service attendant was absolutely helpful and professional

Resposta da Vodafone UK - London Holloway
Exceptionally friendly and helpful staff.
Verbal instructions very clear. Only ever use this particular branch

Resposta da Vodafone UK - London Holloway
Excellent and very friendly team. Helped out with my query.

Resposta da Vodafone UK - London Holloway

Resposta da Vodafone UK - London Holloway
Aqib and Venus excellent. Very good customer service!

Resposta da Vodafone UK - London Holloway
Venus and Amanuel were 10/10. I was getting a new phone and contract and they kept the store open to finish up with me. Genuinely the most pleasurable experience I’ve had getting a new phone. Those guys are great.

Resposta da Vodafone UK - London Holloway
I was served by Rana and I was extremely satisfied with the service I got. She was very patient with me and explained everything as we got on. She was very polite and approachable

Resposta da Vodafone UK - London Holloway
Venus the store manager helped me a lot. I got robbed and my phone was stolen, i went straight to my usual vodafone as they know me there to get a new sim card. Venus was really compassionate and and supportive, she reliefed me by aknoledging that i had insurance on my phone even tho i thought i didn't. She was really supportive about the matter and tried to help me as much as she could providing me with new sim card and customer services number to claim the insurance and get a replacement for my phone. Luckly police managed to recover my phone but well done to Venus for amazing customer service and moral support in such a traumatic episode of my life, i couldn't help but leave her a review.

Resposta da Vodafone UK - London Holloway
Very nice service and amazing help!!

Resposta da Vodafone UK - London Holloway
Hesh was amazing she gave the best service thank you so much hesh. She went above and beyond and so polite and understanding

Resposta da Vodafone UK - London Holloway
Rania was very helpful and provided excellent customer service and I was very impressed by her professionalism. Rania is an asset to Vodafone as today after 25+years of being a customer of Vodafone my husband and I were ready to leave to go to a new network provider and Rania convinced us to stay with Vodafone and we extended both of our numbers for an additional 24 months plus a new phone, and we took out two new extra contracts for our children. Had it not been been for her service i would have left Vodafone today. Thank you Rania for your outstanding service you provided today. I was also very impressed how patient she was despite her computer was very slow. She worked very well under pressure. She should be recognised for her service, great asset!!!

Resposta da Vodafone UK - London Holloway

Resposta da Vodafone UK - London Holloway
Very pleased with the service, best Vodafone branch I’ve visited.
Aqib is very helpful and I bought broadband and sim contract.

Resposta da Vodafone UK - London Holloway
Rania and Venus very very helpful

Resposta da Vodafone UK - London Holloway
Rania is great!! Exceptional service and super friendly. Throughout the whole interaction, Rania really took care to make sure that we got what we needed.

Resposta da Vodafone UK - London Holloway
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