Vodafone UK - London Oxford St Experience Opiniões 

323
•
TrustScore: 5 em 5

4,9

Oxford Street Barratt House 341-349, W1C 2JE London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Syed has been so helpful throughout an extreme circumstance that happened with my contract. I have never seen such attentive customer care even with paid services and in my home country. I would and w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Pradeep I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis. He is an outstanding professional and provided me with absolutely exceptiona... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. Empresa de telecomunicação
  3. Loja de telemóveis
  4. Operador de Internet
  5. Serviço de hospedagem web

Sobre Vodafone UK - London Oxford St Experience

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • Oxford Street Barratt House 341-349, W1C 2JE, London, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

323 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(323)

42 851 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Mohammed Rahim was extremely helpful…

Mohammed Rahim was extremely helpful and resourceful. Because of him, we became a Vodafone customer. Thank you for all your help Rahim.

9 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Dogan,
Thanks for the lovely review and fantastic support for Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

David was very efficient and helpful

David was very efficient and helpful. New phone in 30 minutes

19 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Fahic,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rahim is the best

Rahim made my experience smooth and enjoyable. He has explained everything and made it clear.
He was really kind and funny.
I have put this upgrading experience for a year. He was amazing, can't recommend him enough

17 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

10/10

The best experience, thanks to Rahim! He was so patient and extremely helpful. Would definitely return to this store because of his service.

17 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great job from Rahim and osman

Great job from Rahim and osman. Really nice to be a customer of vodaphone for the last 12 years

14 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Ingrid,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The person is nice to Rahimhelp me

The person is nice: Rahim the person is nice to help me

14 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Theingi,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rahim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing Osman!!

Osman was fantastic!! He sorted out my new phone for me, he was very patient. A real credit to the company!! Thanks a million!

10 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Paula,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you mani made my journey easy

Thank you mani made my journey easy
Lovely store

8 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you mani for helping me and…

Thank you mani for helping me and making it a simple procedure 10/10

8 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Adam,

Thanks for the lovely review and fantastic support for Mani.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

All great

All great , super service , Safae has been incredible , very helpful

6 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Igor,

Thanks for the lovely review and fantastic support for Safae.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Outstanding Service from Safae and Uzzy at Vodafone Store

Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street.

Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered to follow up once I left. That same evening, she emailed and texted me, and shortly after, Vodafone confirmed my device return was processed.

When I returned to drop off the device, Uzzy immediately recognized me from a previous visit. Despite me not having a few usual items, he didn’t make it complicated. He asked smart questions, found a solution, and got it done quickly.

Their focus, friendliness, and willingness to help made a big difference. The process was seamless. Vodafone is lucky to have both Safae and Uzzy on the team.

5 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Sineerat,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Safae and Uzzy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

So so helpful

So so helpful. Everyone in the store went out of their way to get the best solution for me including searching stores near and far for the phone I wanted.

5 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Molly,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you Rahim

Very helpful
Good communication 👏

3 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Oksana,

Thanks for the lovely review and fantastic support for Rahim. It's always great to hear such positive remarks.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rahim the star

Rahim was very patient and helpful when serving me. He was very friendly and respectful. He made me feel comfortable in the store, and gave me all the information I needed.

1 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Sadek,
Thanks for the lovely review and fantastic support for Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ridhwaan was a great help

Ridhwaan was a great help. Awesome service!

27 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Pradeep and Ray, dream team

Pradeep is very good, but he would be nothing without his team, especially Ray.

27 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rahim was amazing

Rahim, was so incredibly helpful. He is very personable and kind. He will be a great asset to the company and customers. Thank you for all your help.

24 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey James,

Thank you for your review. It's always lovely to read such nice feedback about Rahim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Pradeep in the oxford street store was…

Pradeep in the oxford street store was very helpful and wonderful the entire experience was too good

21 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Ankit,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rahim was very helpful and patient in…

Rahim was very helpful and patient in getting my new phone set up. Including 6 different apps and helped me adjust the settings for my use very efficiently. Very knowledgeable. Helped me greatly.

18 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Hugh,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service from Hamide, super helpful - thank you!

15 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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