Syed has been so helpful throughout an extreme circumstance that happened with my contract. I have never seen such attentive customer care even with paid services and in my home country. I would and w... Ver mais
A empresa respondeu
Oxford Street Barratt House 341-349, W1C 2JE London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Syed has been so helpful throughout an extreme circumstance that happened with my contract. I have never seen such attentive customer care even with paid services and in my home country. I would and w... Ver mais
A empresa respondeu
The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... Ver mais
A empresa respondeu
I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... Ver mais
A empresa respondeu
Pradeep I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis. He is an outstanding professional and provided me with absolutely exceptiona... Ver mais
A empresa respondeu
Escrito pela empresa
Oxford Street Barratt House 341-349, W1C 2JE, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Mohammed Rahim was extremely helpful and resourceful. Because of him, we became a Vodafone customer. Thank you for all your help Rahim.

Resposta da Vodafone UK - London Oxford St Experience
David was very efficient and helpful. New phone in 30 minutes

Resposta da Vodafone UK - London Oxford St Experience
Rahim made my experience smooth and enjoyable. He has explained everything and made it clear.
He was really kind and funny.
I have put this upgrading experience for a year. He was amazing, can't recommend him enough

Resposta da Vodafone UK - London Oxford St Experience
The best experience, thanks to Rahim! He was so patient and extremely helpful. Would definitely return to this store because of his service.

Resposta da Vodafone UK - London Oxford St Experience
Great job from Rahim and osman. Really nice to be a customer of vodaphone for the last 12 years

Resposta da Vodafone UK - London Oxford St Experience
The person is nice: Rahim the person is nice to help me

Resposta da Vodafone UK - London Oxford St Experience
Osman was fantastic!! He sorted out my new phone for me, he was very patient. A real credit to the company!! Thanks a million!

Resposta da Vodafone UK - London Oxford St Experience
Thank you mani made my journey easy
Lovely store

Resposta da Vodafone UK - London Oxford St Experience
Thank you mani for helping me and making it a simple procedure 10/10

Resposta da Vodafone UK - London Oxford St Experience
All great , super service , Safae has been incredible , very helpful

Resposta da Vodafone UK - London Oxford St Experience
Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street.
Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered to follow up once I left. That same evening, she emailed and texted me, and shortly after, Vodafone confirmed my device return was processed.
When I returned to drop off the device, Uzzy immediately recognized me from a previous visit. Despite me not having a few usual items, he didn’t make it complicated. He asked smart questions, found a solution, and got it done quickly.
Their focus, friendliness, and willingness to help made a big difference. The process was seamless. Vodafone is lucky to have both Safae and Uzzy on the team.

Resposta da Vodafone UK - London Oxford St Experience
So so helpful. Everyone in the store went out of their way to get the best solution for me including searching stores near and far for the phone I wanted.

Resposta da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience
Rahim was very patient and helpful when serving me. He was very friendly and respectful. He made me feel comfortable in the store, and gave me all the information I needed.

Resposta da Vodafone UK - London Oxford St Experience
Ridhwaan was a great help. Awesome service!

Resposta da Vodafone UK - London Oxford St Experience
Pradeep is very good, but he would be nothing without his team, especially Ray.

Resposta da Vodafone UK - London Oxford St Experience
Rahim, was so incredibly helpful. He is very personable and kind. He will be a great asset to the company and customers. Thank you for all your help.

Resposta da Vodafone UK - London Oxford St Experience
Pradeep in the oxford street store was very helpful and wonderful the entire experience was too good

Resposta da Vodafone UK - London Oxford St Experience
Rahim was very helpful and patient in getting my new phone set up. Including 6 different apps and helped me adjust the settings for my use very efficiently. Very knowledgeable. Helped me greatly.

Resposta da Vodafone UK - London Oxford St Experience
Great customer service from Hamide, super helpful - thank you!

Resposta da Vodafone UK - London Oxford St Experience
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