Served by Michael when upgrading to the 18 pro max, explained everything really well, offered a great trade in option that saved me over £250. Will come back just for this service in the future.
A empresa respondeu
Localização
Alterar localizaçãoUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Ver mais
A empresa respondeu
Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
A empresa respondeu
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Londonderry
Escrito pela empresa
Informações de contacto
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Reino Unido
4,9
Excelente
192 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service from Jonny and Michael…
Great service from Jonny and Michael getting me a new sim for my phone
24 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Caroline,
Thanks for the lovely review and fantastic support for Jonny and Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Good service setting up my new phone
Good service setting up my new phone. Thanks again
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate the great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marty always goes that extra mile he is…
Marty always goes that extra mile he is always pleasant and very helpful as well as very knowledge
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi. We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team member to be pleasant, helpful, and knowledgeable. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic at answering all queries and…
Fantastic at answering all queries and is very patient and polite.
26 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi. We're happy to hear that our team was able to answer your questions with patience and politeness. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gareth was very helpful and…
Gareth was very helpful and accommodating. Wouldn’t hesitate to recommend
17 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi. We're happy to hear that you found our service helpful and accommodating. Thank you for your recommendation; we appreciate your positive feedback very much! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very knowledgeable and helpful.
Very knowledgeable and helpful.
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Marius,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Londonderry
Hey Benn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gareth was very friendly and very…
Gareth was very friendly and very effective in communicating the ins and outs of each plan.
17 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi Noel. Thank you for your review for Gareth. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from the entire…
Great customer service from the entire team! It was a pleasant and stress free experience
2 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Aine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, so easy to work with. The guys looked after me really well
2 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. All staff very knowledgeable and helpful
27 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Chrisutian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jonathan was amazing
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Great to hear, thank you for the feedback!
Vodafone Social Media Team
Resposta da Vodafone UK - Londonderry
Thank you for the positive feedback :)
Vodafone Social Media Team
Super helpful staff
Super helpful staff! They made upgrading my contract so straight forward.
Thanks again!
24 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Amy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Staff
Staff were exceptionally helpful and got me the best deal available.
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff are all lovely and friendly
Staff are all lovely and friendly , and so helpful with getting the right deal
2 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Haley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
This has to be one of the worst…
This has to be one of the worst internet providers I've ever been with. The internet is super slow, laggy and overpriced. I should have stuck with Sky broadband. Will not be renewing. Only reason this is not 1* is because the customer service are very responsive.
Also their response to this review says everything, just a copy and paste job. Who is Oliver? Shocking.
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Oliver,
We know how important it is to stay connected, and we're happy to help you get this checked! Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
Thanks,
Vodafone Social Media Team
Friendly service explained so simply so…
Friendly service explained so simply so I could understand
Five star service from Michael Thankyou
30 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Ann,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Called in for information about Roaming…
Called in for information about Roaming to the US. Jonathan and the rest of staff were very friendly and helpful.
28 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Brandon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent advice from staff and very…
Excellent advice from staff and very helpful.
6 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi Jackie, we are ecstatic to hear about your fantastic recent experience. It's great to hear everyone was so helpful. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.