Martin was very helpful in store today , helping me purchase new iPhone 18. unfortunately colour I wanted not in stock but l pre ordered for arrival in a few weeks.
A empresa respondeu
Localização
Alterar localizaçãoUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Served by Michael when upgrading to the 18 pro max, explained everything really well, offered a great trade in option that saved me over £250. Will come back just for this service in the future.
A empresa respondeu
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Ver mais
A empresa respondeu
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Londonderry
Escrito pela empresa
Informações de contacto
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Reino Unido
4,9
Excelente
193 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great from Jonny in-store very helpful
12 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey there,
Thanks for the lovely review and fantastic support for Jonny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Londonderry
Hi Michaela. Thank you for your review for Benn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Benn was wonderful and very helpful.
Benn was wonderful and very helpful.
Sorted a new contract for me.
28 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi Frank,
It's great to hear your feedback for Benn. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Michael was very helpful
28 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi Matthew,
Thank you for taking the time to review and share this great feedback for Michael.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Marty was great in store
22 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi Jason. Thank you for your review for Marty. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service and always helpful and willing to answer questions. Jonny and Ben couldn’t have been more helpful.
1 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Stephen,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went for a sim upgrade
Went for a sim upgrade. Staff were very friendly and helpful. They got me sorted out.
15 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Thanks for the brilliant feedback! It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Marty was fantastic help 10/10 from…
Marty was fantastic help 10/10 from start to finish.. what an asset to the company
6 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Matthew,
Thanks for the lovely review and fantastic support for Marty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Many many thanks to Michael and his…
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to him and his colleagues. Much appreciated Aean
29 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Sean,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Outstanding service from jonny and…
Outstanding service from jonny and marty. Highly recommended Vodafone in Richmond centre.
1 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Lorraine,
Thanks for letting us know what an amazing job both Jonny and Marty did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good experience
I found the assistant more than helpful which makes a huge difference..he went above and beyond to help us...
1 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Marie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jonathan was brilliant
Jonathan was brilliant, very welcoming and friendly as always.
20 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Hugh,
Thanks for the lovely review and fantastic support for Jonathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Johnny was so through and efficient
Johnny was so through and efficient. He asked me lots of relevant questions and gave me a great recommendation, will be back when my broadband expires
18 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi Lindsay. Thank you for your review for Johnny. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service!
Jonny and Lauren were very knowledgeable and extremely helpful in sorting out my new phone purchase and transfer of number from a corporate to personal account. Would highly recommend!
18 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi Emmet. Thank you for your review for Jonny and Lauren. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The adviser was more than complimentary…
The adviser was more than complimentary polite and solved all the issues are had great manager skills his name was Micheal Derry foreside branch. Many thanks
17 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Ciara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michael was brillant and really helped…
Michael was brillant and really helped me out .
Amazing service 10/10
11 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi Mailey,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service
I called here A few months ago and Johnny was very helpful so I came back 2day and he sorted me out with an new contract and a new phone
4 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hi Peter. Thank you for your review for Johnny. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in store from jonny
Great service in store from jonny. Transferred all my data hassle free.
4 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Sam,
We're pleased to hear about this in store experience, thank you for sharing! It's great to know Jonny was able to provide such great service.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Johnny made it great super organised…
Johnny made it great super organised and dealth with three acts all together. Thankyou
4 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Hey Martina,
It's great to hear Johanne provided great service. Thanks for the review!
If you ever need assistance, please reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience
Great experience, we had lots of questions about phone upgrades and broadband, and Marty kindly answered them all.
2 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Londonderry
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
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