Vodafone UK - Maidenhead Opiniões 

191
•
TrustScore: 5 em 5

4,9

Queens Walk , 55 High Street, SL6 1JT Maidenhead, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I visited the Maidenhead store after finding another Vodaphone store not very welcoming or helpful. Bilaal at Maidenhead was the complete opposite, he welcomed me to the store, listened to my iss... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hamza and Sourav helped us with everything at Thier Vodafone store, had some issues that they walked us thought and provided an amazing customer experience. I wish all interactions with staff at store... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. Empresa de telecomunicação
  3. Loja de telemóveis
  4. Operador de Internet
  5. Serviço de hospedagem web

Sobre Vodafone UK - Maidenhead

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • Queens Walk , 55 High Street, SL6 1JT, Maidenhead, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

191 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(191)

42 962 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service from Jamila!

Jamila was very professional and helpful, thanks!

27 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey Amina,

Thanks for the lovely review and fantastic support for Jamila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing transfer done from rimza!!

8 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very happy with my recent visit to the…

Very happy with my recent visit to the Vodafone store in Maidenhead. It was Daniel that served me, and he was amazing help, really kind, patient and helpful. Walked away with a new phone and contract that I’m very pleased with!!!:)

22 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey Gaby,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Pathetic staff- Jamila was unprofessional and poorly trained

One of the worst experiences I ever had at any store recently. For mobile broadband I visited various stores like three, O2 and Vodafone in Maidenhead. And my worst experience was in Maidenhead. It seems staff doesn’t know anything. They ask each other for small things which even customer knows the answer. My experience with Jamila was so bad that i had to cancel my 2 contracts with Vodafone just because of such a poor customer experience at the store. She is definitely not customer friendly and even when i said i am cancelling this contract because of my bad experience at the store she sarcastically said Ok as if it doesn’t matter to her if customer is going unhappy. Vodafone lost 2 contracts just because of staff like Jamila at Maidenhead store.

4 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey Oli,

We’re very sorry to hear about your experience at our Maidenhead store and the way you felt treated. This is not the level of service we aim to provide, and we regret that it led you to cancel your contracts. We take feedback like yours seriously and will ensure it is shared with the store management team for review and improvement.

If you’re open to it, we’d like the chance to discuss this further and see how we can make things right — please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Unprofessional staff with poor customer service

Their customer service staff at Maidenhead store are poorly trained and have zero knowledge of processes and customer service. Rude and impolite staff.

5 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey AD,

I’m really sorry to hear about your experience at our Maidenhead store. I completely understand how disappointing and frustrating it must have been to encounter staff who appeared unhelpful and impolite.

This is absolutely not the level of service we aim to provide, and I appreciate you bringing this to our attention.

If you’d like this to be raised as an official complaint, please reach out to my team directly on Facebook at vodafone.uk/2Fpnah2, and we’ll ensure it's handled appropriately.

Thank you for taking the time to share your experience—we really value your feedback as it helps us improve.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Jamila in store…

Great service from Jamila in store today, helped me sort out a great deal!!

29 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey Laura,

Thanks for the lovely review and fantastic support for Jamila.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing upgrade from Rimza

Amazing upgrade from Rimza! Highly recommend her service.

29 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey Malik,

Thanks for the lovely review and fantastic support for Rimza.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Went into the store as my current…

Went into the store as my current broadband was rubbish and was getting charged rediculous amount of money. So i went in store the other day and i got me a Vodafone one. Was served by an advisor named Daniel and he was very chill lad and patient with me as i was in a bad mood. Very happy of how quickly it happened. Just waiting for installation now.

24 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey George,

Thanks for the lovely review and fantastic support for Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I am well impressed!

I visited the store the other day as mu phone had a virus and it was umbarable to use. Spoke to an Advisor named Daniel and he was patient enough to explain what and where i got them from. He also gave a very cheap broadband deal for superfast internet. I switched on the moment. Probably the cheapest i've seen. I recomment visiting the store!

12 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing transfer from Rimza!!

13 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service from Rimza definitely…

Amazing service from Rimza definitely recommend.

9 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hi. We're happy to hear that you had such a wonderful experience. Thank you for recommending our services; we appreciate your positive feedback! If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Manager was great!

Upgraded my mobile to a newer version and Faisal the manager wqs great in helping me get it all set up.

6 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

5 stars to Maidenhead store

I went to the Maidenhead store on my way to work. First time popping in. I had majour issues with my phone. I sat with Daniel and he was so patient and did a fantastic job at explaining why and what happened. I am not very technical so i got a good amount of helpful information. I highly recommend visiting if someone has problems.

22 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hi. We're happy to hear about your positive experience in our store. It's great to know that you found our team member helpful and patient while resolving your phone issues. We appreciate you recommending us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Maidenhead store is great

Lost my phone and the gentleman Faisal helped me get a new phone and also got my same number back for me. He also helped me set it all up. I left very happy and satisfied with the service provided.

10 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Faisal was brilliant in getting me a…

Faisal was brilliant in getting me a great sim only deal.

6 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

First time visiting the Maidenhead…

First time visiting the Maidenhead branch. I was experiencing quite a few issues with my phone and the advisors there that helped me were wonderful. They had a lot of patience and i am grateful. They got themselves a new customer.

4 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey Trevor,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing transfer from rimza thank you.

2 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing transfer done by rimza

1 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Done a upgrade from Rimza great job!

24 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey there,

Thanks for the lovely review and fantastic support for Rimza.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Served by Rimza AMAZING SERVICE!

25 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Maidenhead

Resposta da Vodafone UK - Maidenhead

Hey Danish,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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