Went into the Vodafone store in Maidstone for help with a new phone and broadband. Both James and Jay were overly helpful, great customer service and explained everything in detail. Great guys
A empresa respondeu
305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went into the Vodafone store in Maidstone for help with a new phone and broadband. Both James and Jay were overly helpful, great customer service and explained everything in detail. Great guys
A empresa respondeu
James was very helpful. Articulate. Intelligent. He deserves a pay rise and promotion. We came in last year. And there were two useless team members. Good to see you have upgraded your staff n... Ver mais
A empresa respondeu
Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... Ver mais
A empresa respondeu
Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... Ver mais
A empresa respondeu
Escrito pela empresa
305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, Reino Unido
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Brilliant! Jay explained everything in such great detail, told me things I didn’t know and gave me really good advice!

Resposta da Vodafone UK - Maidstone Chequers
James and Jay were both very helpful and fantastic in the store. Gave us every option and made it very clear.
Very impressed

Resposta da Vodafone UK - Maidstone Chequers
I had a very positive experience at the Vodafone store thanks to Jay. He was friendly, professional, and very patient throughout. He took the time to explain everything clearly, answered all my questions, and made the whole process easy and stress-free. Excellent customer service — really appreciated his help. Thank you, Jay!

Resposta da Vodafone UK - Maidstone Chequers
Having been attended to by Jay at Maidstone,it was a very good experience, helpful, understanding and nothing was a problem all thoroughly explained.

Resposta da Vodafone UK - Maidstone Chequers
Lovely gentleman very helpful thank you Chan

Resposta da Vodafone UK - Maidstone Chequers
Jay in Maidstone office was very helpful in guiding me on the right tariff and phone choice

Resposta da Vodafone UK - Maidstone Chequers
We were so impressed with Jay. We had visited the store as we have two phones on Vodafone SIM only contracts which were coming to the end. Jay took the time to check out all the available deals and then present us with different options to enable us to make an informed choice. He was totally professional and also friendly at the same time. His attention to detail in helping us get the right deal for us was excellent and well deserving of the 5 star rating. We are 100% satisfied that we got value for money and the right deal. Well done Jay and thank you.

Resposta da Vodafone UK - Maidstone Chequers

Resposta da Vodafone UK - Maidstone Chequers

Resposta da Vodafone UK - Maidstone Chequers
Veryy friedly and positive with James and Wayne.

Resposta da Vodafone UK - Maidstone Chequers
Jay was very helpful could not recommend him anymore

Resposta da Vodafone UK - Maidstone Chequers
The staff member named Jay was very polite patient and informative with my questions about my phone and broad band .I travel from sevenoaks to this store 20 miles because of the great service received from this store, I am of the older generation and find it very difficult to process information trying to do things online and appreciate the service provided from your store

Resposta da Vodafone UK - Maidstone Chequers
Very good. All imformation was explained clearly and no pressure selling. Jay was excellent to deal with

Resposta da Vodafone UK - Maidstone Chequers
Jay customer service was excellent, very informative would recommend to everyone .

Resposta da Vodafone UK - Maidstone Chequers
James was great! Really informative and persuaded my decision for a new phone, thank you great staff

Resposta da Vodafone UK - Maidstone Chequers
James was so good with a me as I don't understand technology. He was helpful and very knowledgeable

Resposta da Vodafone UK - Maidstone Chequers
Chan was really helpful with getting us the best tariffs to suit our needs.
Definitely be using him again.

Resposta da Vodafone UK - Maidstone Chequers
From the moment I walked into the store to when I left with my new Phone Chan could not have been more welcoming. I felt like a valued customer before I even was.

Resposta da Vodafone UK - Maidstone Chequers
Helped with phones & helped saved money. James was very helpful & patient with us. Very grateful!

Resposta da Vodafone UK - Maidstone Chequers
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