Went into the Vodafone store in Maidstone for help with a new phone and broadband. Both James and Jay were overly helpful, great customer service and explained everything in detail. Great guys
A empresa respondeu
Localização
Alterar localização305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
James was very helpful. Articulate. Intelligent. He deserves a pay rise and promotion. We came in last year. And there were two useless team members. Good to see you have upgraded your staff n... Ver mais
A empresa respondeu
Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... Ver mais
A empresa respondeu
Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Maidstone Chequers
Escrito pela empresa
Informações de contacto
305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, Reino Unido
5,0
Excelente
441 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
James was very helpful and explained…
James was very helpful and explained everything clearly
23 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Rosemarie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in to renew phone contract and…
Went in to renew phone contract and left with discounts on phone and saved half on what I was paying on broadband too. Excellent service through Jay. Thanks for your help.
20 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Was served by Jay. Friendly, helpful service. Spoke through a range of options and found us a great deal. Would recommend.
20 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Honey,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Maidstone Chequers
Hey Nathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I recently visited Vodafone for a SIM…
I recently visited Vodafone for a SIM swap and to upgrade my monthly plan, and I had a really positive experience. Chan assisted me throughout the process and was incredibly helpful and patient.
He took the time to explain everything clearly, answered all my questions, and made sure the whole process was smooth and stress-free. It’s rare to come across such genuinely great customer service these days.
Thank you, Chan, for making the experience so easy and pleasant!
19 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Ebun,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, nice and easy! Will highly recommend - especially this Vodafone Team!!
14 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Edy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Customer service was great
Customer service was great, lovely staff. Very helpful and went through everything we needed to know.
14 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Kaya,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wayne is utterly fantastic.
Wayne is utterly fantastic.He cannot improve as a Salesman.Hes genuine, makes sure product matches your needs. Wayne is very thorough, makes you feel safe and confident.He sold to me before, and I make sure to only come to him. His genuineness and fun humour make it always a pleasurable experience, with full confidence :)
13 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Jamie,
Thanks for the lovely review and fantastic support for Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was very helpful, can't recommend enough
Jay was very informative, helpful, and knowledgeable about Vodafone broadband, as he explained it and checked my area to ensure I would get the best coverage. I can’t recommend it enough.
13 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Chan was very helpful in store
Chan was very helpful in store. He looked at all the numbers we have for family members and made us savings were he could.
12 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Keely,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous detailed customer service from…
Fabulous detailed customer service from Jay at Maidstone store. Many thanks for explaining my existing/new contract, amendments made and time span to cover any changes. I now have a reduced contract airtime, and know that a new handset may be arranged in 13 months. Thanks Jay! 🤗
11 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Joyce,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wayne was excellent from the moment we…
Wayne was excellent from the moment we walked in the shop, from his friendly greeting to reviewing everything on my husband and my phone contracts to our broadband and making sure we got the best savings across all three. Wayne saved us money on each one, he gave us clear and an uncomplicated breakdown of everything and talked us through each amendment to our plan. With the money we saved he also helped us with a new iPad purchase as our old one was having battery issues.
Wayne was just very informative and simplified the whole process and a credit to the Vodafone shop and team.
He also welcomed other customers and offered them to take a seat and that someone would be with them shortly.
He gave us a lot of time and we were never felt rushed or pressured. He was an excellent sales person and very knowledgeable.
11 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hi Louisa,
Thank you so much for your wonderful review and the amazing support you’ve shown for Wayne —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff , really professional, many thanks
11 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Alexandru,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Maidstone Chequers
Hey Shaun,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Rachel looked after me, giving me exactly what I needed, quick and reliable serve
4 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Wayne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Maidstone Chequers
Hey Saffron,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was very helpful
James was very helpful, not only in solving my problem but explaining everything to me about the broadband and your products. I would recommend him any time.
3 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Jean,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have never had such an amazing
I have never had such an amazing, positive and helpful customer service done by Nasif. He was extremely knowledgeable about all the deals and gave me the option which suited me best. He was incredibly thoughtful, recommending several different contracts. I loved his service and positivity.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Ryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nasif was awesome
Nasif was awesome. 10/10 would buy from this vodafone again. He put no pressure on me and remained positive throughout the entire experience with zero negativity when i said i didnt want the entertainment package.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Aaron,
Thanks for the lovely review and fantastic support for Nasif.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good experience
Very good experience, polite explained everything well step by step.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Maidstone Chequers
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.