Today has been a goid visit to Vodafone fir a change. We got looked after by a brilliant member of staff who did all she could in her power to accommodate our request. We left feeling very impress... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Sameena in Dudley was excellent. Sorted out my Three contract renewal which I didn’t know I was overpaying in because I was out of contract. She then sorted out 2 out of contract sims on. Vodafone. Sh... Ver mais
A empresa respondeu
After my old phone recently broke, I visited vodafone in a panic to try find a cheap plan I could quickly get to have a new phone. I was greeted by lorelei who eased my worries and assisted me to find... Ver mais
A empresa respondeu
I came in to the store today and spoke to Sam as I wanted to try and get some information on the new iPhone duo. I was hoping to get my hands on the phone so I could look at pre ordering. Unfortunatel... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - MerryHills
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Reino Unido
4,9
Excelente
504 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went into store for a new sim and was…
Went into store for a new sim and was served by a girl named Demy. She sorted me a package for a great price! Thanks again!
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hey Kev,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to the Vodafone shop in Merry…
I went to the Vodafone shop in Merry Hill Shopping for an upgrade. It was very smooth and quick thanks to Lorelei. She was very helpful and explained the new contract to me very well.
23 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hey Cary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store yesterday and was…
Visited the store yesterday and was greeted by a young lady Demy was her name she was so helpful and polite, I’m not technically minded but she sorted everything out for me thank you again
26 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hey Nikki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service Simran helped me to save some mine and…
Simran helped me to save some money and to make decisions about which phone to buy and which plans to buy for both my phone numbers
27 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hey Mcguire,
Thanks for the lovely review and fantastic support for Simran. It'sSimran.It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lydia was really helpful with my…
Lydia was really helpful with my upgrade, thank you
20 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Sam sorted out our account after 7…
Sam sorted out our account after 7 years of complications. Sam also sorted out a miss sold mobile device that has cost us over a thousand pounds.
20 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent customer served by Simran
Excellent customer served by Simran. Friendly,helpful and very knowledgeable.
20 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Outstanding customer service
I visited the store in merryhill today with my daughter as I needed a new phone and we were served by Simran. He was extremely helpful and made us feel comfortable from the start. He gave great advice on the products available to me and gave a great deal. I would rate his customer service skills very highly and would not hesitate to return
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
SIM problem
My replacement Sim wasn't working in my new phone, which was purchased from ebay. Off we went to the Vodafone shop at Merry Hill.
Danny was great. Friendly, helpful and informative.
He fixed the issue (dodgey phone) found me a new phone with a better deal and looked at our other phone deals too.
Would definitely recommend 😊
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
We're happy to hear that our agent Danny was friendly, helpful, and informative.
Thanks for your review,
Vodafone Social Media Team
Experience with Lydia eas great
Experience with Lydia eas great; she sorted my partner out with a new phone. Although systems were really slow she was a massive help. Thank you Lydia.
16 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Outstanding serivce
“I want to acknowledge the outstanding service provided by Lydia at the Vodafone store at Merry Hill. She was extremely helpful, explained everything clearly, and made the process smooth and hassle-free. Truly impressive.
9 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Daniel was great ...didn't push me into…
Daniel was great ...didn't push me into any contract - infact he managed to reduce my contract considerably
10 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hi. We're happy to hear that you had a great experience! We appreciate your positive feedback and are so glad we could help reduce your contract. Thanks for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was an absolute star ⭐️ and make it…
Luke was an absolute star ⭐️ and make it easy and I left all set up and with everything sorted . Best service in a very long time ! Thanks 🙏
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lydia was lovely
Lydia was lovely, friendly and very helpful, she was able to make my payments lower and helped me understand other deals / packages which I’m likely to go ahead with in the future.
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words about the assistance you received. It's great to know that the support was helpful and informative. Thank you for sharing your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store today as I was having…
Came into store today as I was having issues with the volume during calls, Ryan did a fantastic job!
28 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hi. We're happy to hear that you had a positive experience in our store! We appreciate you taking the time to share your feedback and we are so glad we could resolve your call volume issues. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service by Lydia
Fantastic service by Lydia, very helpful, knowledgeable & friendly. Thank you
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hi. We're so glad to hear that you received such fantastic support. We appreciate you taking the time to leave us this lovely review and your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan the Man!
Danny in the Merry Hill branch was extremely patient and helpful. I had tried (unsuccessfully) to get my Apple watch set up with a cellular plan online. He sat with me for over an hour and went through the process. Danny transferred me to a monthly contract and sorted out the cellular for my watch. He was thoughtful and offered wonderful customer service throughout. Thanks Danny!
26 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Hi. We're happy to hear that you had such a positive experience at our Merry Hill branch. We appreciate you taking the time to share your feedback and are so glad that our team member was able to assist you with setting up your Apple watch. It's great to know the service provided was helpful and thoughtful. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Did my upgrade in store today with Ryan…
Did my upgrade in store today with Ryan who was very efficient and also helped me transfer all my information over, top lad
24 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - MerryHills
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great adviser
21 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - MerryHills
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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