On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Ver mais
A empresa respondeu
Localização
Alterar localização54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees.... Ver mais
A empresa respondeu
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Ver mais
A empresa respondeu
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Metro Centre Experience
Escrito pela empresa
Informações de contacto
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Reino Unido
5,0
Excelente
512 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful Neil was great
26 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Sam,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good customer service…
On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode.
Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst there enquired about my current Vodafone contract. Keiran was very courteous,professional & helpful throughout.
24 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Iain,
Thanks for the lovely review and fantastic support for Keiran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Happy with the service from vinnie today
Happy with the service from vinnie today
26 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
As usual the ever helpful Courtney gave…
As usual the ever helpful Courtney gave excellent advice and completed the transactions in super quick time.
22 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Anthony,
Thanks for the lovely review and fantastic support for Courtney. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always lush staff
Always lush staff! Adam was particularly warm and welcoming and very knowledgable
19 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Lorna,
Thanks for the lovely review and the fantastic support you’ve shown for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Knew her stuff
Knew her stuff, not pushy and great customer service.
17 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kieran was amazing so so helpful he had…
Kieran was amazing so so helpful he had the time to help us and support me with a new phone contract but also had a chat with me and my mum he was so lovely, could not fault him 10/10
16 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was very helpful
Katie was very helpful and dealt with our upgrade really quickly. She explained everything clearly and was really cheerful and really went the extra mile to help us. Thanks again
14 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
A man called Neil McMaster sorted out…
A man called Neil McMaster sorted out my contract renewal and he was fantastic. A very knowledgeable man and would recommend him to anyone
12 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Jimmy,
Thanks for the lovely review and fantastic support for Neil McMaste.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
yes very good to deal with Neil was…
yes very good to deal with Neil was very helpful very happy with the service
9 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hi Thomas. This is fantastic to hear! We really appreciate the feedback and are delighted you were happy with the service from Neil.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
We are served by Vinay at Vodafone shop…
We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees. We are happy with his service sorted out everything for us. Thank you Vinay!
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Rowena,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got all the viruses off my phone and…
Got all the viruses off my phone and got a new phone at the same time off a lovely girl called Courtney
3 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hi Richard, thank you so much for your wonderful review and the amazing support you’ve shown for Courtney, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Metro Centre Vodaphone store
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a person who did not grow up with technology, could understand. He patiently answered my questions and provided all the information I needed. This is the second time I have spoken to this member of staff, the previous time was several months ago about a completely different issue and on that occasion, I also received excellent customer service.
2 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Helen,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in store as my phone had lots of…
Came in store as my phone had lots of pop ups, katie was very helpful and helped remove the pop ups from my phone
2 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Robert,
Thanks for the lovely review and fantastic support for Katie .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was so knowledgeable
Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments etc. Fabulous, friendly and wouod definitely recommend- particularly if you’re a middle aged perimenopausal woman with ADHD! X
2 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
"Hey Zoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Member of staff was Neil who was…
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully.
Thank you Neil
25 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was really great
Katie was really great, helpful and supportive as we had lots of queries and all were sorted! Also I upgraded my phone and Katie dealt with this really well despite the slow IT system
1 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
"Hey Angela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Store staff polite friendly and…
Store staff polite friendly and knowledgeable
1 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Jonathan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
camd into vodafone today and spoke to…
camd into vodafone today and spoke to Katie.she was very helpful with our upgrade.
1 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Helen,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil at the Metrocentre
Neil at the Metrocentre branch gave me an excellent trade in deal on the Pixel 11 Pro. Thanks for the help Neil!
31 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Jonny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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