Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Ver mais
A empresa respondeu
Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Ver mais
A empresa respondeu
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... Ver mais
A empresa respondeu
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
A empresa respondeu
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good customer service friendly and they delivered what I asked for

Resposta da Vodafone UK - Middlesbrough
Matthew looked after me very well and polite

Resposta da Vodafone UK - Middlesbrough

Resposta da Vodafone UK - Middlesbrough
Absolutely brilliant service. Matty was spot on, quick easy and simple.

Resposta da Vodafone UK - Middlesbrough
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.
Matthew made the whole process easy and straightforward. He helped me set up my new iPhone, answered all my questions, and also resolved some other queries I had. I really appreciated how approachable and easy to talk to he was, and I felt genuinely valued as a customer.
It was a pleasure meeting Matthew, and I would like to thank him for his excellent customer service, support and advice.
Overall, I have had a great experience with Vodafone. I have been an existing customer for several years and have always appreciated the help, advice and support available. I would happily recommend Vodafone for their airtime and devices, as well as the great deals they offer.
Thank you again to Matthew and the Vodafone team for making my experience so positive.

Resposta da Vodafone UK - Middlesbrough
Matthew was great, very helpful, I would definitely recommend him to other customers

Resposta da Vodafone UK - Middlesbrough
Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine.
I am extremely happy with my service today I cant praise the advisor enough.

Resposta da Vodafone UK - Middlesbrough
Matthew was very helpful for my dad to transfer over from sky

Resposta da Vodafone UK - Middlesbrough

Resposta da Vodafone UK - Middlesbrough
Really helpful advice regarding upgrading hand set.

Resposta da Vodafone UK - Middlesbrough
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clearly and politely. I highly commend the staff.

Resposta da Vodafone UK - Middlesbrough
Really helpful sales man. Explained everything clearly.,

Resposta da Vodafone UK - Middlesbrough
Mathew talk us through the whole process and was very polite and friendly. Give us plenty of advise and help. Thank you

Resposta da Vodafone UK - Middlesbrough

Resposta da Vodafone UK - Middlesbrough
Fantastic Experience from Matthew great at explaining everything from start to finish made me feel at ease

Resposta da Vodafone UK - Middlesbrough
Matthew was very helpful and informative of products available to me. Saved me money on my broadband and helped us with a problem with my sim.

Resposta da Vodafone UK - Middlesbrough
Staff member (Ewan) was very friendly, knowledgeable and helpful. Got a great deal on my wifes new phone.

Resposta da Vodafone UK - Middlesbrough
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs

Resposta da Vodafone UK - Middlesbrough
Brilliant service from mathew would highly recommend

Resposta da Vodafone UK - Middlesbrough
great experience and a lot of help from Ewan

Resposta da Vodafone UK - Middlesbrough
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.