Aaaamaaaazing......having smashed my phone by dropping it beyond all all recognition..Kai was able to do all sorts of magic trickery and get my data on to my new phone without me having an old person... Ver mais
A empresa respondeu
Localização
Alterar localização70 Midsummer Arcade, MK9 3BB Milton Keynes, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had an issue with my Iphone which Apple claimed was completely unresolveable. Within minutes of entering the MK store, Kian had warmly welcomed us, listened to me very kindly and calmly fixed the is... Ver mais
A empresa respondeu
Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
A empresa respondeu
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Milton Keynes
Escrito pela empresa
Informações de contacto
70 Midsummer Arcade, MK9 3BB, Milton Keynes, Reino Unido
4,8
Excelente
212 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Milton Keynes
Hi Thasneef,
Thanks for your review for our Milton Keynes store. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service from Sal
Excellent customer service from Sal. Nothing was to much trouble from him. He explained everything very clearly and gave me an amazing deal. I highly recommend asking for Sal when you're in store.
21 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey Kay,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Visited the Milton Keynes store in…
Visited the Milton Keynes store in October 2023 to see my upgrade options and was served by Sal. He gave me an amazing deal and explained everything really well and has amazing customer service. Highly recommend a visit to Sal!!
21 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey Charlotte,
Thanks for the lovely review and fantastic support for Sal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Upgrade issues
Having had problems trying to upgrade to the next plan for broadband using the website and telephone, I tried explaining the situation to shop staff. on the second attempt Alex helped to diagnose the error via the tech team. my third visit to the shop ( Alex and Avril this time) has resulted in the upgrade being done. Thanks to both of then for their help in getting my problem resolved
14 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hi Steve,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
SAL was Amazing sales Assistance
SAL: was very helpful he helped reduce bills for me and gave me great advice 10 out of 10
7 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by SAL who was amazing…
I was served by SAL who was amazing managed to get me a really good deal on my Si. Only upgrade and managed to being down my monthly spending.. thanks Sal
7 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey Paul,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
SAL VERY HELPFUL EASY TO UNDERSTAND…
SAL VERY HELPFUL EASY TO UNDERSTAND TECHNICAL JARGON FULL MARKS! Made us feel easy, relaxed and gave us a good deal on our contracts. Many thanks sal.
2 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey Christine,
Thanks for the lovely review and fantastic support for Sal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
SAL was such a Great Guy
SAL, he was such a great guy. Talkative and the positive energy is amazing! So helpful and funny, really made myself and my partner comfortable. Definitely recommend Sal helping you! Thumbs up from us.
2 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey Shannon,
Thanks for the lovely review and fantastic support for Sal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was assisted by Sal who helped me in…
I was assisted by Sal who helped me in getting a good for my iPhone 15 pro max upgrade, Sal was very professional and kind. Thank you Sal I appreciate your help
30 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey Chris,
Thanks for the lovely review and fantastic support for Sal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thanks vodafone mk very nice stuff and…
Thanks vodafone mk very nice stuff and very good service 👍
27 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sal helped me to get a new phone and și…
Sal helped me to get a new phone and și for very affordable prices. Including roaming. Wow. Thanks so much Vodafone Milton Keynes branch. Including SAL specificaly
30 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey Aurelia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good care provided
Alex explained the allowances my Son would receive nd gave great advice on things I could do to ensure I didn't incur extra costs and could support him to be safe online.
16 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey Karl,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was recently served by SAL and all…
I was recently served by SAL and all dealt with very professionally a happy customer.
30 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey Steve,
Thanks for the lovely review and fantastic support for Sal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
SAL at Vodafone MK is Amazing sales person
SAL - Is amazing he recently helped me reducing my monthly bill and put my broadband on the highest speed. Kudos
30 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey Lynn,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Such a great experience with Mr.Sal he…
Such a great experience with Mr.Sal he guided us through the process of getting me new mobile. Thank you so much.
20 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hi Suhail,
Thanks for the great review. We're happy to hear Mr Sal was able to help, and provided a good experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Brilliant customer service from Sal
Brilliant customer service from Sal, sorted me out quickly and was very helpful.
18 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hey there,
Thanks for the lovely review and fantastic support for Sal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The worst customer service I can ever…
The worst customer service I can ever remember !
Vodaphone are supposed to be a communications company however they seem to do everything to avoid human communication that they can. My Mother is 81 years old and does not even understand the concept of email communication and certainly not Web Chat!
I tried to set up Vodaphone broadband via the web site for her and received an email with a date that it would be installed. She waited in all that day and nobody turned up. After trying to get answers on the web chat, failing, I finally managed to actually talk to somebody. Although quite pleasant, she could offer no explanation.
We visited the Vodaphone shop in MK at which point the very disinterested shop assistant was also No Help whatsoever.
I have just spoken to a really helpful man at ZEN broadband and everything is now arranged for service provision, over the phone.
I'm disgusted that a huge company such as Vodaphone has no sense of customer service whatsoever.
11 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hi Simon,
I'm disappointed to hear the experience you've had when trying to resolve the activation issue.
I'm sorry this has resulted in your mum not joining us. I hope we get to turn the experience around in the future.
All the best,
Vodafone Social Media team
Dreadful, unreliable firm
Signed up for broadband. Discovered by accident that they’d cancelled the contract (didn’t bother to tell me). Went into shop again: they had no idea what had gone wrong. Signed up again - same thing happened. I discovered a week later that they’d cancelled again without telling me. The whole saga has cost me a month and not a word of apology. Now signed with Sky - will never go near Vodafone again.
2 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hi William. It's disappointing to see your comments, concerns and feedback. We completely understand how annoying and frustrating this entire debacle must have been. This isn't the smooth experience we wanted you to have, nor the service that we strive for here at Vodafone. Please accept our sincere apologies.
Vodafone Social Media Team
SAL was amazing today managed to get me…
SAL was amazing today managed to get me best deals.. am more than happy and satisfied. Well done Sal. I now can enjoy my Home Broadband knowing im receiving Fastest Broadband for realy Good Monthly payments.
22 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hi Stefan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sal make us understand the product…
Sal make us understand the product better and make the right choice about our SIM card and broadband service. Thank you
22 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Milton Keynes
Hi Ana,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
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