Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... Ver mais
A empresa respondeu
Localização
Alterar localização53 High Street, PO30 1SB Newport IOW, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... Ver mais
A empresa respondeu
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... Ver mais
A empresa respondeu
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Newport IOW
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
53 High Street, PO30 1SB, Newport IOW, Reino Unido
4,9
Excelente
197 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic personal service finding me…
Fantastic personal service finding me the best contract, explaining how to use it and telling me how my girlfriend can change from a OneCom account to Vodafone. Darren was so helpful and friendly. Vodafone should be proud of the Customer Service you encourage your staff to offer customers.
12 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hey Nick, Thanks for letting us know about the awesome service you received from Darren. It's great to see he was able to find you a great deal and also helping your girlfriend too!
Thanks, The Vodafone Social Media team
Resposta da Vodafone UK - Newport IOW
Hi David. Thank you for your review for Deniz. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Darren at the…
Excellent service from Darren at the Newport store very knowledgeable and saved us money each month. Extremely grateful for all the help
4 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hi Charles. Thank you for your review for Darren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous customer service
Raife was very helpful, knowledgeable and professional whilst being friendly. He got me the best deal and I am very happy.
30 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hi Sheridan. Thank you for your review for Raife. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Managed to get charlie to save my info…
Managed to get charlie to save my info from my dead phone! My hero. Great service!!
30 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hi Elisabeth. Thank you for your review for Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newport IOW
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very kind and helpful in person
27 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
New Phone
Deniz made a potentially stressful transaction a really easy and worry free experience. Well done Vodaphone!
19 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Raife was excellent
Raife was excellent. Made the whole experience feel seamless. Was made to feel cared for. A true embassador to your brand.
2 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hi Miguel,
Thank you for taking the time to share this amazing review. We're so glad Raife provided a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fantastic service
Fantastic service from start to finish. Had an issue with my previous contract from another supplier, opted to switch to Vodafone an was given excellent service. The store manager was on site to provide further assistance an willingness to support my elderly mother with all queries and questions she had. Couldn't recommend highly enough unfortunately I can't remember the young gentleman's name who assisted me but the entire store was welcoming.
5 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hi Brandino,
Thanks for your 5-star review for our colleague in the Newport Isle of White store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great knowledgeable service in renewing…
Great knowledgeable service in renewing our contract by Dan.
4 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
It's great to see Dan took their time to find you the best available deal David.
Thanks, The Vodafone social Media team
Amazing service from Charlie today
Amazing service from Charlie today, he really went the extra mile in helping out. Thank you, really greatful.
26 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hi Eniko. Thank you for your review for Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Darren was very helpful
Darren was very helpful. He organised for my second SIM card in fast manner! Thank you
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hey,
We're glad to hear Darren got everything sorted for you Olga, thanks for the review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, really helpful. Thank you Bradley!
13 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dan was so helpful and found me the…
Dan was so helpful and found me the deal I wanted. Great customer service!
6 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hi Chilli. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have just been to the Vodafone shop…
I have just been to the Vodafone shop in Newport Isle of Wight for my new phone set up. As I walked in Scott immediately got up and greeted me. Scott was so polite and helpful unlike the other member of staff who when Scott asked if they could assist me just said No without looking up.
Scott was brilliant and set me new phone up for me
Thank you Scott.
5 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hey Trudi,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Newport IOW
Scott gave excellent service. I would definitely recommend visiting Vodafone store Newport.
Many thanks
3 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hi alanmarriage,
This is a great review for Scott. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Scott was awesome
Scott was awesome. He was very helpful and knowledgeable about the fones and contracts available
23 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Courteous, efficient and helpful customer service. Scott was patient and very customer-focused. I popped into the shop having found the online enquiry route to be less than useful. I was able to discuss my requirements in full and then conclude matters there and then. Exactly what you're normally looking for as a customer!
12 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hi Ken,
This is such an amazing review for Scott. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Really good service
Really good service, so helpful and informative
17 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Newport IOW
Hey Rachel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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