Full five stars, Harry had us sorted with an extra SIM / phone plan for my son tied into my existing plan in no time at all. All done and dusted with no hassle and had it sorted before we left the... Ver mais
A empresa respondeu
Localização
Alterar localização31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Harry was excellent after experiencing a very poor service on the phone from your customer call centre Harry in store was very helpful indeed. He is a credit to Vodafone. He couldn’t do enough to help... Ver mais
A empresa respondeu
Went into Vodafone today to get WiFi sorted for my Business, Harry and Luke couldn’t have been more helpful and answered every question I had, very efficient fast process.
A empresa respondeu
Harry was really helpful and patient. He listened to what we said and advised accordingly. We were both frustrated being on the phone with customer services, Harry changed things around and we are ve... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Newtownabbey
Escrito pela empresa
Informações de contacto
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, Reino Unido
4,9
Excelente
473 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Newtownabbey
"Hey Matt,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Patience and explanations.
21 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was very helpful and got my…
Michael was very helpful and got my internet work when away on holiday for helpful and saved me
18 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Caitlin,
Thanks for the lovely review and fantastic support for Michael .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was absolutely fantastic
Dylan was absolutely fantastic , and went threw everything thoroughly
15 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hi Demi, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sam was absolutely brilliant explaining…
Sam was absolutely brilliant explaining all price tariffs and the difference in phones. Very polite and chatty. Brilliant advisor.
10 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Heather,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I always can count on my favorite…
I always can count on my favorite Vodafone sales assistant Jakub! Great customer experience! Thanks to Jakub!!
30 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Kesja,
Thanks for the lovely review and fantastic support for Jakub.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
This is without a shadow of a doubt…
This is without a shadow of a doubt thee worst network I have ever used. Was walking through abbeycentre shopping centre was approached by Vodafone person asking what network I was told them giff gaff which had amazing coverage and good rates. But they promised swore that I would get better coverage. My wife is pay as go Vodafone same phones but she can make calls where I can't. They knew was for work. And through there shocking coverage it's costing me money on jobs. But every time you phone them the line drops because of there service but there is nothing wrong. Can you cancel yes if pay stupid money. They DO NOT MEET THE CONTRACT THEN REFUSE TO LET YOU OUT COMPLETE JOKE. Go with gift gaff or o2 but avoid these gangsters at all costs
In response to reply. Why would I even waste my time ringing back. 1 of the times I rang about the shocking network coverage I was called a liar as they know I have good coverage really. Complete joke. I'd actually sooner pay the fine and go back to a network that delivers on there promises direct debit has been cancelled
30 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hi Stu,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Michael was a brilliant help very…
Michael was a brilliant help very informative and extremely helpful!
28 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Conor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Michael was very helpful and explained…
Michael was very helpful and explained things well
25 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Martine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark was very helpful and efficient
Mark was very helpful and efficient. Sorted me out with a new phone and made sure I got the best deal available. Very happy customer.
22 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hi Adrian, thank you so much for your wonderful review and the amazing support you’ve shown for Mark, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Dylan very helpful both phone…
Dylan very helpful both phone recommendations and also with other info re trade in etc
22 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Martina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service
Michael really gave a complete overview if my plan, needs and got me a great deal. Customer Service was outstanding. Will be back when I need to amend.
22 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Polly,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in today get get my data moved…
Came in today get get my data moved onto my new phone michael done it and got me sorted very fast
22 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very helpful
1 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Dylan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Dylan was really helpful renewing a…
Dylan was really helpful renewing a contract and helping my needs
1 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joel was more than helpful in it my…
Joel was more than helpful in it my enquiries and helped us save a bit of money each month.
31 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Colin,
Thanks for the lovely review and fantastic support for Joel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newtownabbey
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joel was fantastic in dealing with my…
Joel was fantastic in dealing with my query. He was able to fully break down the differences between my old phone and my upgrade. The service was great as he told me to return if I ever needed any help, the other staff were friendly also.
30 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey,
Thanks for the lovely review and fantastic support for Joel
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newtownabbey
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul
I was very happy with Paul he told me what I needed to know about my phone he really did help and made everything clear
28 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey,
Thanks for the lovely review and fantastic support for Paul
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.