Full five stars, Harry had us sorted with an extra SIM / phone plan for my son tied into my existing plan in no time at all. All done and dusted with no hassle and had it sorted before we left the... Ver mais
A empresa respondeu
Localização
Alterar localização31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Harry was excellent after experiencing a very poor service on the phone from your customer call centre Harry in store was very helpful indeed. He is a credit to Vodafone. He couldn’t do enough to help... Ver mais
A empresa respondeu
Went into Vodafone today to get WiFi sorted for my Business, Harry and Luke couldn’t have been more helpful and answered every question I had, very efficient fast process.
A empresa respondeu
Harry was really helpful and patient. He listened to what we said and advised accordingly. We were both frustrated being on the phone with customer services, Harry changed things around and we are ve... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Newtownabbey
Escrito pela empresa
Informações de contacto
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, Reino Unido
4,9
Excelente
473 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very personable, welcoming and informed
Very personable, fully up to date with product information. Top notch
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
This is what we love to hear :) thank you for the feedback!
Vodafone Social Media Team
Made the upgrade process simple and…
Made the upgrade process simple and straight forward
And traded in my phone to keep the bill down
15 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Oran.
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was in getting a roaming pass added by…
Was in getting a roaming pass added by Michael
11 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Mark,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and informative staff
Very helpful and informative staff. Dylan took time with 2 older customers and got us good deals and discounts
5 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Harry sorted out my upgrade 10/10
29 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Callum,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Dylan in Vodafone Abbeycentre
Dylan was very helpful and spent time with me explaining all my options. He is a real credit to the Vodafone team
25 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Maura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sim change at Abbeycentre
The guy who looked after me was very knowledgeable, very helpful and very pleasant
24 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Lyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very quick and easy
Very quick and easy. Dillon was extremely understanding and made the transition very slick and easy. I came back to Vodafone due to my last experience with you and will undoubtedly be back again. 10 out of 10.
24 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Liam,
Thanks for the lovely review and fantastic support for Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service!
Great service from Joel in Abbeycentre really friendly and informative!
20 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Rhiannon,
Thanks for the lovely review and fantastic support for Joel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent expertise and very helpful…
Excellent expertise and very helpful got me upgraded and up and running in no time. Highly recommend, staff is brilliant :)
12 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hi Ivo,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newtownabbey
Hey Becca,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Joel
I had got myself wrapped up in a really difficult web with my phone and I called into the abbey centre store today after having issues with vodafone online
Joel was so so helpful , so patient and helped me get my phone changed over to the phone I wanted
I then had to call back again later as my sim was playing up and again he sorted the problem instantly for me
Good customer service is hard to come by and as I have came from a customer service / managing background myself - Joel is exactly the type of help I would be looking for
Very polite, good craic and very helpful
He turned what was a extremely stressful experience into something that was manageable and fixable
Thanks Joel :)
5 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Cerys,
Thanks for the lovely review and fantastic support for Joel. It is always a pleasure to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Most helpful and patient!
Harry helped me sort out my broadband after weeks of issues with my booster at home, most helpful and patient service from staff in store
3 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey MaxVin,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rachael and paul helped me with the…
Rachael and paul helped me with the signal issues I was having and came up with a solution , in the settings of the phone.
30 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Mark,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good helpful chap
29 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Ivan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rachel was able to help me get my new…
Rachel was able to help me get my new phone up and running after I broke mine only yesterday brilliant service 10/10
29 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Fionn,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jakub help me fix my app issue today
Jakub help me fix my app issue today
28 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Liam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Called in today about my network signal…
Called in today about my network signal mark help me out and fixed my problem and I was happy with the service
28 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Hey Silly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Picked my phone up Michael set it up…
Picked my phone up Michael set it up and got it all working
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
We're happy to hear that your phone setup was smooth and efficient. Thank you for sharing your positive experience; we appreciate your feedback!
Vodafone Social Media Team
Very helpful
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Newtownabbey
Great to hear Paddy. Thank you!
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.