Vodafone UK - Omagh Opiniões 

377
•
TrustScore: 5 em 5

4,9

16 Market Street, BT78 1EE Omagh, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Omagh branch was amazing, the manager sat down with us, looked at our current plan then looked at our needs and made recommendations. He made the process easy and explained everything in a understand... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Spoke with Tiernan who helped me with upgrading to a new phone, he was very supportive and guided me through every step, I would highly recommend him

A empresa respondeu

Classificada 5 em 5 estrelas

Needed a new broadband contract, moving away from O2 - signed up for Lite+ with 3, will see how it goes as we live rural! Sean, assisted well, friendly and knowledgeable and sorted the contract out wi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very welcoming and helpful staff. We went in to discuss an upgrade for my daughter. The staff spoke to my 15yr old daughter and asked her preference and made the experience all about her and her choi... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 16 Market Street, BT78 1EE, Omagh, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

377 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(377)

39 632 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I came the Vodafone shop in Omagh to…

I came the Vodafone shop in Omagh to look about a new phone and Sam walked me through my options and we found the A17 was the phone for me! Excellent service and would definitely reccommend

4 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

Hey Rita,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Connor set my new phone up for me

Connor set my new phone up for me, friendly service and very informative

4 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

Hey Tom,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic customer service from Amy…

Fantastic customer service from Amy Leigh and sean

3 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

Hey there,

Thanks for the lovely review and fantastic support for Amy Leigh and sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I had a meeting this morning with Sean…

I had a meeting this morning with Sean at the Omagh Branch, he was very knowledgeable and helped me open a new account for my daughter. A very pleasant experience overall.

3 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I bought a new phone from elsewhere…

I bought a new phone from elsewhere however the guys in Vodafone still offered to set the phone up for me even though I didn't buy it from Vodafone! Sean set it up for me and helped me with some new features on the phone too! Couldn't be happier

2 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sean was fantastic and so helpful

Sean was fantastic and so helpful! Patience of a saint. I will tell all my family and friends to come in and see Sean when they need anything sorted with their phones. Cheers Sean!

2 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Vodafone Customer Service

Vodafone Customer Service
I recently had an outstanding customer service experience with Sean in the Omagh Vodafone shop. In a time sensitive situation, I had an hour long extremely frustrating telephone call with Precious, who could not help me, didn’t answer my questions and would not let me speak with someone, anyone else who could help me. Indeed, she was actually shouting at me at one stage!
On entering the shop, Seans calm and competent demeanour was like human Valium. He listened to my concerns, took the time to explain my options, offered solutions and most importantly I felt heard. This exceptional service didn’t end there, he followed up afterwards to ensure my sons phone was working again. His knowledge, empathy and genuine care turned a customer who was leaving Vodafone forever into a committed customer. I actually returned and signed up for the rest of my family because of his service. Sean is a true asset to Vodafone and I highly recommend him to anyone seeking reliable and effective service.

9 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Connor in Vodafone in Omagh sold me a…

Connor in Vodafone in Omagh sold me a new iPhone and transferred my data from the old phone to the new phone, friendly guy and great service

23 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

Hey Caroline,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very pleasant and helpful

Very pleasant and helpful

23 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

Hey Bill,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came in to renew my vodafone contracts…

Came in to renew my vodafone contracts and Sean got me a good deal and was very helpful

22 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Roisin in the Omagh store showed excellent customer care

Roisin in the Omagh store was extremely helpful and friendly and very knowledgeable with regards to my query.

17 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great job

Great job
Sean was good saved me some money!!

15 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing Service

My partner went to upgrade his contract and I ended up changing over from ee to Vodafone as Samuel, Store Manager was so helpful and had the most amazing customer service. I would recommend this store as I could not have asked for any better service from a phone shop. Much appreciated for all the help.

6 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. Thank you for your recommendation.

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic customer service …

We had been contacted by corporate Vodafone and informed that our contract phones would be disconnected and transferred to PAYG. After numerous phone calls and chat conversations we were assured that we would not be disconnected as the communications were sent in error.
Surprise surprises we were disconnected whilst on holiday in Ireland and had no phone connections.
We were passing through Omagh and saw the Vodafone logo and went in the store to at least buy PAYG credit until we returned home.
We fortunately sat down with Sean as he was a super star who looked through all the recent communications and actually identified the issue which the call centre teams could not.
He helped us get back on the network and said he would follow up to make sure things were progressing as they should.
True to form Sean called the next day as he had noticed further activity on our accounts.
We were unfortunately unable to return to the store due to travel arrangements but I would much prefer and trust Sean to complete the whole account set up and reconnection as his knowledge and desire to provide an exceptional customer service is second to none.
We would totally recommend the Omagh branch and we would also recommend you search out Sean who is an exceptional employee and certainly goes the extra mile to help.

28 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

Hey Tony,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Strange dealings

23 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Got a decent wee phone contract off…

Got a decent wee phone contract off Sean and he even got me a case to protect it, cheers Sean!

23 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Samuel was very knowledgeable

Samuel was very knowledgeable, helping me regain access to my work emails and showing me how to keep safe and secure online.

23 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I recently made the switch from another…

I recently made the switch from another provider and Roisin made the entire process very simple and straightforward for me, I was told I couldn't transfer my data from my Huawei but Roisin once again got all sorted for me! Very impressed with the service

22 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came in to grab a new phone was talking…

Came in to grab a new phone was talking to sean, he got me a new samung and WiFi for the house at a great price very happy

14 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Omagh

Resposta da Vodafone UK - Omagh

Hey Ryan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais