Just bought a new iPhone and ask how easy it is to transfer data to new phone. I got professional advice from Edward which was positive which enabled me to transfer one phone to another. On completion... Ver mais
A empresa respondeu
Localização
Alterar localização224-226 High Street, BR6 0LS Orpington, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Ver mais
A empresa respondeu
Refer Vodafone,Orpington, Kent. I am a longtime Vodafone customer. A key part of the Vodafone service is that you can visit any shop and get immediate face to face help. Henry at Orpingto... Ver mais
A empresa respondeu
We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I wo... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Orpington
Escrito pela empresa
Informações de contacto
224-226 High Street, BR6 0LS, Orpington, Reino Unido
5,0
Excelente
307 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Edward
I am not a Vodafone customer however Edward helped me out with my issue. Fantastic service thank you
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We appreciate you taking the time to share your positive experience. We're happy to hear that someone was able to provide you with fantastic support.
Thanks,
Vodafone Social Media Team
Edward
Edward was extremely helpful in helping me get my phone back on track. He was extremely patient and explained things really well. advised me what to do going forward My only regret is that I didn't come and see him when I changed my phone , as the customer service in the other store was nothing like the customer service at the Orpington branch. I will certainly come in yo see him and use the Orpington branch in the future.
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We appreciate your positive feedback and are happy to hear that you had such a helpful experience. We're glad we could assist you.
Thanks,
Vodafone Social Media Team
Edward
Edward has been very helpful and understanding. He is very knowledgeable and explains things carefully. He has gone through everything that I need to know.
I will definitely recommend that other family members come to him for any assistance needed.
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We're happy to hear that the assistance you received was so helpful. We appreciate you taking the time to share your positive experience and your recommendation.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Edward
Very helpful and friendly, really went out of his way to help and get the best deal for me
4 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Edward
Edward was great. Came in as I couldn't use my mobile data. He found the issue and sorted it for me and gave me information regarding upgrade dates
4 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We're happy to hear that the issue with your mobile data was resolved. We appreciate you taking the time to share your experience and are glad the information provided was helpful.
Thanks,
Vodafone Social Media Team
Edward
Ed was very very helpful, sympathetic and knowledgeable. He did more than I could have asked for in setting up my new phone. Thoroughly recommend this gentleman.
31 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Edward
Edward was very helpful and not pushy at all, providing the necessary information enabling us to make a decision without feeling pressured. I would regard him as an asset to your business. A super professional employee.
28 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
Hey Adam,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Edward!
Edward made our phone upgrades simple, clear and very easy. He was extremely friendly and informative and we are grateful he hosted our appointment today. Thanks Edward!
28 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan was very welcoming and a great…
Ethan was very welcoming and a great help, explained everything regarding the plan before making the updgrade - had a patient of a saint when it came to my 3 year old son also 😊
Thanks again!
23 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We appreciate you taking the time to leave us this great feedback! We're so happy to hear about your excellent experience.
Thanks,
Vodafone Social Media Team
Edward
Edward was amazing! Told me of all the offers available, very patient with me and I came away on a contract and very happy! Thank you!!
23 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Demi-leigh
Demi-leigh has been extremely helpful to support me in organising a new device. She is knowledgeable and patient and clear in her explanations. I have no hesitation in recommending her. Her colleague Ed was a good support to completing the tasks. A good team!
19 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My visit to Orpington Vodafone branch
Went into the Orpington branch of Vodafone today and was attended to by Edward. He was extremely helpful, polite and courteous.....also saved me some money....always useful!
Very happy with the service today.
18 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
Hi,
We're happy to hear that you had a positive experience in store! We always appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Edward
Edward was very helpful and knows exactly what to do. I was confused and he answered my questions
18 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
Hi Karen,
Thanks for your feedback! It's great to hear that your query was resolved and you got the help needed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward was great and very helpful sorting me out a new phone. Very friendly and explained everything.
18 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Demi was such an amazing 👏🏿 she was…
Demi was such an amazing 👏🏿 she was helpful and very patient I would highly recommend her
Will visit again
Kindly Atlanta
17 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Ethan very nice young man and very…
Ethan very nice young man and very helpful saving me money on my contract
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We're happy to hear that you had such a positive experience! It's great to know that our team member was helpful and saved you money on your contract.
Thanks,
Vodafone Social Media Team
Orpington store
Edward was so helpful in sorting out our problem logging into the Vodafone app. He went through everything very clearly with us and sorted everything out with us. Nothing was too much trouble.
A relief that there is help in store. We thoroughly recommend Vodafone and their support in their stores.
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
Thank you for the positive feedback and recommendation, we really appreciate it!
Vodafone Social Media Team
Demi has been fantastic
Demi has been fantastic, very patient and helpful with setting menup with a new device. Would recommend to see her if you need help
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Orpington
We appreciate your positive feedback! We're happy to hear that you had a great experience and found our team member to be patient and helpful with your new device setup.
Vodafone Social Media Team
A Experiência Trustpilot
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