Spend a lot of time explaing the new phone snd setting up and very experienced staff Clive was extremely helpful patient
A empresa respondeu
Localização
Alterar localização36-38 Victoria Street, TQ4 5DN Paignton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... Ver mais
A empresa respondeu
Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... Ver mais
A empresa respondeu
I went in to see John today with my mum in the Paignton branch to get her new phone today and I had my new Samsung S23 plus that I got elsewhere and even though I'm not with Vodaphone John offered to... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Paignton
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
36-38 Victoria Street, TQ4 5DN, Paignton, Reino Unido
4,9
Excelente
269 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very proffesional assistant
11 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hi Phil. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dom helped me issue relating for my…
Dom helped me issue relating for my phone connection to my car, ask dom and he helped with issue 5 star dom
10 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hi Patricia,
Thanks for taking your time to leave this review for Dom, We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Resposta da Vodafone UK - Paignton
Thanks for your 5 star review, Ma! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
The service provided by Clive at your…
The service provided by Clive at your Paignton store was excellent.In dealing with an on going issue he went over and above to help.
2 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hi there,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Paignton store.
Thanks,
The Vodafone Social Media Team
Helpful consultants but long winded…
Helpful consultants but long winded process to up grade broadband ... took 5 visits to store.
28 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Welcoming
Welcoming, funny and down to earth customer service
28 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Amazing Experience
I visited the Vodafone Shop in Paignton today and I just wanted to say what an incredibly informative, and positive, experience it was.
I was immediately greeted with a welcoming smile by Beth - whose demeanour, by the way, was exemplary.
I didn't go into the shop to actually purchase anything!
I only went in to ask a few questions about a mobile hot spot and a sim only option - but I was treated with the same level of courtesy, and consideration, as If I was purchasing the most expensive deal in the shop.
Beth listened intentively to my enquiries and, even though I tended to drone on a bit, she never once showed any sign of impatience or lack of interest: and, given the hectic climate in which we all have to co-exist these days, this was a very rare, but much appreciated, quality indeed.
There is not much more I can say really: only to add that it was an absolute pleasure to deal with Beth today - and I cannot praise the level of the customer service I received from her, regarding my enquiry, highly enough.
In conclusion, I would have no hesitation, whatsoever, in recommending The Vodafone Shop in Paignton and would encourage anyone with a Vodafone enquiry to pay a visit to the shop and definitely have a word with Beth.
Top marks all round.
5 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hey Mike,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant Beth was excellent
The assistant Beth was excellent, Her patience showed consistently, and she provided clear and concise information at all times.
The level of knowledge she had was outstanding, she made the whole process of swapping and upgrading two phones streamlined and painless.
Top class customer interaction. Well done
24 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hey Martyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
What an amazing team!
I went into the shop because my phone had stopped working with mobile data.
I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my incessant chatter as a distraction!
The male worker, whose name I unfortunately didn't get, was also very polite whilst I was there.
Thoroughly impressed with the service I received :)
23 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hi Samantha,
Thanks for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Che was a knowledgeable and fun member…
Che was a knowledgeable and fun member of staff. He did the best deal possible and I enjoyed the experience.
19 de agosto de 2024
Opinião espontânea
The man that served me "Clive" didn't…
The man that served me "Clive" didn't only sort me out with a new sim card for my son, but reduced my monthly bill by changing the tariffs on my existing contracts.
Thank you Clive
Incredible service.
16 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hello Kurt,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Clive, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Store staff were super friendly and…
Store staff were super friendly and helpful. Tried to solve issues for me even though it should've been the technical head team. Kept me informed in an appropriate way and let me know about how things were progressing. Very friendly and helpful staff. Thank you
14 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hello Kirsty,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Beth was absolutely amazing!
Beth was absolutely amazing in Paignton. Not only was she knowledgeable, but also made the daunting experience fun.
2 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Beth was so helpful and friendly
1 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hi Michelle,
Thank you for reviewing and sharing this feedback for Beth.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I've seen Clive today
I've seen Clive today. He was lovely and helped me out. Fixed my problem, I had with my old old. Clive was happy to help.
23 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hi Kate,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Clive was able to resolve the issue.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Che is excellent and has given very…
Che is excellent and has given very good service and understanding!
22 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hey Paul,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Paignton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Very efficient and helpful service
Very efficient and helpful service.
Saved me a lot of heartache and worry.
11 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hi Nigel,
These are lovely kind words of feedback for our Paignton store. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Me and my husband came in to get a…
Me and my husband came in to get a contact phone we had Clive help us with everything, he was so helpful and polite also helped us set up our new phones
3 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Paignton
Hi Carly,
Thank you for your review and feedback for Clive.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Paignton
Hi Andrew, thanks for your awesome feedback.
All the best, The Vodafone Social Media Team
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