Mo and Jovaughn were extremely helpful regarding miscommunication from a Vodaphone email regarding return of a 5G broadband router. —- as customers, please be aware that the email states you can ret... Ver mais
A empresa respondeu
Localização
Alterar localização22A Rye Lane, SE15 5BS LONDON, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... Ver mais
A empresa respondeu
Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... Ver mais
A empresa respondeu
Gemima was brilliant. She helped my son and I expertly get a new phone contract and phone. She offered us the best deals on the day and found great ways to make the contracts work for us. We got 50%... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Peckham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
22A Rye Lane, SE15 5BS, LONDON, Reino Unido
5,0
Excelente
287 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tola in Peckham
Tola, was amazing in the Peckham store! So helpful and gave great advice! Superstar service
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Emily,
These are lovely kind words of feedback for Tola. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Outstanding service from Ivanovitch
I recently visited the Vodafone store in Peckham and had a fantastic experience thanks to the sales associate Ivanovitch. From the moment I walked in, he was warm, welcoming, and genuinely attentive to my needs. Ivanovitch took the time to thoroughly understand my requirements, answer all my questions, and walk me through the best options available. His knowledge and dedication to finding the perfect solution were truly impressive.
Not only did he make the entire process smooth and stress-free, but his patience and professionalism also left a lasting impression. It’s rare to find such exceptional customer service, and Ivanovitch exceeded all expectations! Thank you Ivanovitch for the incredible support , Vodafone you better give him a raise or promotion well deserved!
1 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hello, Chaima,
It's great to hear that you received a 5 star service from Ivanovitch! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Bo was so knowledgeable and helpful
Bo was so knowledgeable and helpful! Outstanding service!
29 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Tony,
Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about Bo.
Thanks,
The Vodafone Social Media Team
Gemima was brilliant
Gemima was brilliant. She helped my son and I expertly get a new phone contract and phone. She offered us the best deals on the day and found great ways to make the contracts work for us. We got 50% our 2nd phone contract too, which was an unexpected surprise.
When my phone arrives next week she's personally offered to set up and transfer all my information across. I couldn't be happier with the service. Great customer service!
25 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Sophie,
This is lovely feedback for Gemima. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
The employee was very helpful and kind
The employee was very helpful and kind, there was a system error but he did his best to solve it and helped me without any error.
19 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Elif,
Thank you for taking the time to leave us a 5 star review and the feedback as well.
Thanks,
The Vodafone Social Media Team
I had a fantastic experience at…
I had a fantastic experience at Vodafone when upgrading my contract. I was served by the manager, Waqqar, himself which was a shock as he was leading the staff by example. Whilst serving me he educated me on what my current deal/usage was enquired what I was I looking for. He then suggested deals that’s were more suited for me and educated me on a handful of offers available that I was not aware of. He was very approachable and charming. I often leave Vodafone satisfied but today I left extremely happy. You don’t often see a manager himself on the floor serving people the way this man was. Interacting with all the customers and welcoming them in. He managed my upgrade whilst giving guidance to his staff smoothly. Peckham is very lucky to have Waqqar. I was so impressed by this man’s ability as a salesman I return 5mins later with two boxes of chocolate for him.
19 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi there,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with the team i store and the amazing feedback on the service you have been given.
Thanks,
The Vodafone Social Media Team
Andreas showed really good customer…
Andreas showed really good customer service and helped me with my iPad data.
19 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Roger,
Thank you for taking the time to leave us a 5 star review and the feedback provided about Andreas great customer service.
Thanks,
The Vodafone Social Media Team
great customer service from Bo.
great customer service from Bo.
18 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Amir,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service from bo and praise we got…
Great service from bo and praise we got everything we needed helpful and friendly
12 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hey Jackie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bo was of great assistance to me
Bo was of great assistance to me, I recommend him anytime, any day
12 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Gladness,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the feedback about the great service Bo provided.
Thanks,
The Vodafone Social Media Team
I was in Peckham store they were so…
I was in Peckham store they were so helpful thank you guys
11 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Ibrahim. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemima and Bo were really helpful and…
Gemima and Bo were really helpful and patient, they helped me with all my inquiries.
11 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Amaka. Thank you for your review for both Gemima and Bo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
DONT COME HERE
The manager Ivanovitch was so rude and refused to serve me after I waited 1hr 30 mins JUST FOR A SIM CARD! Instead he was flirting with the girl who was in front of me. I was obviously mad at this point as I had plans which were ruined just for him to say he’s not going to serve me. Also his little minion praise needs to know when to stop talking. In conclusion hate this place from the bottom of my heart and do not recommend anyone to come .
6 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Tamiaa,
Sorry to hear how you've been left feeling. Please message us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll do everything we can to help.
Thanks, Vodafone Social Media Team
Hamid was extremely helpful
Hamid was extremely helpful, efficient and made the entire process seamless, unlike my terrible experience with O2 today
19 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Lukas,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Peckham
Hey Federico,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff was absolutely amazing
Staff was absolutely amazing. Perfect explanation of items and contracts given.
9 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Adeola,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Peckham
Hi Wanderson ,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
I had issues with my sim Gemima was…
I had issues with my sim Gemima was very patient and helpful. I wish i could give her a 10!
4 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Kimete,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Gemima has helped get your issue fixed.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Gemima was helpful and gave excellent…
Gemima was helpful and gave excellent service. Unfortunately the same could not be said for the store manager, Waqar or assistant Praise who were unhelpful and came across as arrogant
3 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Lindi. Thank you for your review for Gemima. That being said, it's disappointing to see your feedback for the store manager - this isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ivanovitch was very pleasant and very…
Ivanovitch was very pleasant and very helpful.
2 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Peckham
Hi Esme,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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