A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
A empresa respondeu
Localização
Alterar localização14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Ver mais
A empresa respondeu
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Ver mais
A empresa respondeu
Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Penzance
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Reino Unido
4,9
Excelente
177 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Matt was extremely helpful and made my…
Matt was extremely helpful and made my experience stress free. Thank you very much!
12 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Mydia,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was very professional answered all…
Matt was very professional answered all my questions, gave me options and set up my phone no problem, he was courteous and I would definitely return when I need a new hone or I needed help and advice.
Thankyou
9 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Debbie,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, dead phone out of contract got a new phone and a better deal! Fantastic service from the team in Penzance
7 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Fran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Penzance
Hey David,
Thanks for the lovely review and fantastic support for Holly and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and patient!
30 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Christine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The guys in the Penzance store are very…
The guys in the Penzance store are very helpful and knowledgeable.
30 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Vivienne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly and Matt are always most helpful…
Holly and Matt are always most helpful when I call into the shop, and invariably sorting my minor issues out. Well recommended.
30 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matt and Hollie were extremely helpful…
Matt and Hollie were extremely helpful and made the whole process very easy and enjoyable
27 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly and professional
Friendly, professional and sorted all queries in one visit, broadband, data etc
14 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Gillian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt and boss Hollie were amazing
Matt and boss Hollie were amazing, very helpful and patient. excellent service. Well done Vodafone Penzance!
13 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Huw,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
On renewing my phone i found the…
On renewing my phone i found the manager Hollie and Matt very efficient in their approach in dealing with the customer and could highly recommend them to my friends and the way that the shop has handled my phone. Your always made very welcome at all times and these 2 member of staff should have some sort of recognition for their professionalism. Thank you very much
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hollie and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience and hollie was…
Great experience and hollie was amazingly helpful
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very good explaned everything excellent service
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt in penzance store was amazing
Matt in penzance store was amazing. Helpful and knowledgable
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi. We're happy to hear that you had such a positive experience. We appreciate you letting us know about the helpful service you received in our store. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for my great service with Matt
Thank you for my great service with Matt, very friendly and helpful!
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone Penzance
Matt in Vodafone Penzance was brilliant- very knowledgeable and gave us great service. Really recommend this branch.
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joanne who was filling in at the…
Joanne who was filling in at the Penzance branch. From her normal shop in Truro. She went above and beyond to help sort me out with a query on closing my late father's account.
She also got me sorted with a new account for myself. A smile and politeness goes a long way.
20 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I like the company
The company are great they are friendly and helpful and polite and amazing and brilliant and fabulous and fantastic at what they are doing and I do like their service
17 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Neil. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent and lovely team members very…
Excellent and lovely team members very helpful and kind
16 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Kirstiee. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Hollie for all your patience and…
Thanks Hollie for all your patience and time spent helping set up 3 new contracts, far better than talking to a chat bot!
30 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Eliza,
Thanks for the lovely review and fantastic support for Hollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.