A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
A empresa respondeu
Localização
Alterar localização14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Ver mais
A empresa respondeu
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Ver mais
A empresa respondeu
Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Penzance
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Reino Unido
4,9
Excelente
177 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful and explained everything…
Very helpful and explained everything well. Friendly and both staff members were extremely knowledgeable.
29 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Crystal,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I called lo Penzance and was met by Joey an Hollie
I called lo Penzance today and thoroughly treated very professionaly
17 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey William,
We truly appreciate your kind words. Thanks for taking the time to leave a review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I am very happy with my visit to the…
I am very happy with my visit to the Vodafone shop recently (7/03/2025). Joey and Alyssia couldn't have been more helpful. Explained all I needed to know, were kind and patient with all my queries. Thank you for having a local shop with people I can talk to face to face, long may we keep human assistants in all shops.
7 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Informative and friendly staff
Informative and friendly staff who made our experience easy when setting up a contract and renewing my wife's contract. Would highly recommend this store.
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
It's been a very long time since I've…
It's been a very long time since I've taken a phone contract out but the experience I had today was amazing and although I didn't get the phone I planned Matt help me make a better informed decision so happy with my experience and would 100% advise a visit
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Holly made getting a new phone so much …
Hollie made getting a new phone so much easier than ever before...Thank you so much.
5 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Paul,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great experience in the store with…
Great experience in the store with Hollie and Matt
26 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Thanks for your five star review, Richard! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful advice from Holly and…
Really helpful advice from Holly and saved me money
26 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hello, Sharon,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matt the store manager is brilliant
Matt the store manager is brilliant. He really went the extra mile too help me get my fibre broadband sorted.
21 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Josefine,
Thanks for your review for Matt. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Let me know please
Can someone let me know if Matt is working Saturday 8th feb please
2 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Lee. As we don't have access to your account or details via this review based platform, we're unable to answer your question. If you're referring to a store advisor, we would advise popping in and asking a member of the team https://vodafone.uk/storeuk. If you're referring to an advisor over the phone, on Live Chat or social media, we won't have access to this information.
Vodafone Social Media Team
Dan was so helpful and explained…
Dan was so helpful and explained everything I asked about .
24 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
HI Tina,
Thanks for the great feedback for Dan, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was very knowledgeable and helpful
Dan was very knowledgeable and helpful. Has represented Vodafone admirably. Would definitely recommend. Thank you.
22 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Anita. Thank you for your review for Dan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with Matt helping set up my new…
Dealt with Matt helping set up my new phone. Can't thank him enough for sorting my phone out. My lifeline is back
19 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Andrew,
It's great to see you had such a positive experience with Matt. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt was fantastic saving me some money…
Matt was fantastic saving me some money and got a new phone. Can't thank him enough for helping me
17 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Hilary,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Matt saved me money and got me a better…
Matt saved me money and got me a better deal ! Fantastic
30 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, they seem to go the extra mile to get the best value when upgrading contracts. I dealt with Matt Chapman in the Penzance branch who was extremely helpful and professional on two different occasions. Would highly recommended.
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Guy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dealt with Matt J the manager
Dealt with Matt J the manager. Saving me money and great customer service
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hi Jane,
Thanks for your 5-star review for Matt. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Came In With a general query
Came In With a general query, left happy. Can't thank the penzance store enough
31 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penzance
Thanks Jowan, it 's good to see out in-store team were so helpful.
Thanks, he Vodafone Social Media Team
Came in after a new upgrade as my…
Came in after a new upgrade as my iPhone was too chunky. Saw Matt Jones who advised on a pixel 8! Can't wait to try
26 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hey Margaret, Thanks for reaching out about the awesome service you received from Matt. Hope you love your new phone. All the best, The Vodafone Social Media Team
Came in as phone had broken
Came in as phone had broken, new phone sorted quickly by Matt J the manager. Excellent service
21 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Penzance
Hello, Raymond,
Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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