Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Ver mais
A empresa respondeu
I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Ver mais
A empresa respondeu
Nathan in Prestatyn was absolutely brilliant with my upgrade and also sorted my broadband. Lovely gentleman, I am recommending my daughter to come here to change from EE
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Prestatyn
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Reino Unido
4,9
Excelente
316 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Aaron was very knowledgeable about the…
Aaron was very knowledgeable about the services he could offer, for the phone and Internet.
Saved me money on both items.
Excellent customer service
16 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
In store service was 5*
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aaron & Dan all went above and beyond to help resolve the issues in buying a new phone. Vodafone as company have a lot to answer for however these three were amazing in sorting out the issues. Thanks guys
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Kevin,
Thanks for the lovely review and fantastic support for Tilly, Aaron & Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Aaron was very patient and helpful and got me the best deal for what I wanted. Very happy with the service.
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was excellent
Dan was excellent. Explained everything thoroughly, saved me money on my monthly account and was extremely professional, with a lovely friendly manner.
5 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extra helpful
Extra helpful, friendly and saved me some money as well.
Definitely use this store again .
5 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We visited today and were very…
We visited today and were very impressed with the help we received from Dan and Nathan. The both explained everything very patiently and clearly.
5 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Barbara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Prestatyn
Hey Julie,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was great and helped me get a…
Dan was great and helped me get a really good deal. Well come back again.
4 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Dan saved me lots of money and wad…
Dan saved me lots of money and wad faboulus. 5 stars. Rrally helpful
4 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reall y very helpful polite and a…
Reall y very helpful polite and a really good service .
3 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
very easy to complete and the Vodafone…
very easy to complete and the Vodafone assistant was very helpful
2 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey There,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Prestatyn
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service Aaron was extremely…
Excellent service Aaron was extremely helpful and will recommend to family and friends
25 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey John,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was great
Dan was great, helped me by sorting my phone out and moving my account to contract. Top guy.
17 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Anthony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful service
Wonderful service. Helped me change my phone. Thanks dan
15 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Rhian,
Thanks for the lovely review and fantastic support for dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service from Aaron
Brilliant service from Aaron, many thanks
15 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was great and helped me get the…
Dan was great and helped me get the best deal. Would recommend.
15 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Danguole
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I came gere to sort my pbone and dan…
I came gere to sort my pbone and dan the branch manager did everything to support me,i found him professional and ver helpful.i would reckonmend him for futyre suppirt and advise,he is a good manager and very supportive in knowledge and advise.
14 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Dean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Update on my previous review of…
Update on my previous review of Vodafone broadband. During my call with Vodafone in relation to their unintentional cancellation of my order, I asked for reassurance that the bank mandate had not been activated by Vodafone. I was assured that the mandate had not been activated. I was in the bank yesterday and they confirmed that the mandate was active. I obviously cancelled it!! Seems this company cannot be trusted at all.
8 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Prestatyn
Hey Aisla,
I apologise for the issues you've been experiencing with the home broadband . I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the Broadband teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
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