I went into the Reading Oracle Store to upgrade my contract. Omer was incredible. I struggle with doing phone upgrades as i find the whole thing overwhelming due to being autistic but he answered ever... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoU12 Oracle Centre, RG1 2AH Reading, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Ver mais
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Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Ver mais
A empresa respondeu
One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Reading The Oracle Centre
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
U12 Oracle Centre, RG1 2AH, Reading, Reino Unido
4,8
Excelente
346 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service, quickly explained the joys of Vodafone’s buy back scheme!
23 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cooperative staff
Cooperative staff, despite the system error from vodaphone they helped and guided in right direction.
19 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Umar,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nazim was super helpful and…
Nazim was super helpful and knowledgeable.
He helped us with our broadband and then later my phone.
18 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Georgina,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great communication and very helpful
Great communication and very helpful
18 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I have just visited Vodafone in the…
I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpful. Without his help, I wouldn’t have managed to have roaming data while travelling and most important not loosing my current number!
16 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Claudia, Thanks for letting us know how helpful Mazim was on your recent visits to our Reading store 😊 All the best, The Vodafone Social Media Team
Nice experience Reading Oracle shop
Very friendly staff, Nazim from Reading shop in Oracle managed to help me with a difficult situation.
16 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Marky, It's great to see our team in Reading left such an awesome immpression on you 😊 Thanks for your feedback, The Vodafone Social Media Team
Nazim was very helpful and informative.
15 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Lottie was amazing great service hard…
Lottie was amazing great service hard working individual reassured me that I will pass my credit check. Thank you once again and good luck on your studies.
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Muteeb. Thank you for your review for Lottie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazim was very nice and kind
Nazim was very nice and kind. He was very funny and helpful. Thank you!
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Bimla. Thank you for your review for Nazim. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazim was incredibly helpful
Nazim was incredibly helpful, took me through every option avaliable and got me the deal I wanted. Very pleased with the service.
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Kieran. Thank you for your review for Nazim. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
With Nazim had an outstanding…
With Nazim had an outstanding experience with your customer service. The representative was not only extremely polite and courteous, but he also demonstrated a genuine willingness to help by patiently listening to my concerns and addressing every question I had. His professionalism and clear communication made it easy to understand the steps we were taking to resolve my issue. I truly appreciated how he went above and beyond to ensure that I was satisfied with the service provided. This level of dedication and attentiveness is rare and deserves recognition.
7 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Muhaammad, It's awesome to hear about the amazing service offered by Nazim recently. It's always good to see the awesome impression our team have on our customers ☺️ All the best, The Vodafone Social Media Team
Top advice from top advisor
I was helped by sales advisor Luca at the Vodafone UK shop in the Oracle at Reading. I needed to switch from a corporate to personal contract, while maintaining the same phone nr and transferring all my data. Luca was brilliant in sorting out all I needed to do, very quickly and smoothly. Top quality service!
30 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Arnaldo,
It's great to see you had such a positive experience with Luca. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Naz was amazing in store he was very…
Naz was amazing in store he was very helpful and got my upgrade done quick would definitely recommend him
26 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The staff
The staff , Carla, Lottie and Abdi are very accommodating and have very good attention to detail
24 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Odion,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Hussein at Vodafone Reading provided…
Hussein at Vodafone Reading provided exceptional service. Could t recommend more highly
Best
Chris Clark
22 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi. Thank you for your review for Hussein. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazim was super useful and knowledgable…
Nazim was super useful and knowledgable to talk to- we ended up walking away with a new phone and new broadband service for less than what we were originally paying!
Would recommend.
10 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Carla, brilliant service
I trained customer services front line and management staff for 13 years, so I know what 'good' looks like and after the best customer service I've experienced in my 71 years, Carla at Vodafone in The Oracle, Reading, is Very Good.
She was confident, relaxed and unbelievably helpful. It would have been a very long afternoon trying to cancel an account. She took control of the situation and resolved it.
Thanks Carla.
10 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I had an extremely positive experience…
I had an extremely positive experience in the Reading store. Hussain approached me as soon as I entered and was immediately friendly and helpful. I can often be overwhelmed with decision making in pressured environment, but his excellent customer service and personable attitude were exemplary, and help me greatly through the process. I felt unpressured, and like I was being well informed at every step. Hussain is an asset to the team and an excellent customer focused professional.
8 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Christian,
Thank you for taking the time to review your recent experience, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Visited Today on the Oracle Today and…
Visited Today on the Oracle Today and was very impressed with the service from Mia, a sales assistant. Honest,professional explained everything, so nice to meet someone you can trust, more than I an say from previous experience.
If you are thinking of going to Vodafone, ask for Mia!
8 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Alan. Thank you for your review for Mia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.