I went into the Reading Oracle Store to upgrade my contract. Omer was incredible. I struggle with doing phone upgrades as i find the whole thing overwhelming due to being autistic but he answered ever... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoU12 Oracle Centre, RG1 2AH Reading, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Ver mais
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Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Ver mais
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One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Reading The Oracle Centre
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
U12 Oracle Centre, RG1 2AH, Reading, Reino Unido
4,8
Excelente
346 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Talha was very helpful
Talha was very helpful. His customer service is excellent and I left very happy.
29 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Ben,
Thanks for the lovely review and fantastic support for Talha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Luca was extremely helpful
Luca was extremely helpful, getting me a new phone on the day to replace my faulty one and being patient despite technical issues during data transfer between the two phones.
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Simon,
Thanks for the lovely review and fantastic support for Luca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer service didn’t have to…
Amazing customer service didn’t have to wait around
21 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very quick to update phone and plan
Very quick to update phone and plan. Tahla was very helpful and claer and made the process easy to understand and quick
20 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Was served by Sales Advisor Dennis
Was served by Sales Advisor Dennis, fantastic and very efficient. Put the order right that the call centre team had processed wrongly. Would definitely recommend popping into the Reading Oracle Vodafone store and he’s your man 👊🏼
20 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very good service hussein helped me out…
Very good service Hussein helped me out really well with his deals. He was very professional and knowledgeable.
Thank you Hissein for your kindly service!
15 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Blatantly lie about phones
I went in last weekend to look at upgrade to my s22 to the s25. They told me how the camera was so much better , processor speed was alot faster hard ware was all new. Got home and found out all the lies . Tech people online say not much difference and hold onto your s22 for another 2 to 3 years . Check it out yourself.
23 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hello there,
I'm really sorry to hear our customer service didn't meet your expectations when you contacted us for upgrade. We strive to be helpful, and this isn't the experience we want for you.
If you still need help or would like to discuss this further, please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Amazing experience at Vodafone reading
Amazing experience at Vodafone reading. Raja was efficient and helpful in getting me to upgrade to my next plan.
26 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Leonita,
Thanks for the lovely review and fantastic support for Raja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lesain was extremely helpful and went…
Lesain was extremely helpful and went above and beyond with his customer service skills.
Thank you so much for all your help!!
21 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Natalie,
Thanks for the lovely review and fantastic support for Lesain.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service and saved me money.
Great service and saved me money.
I went in about my phone, Adam sorted it and reduced costs. He then sorted my broadband at a lower cost. Brilliant thanks.
19 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Carl,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
They take your money but …
They take your money but you can not contact them or get help when the phone has a fault - not impressed but eventually given a TCL-3167155 reference number by the maker.
Just hope they will send me a new one within a week or two - frustration.
Such a pity as Adam (5*) listened to me and sold me just what I wanted - excellent helpful service from him.
-------------
Their reply is the standard AI text they use for all reviews - I tried facebook and it was a joke
14 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hi Chris,
We appreciate your feedback and are sorry to hear that you're having trouble reaching us and experiencing a phone fault. We're are however happy to hear that our team provided good service.
Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone so we're able to investigate this further.
Thanks,
Vodafone Social Media Team
Very helpful
12 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Lee,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luca was so helpful having struggled at…
Luca was so helpful having struggled at home to setup eSIM for ages. He got the phone up and running in minutes. Thank you
25 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came for a new Sim and Oliver was a…
Came for a new Sim and Oliver was a brilliant person very friendly and polite. Best thing didn't try to hard upsell anything to me. Keep it up mate.... READING ORACLE STORE
23 de julho de 2025
Opinião espontânea
Oliver was friendly and helpful and…
Oliver was friendly and helpful and very pleasant
23 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nazim is very helpful. We had a good experience.
Nazim is very good at helping.
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Naz was very helpful
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Gaz
Thanks for the lovely review and fantastic support for Naz
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The team member I consulted with was a…
The team member I consulted with was a very helpful and generous. I have had a great experience and bought two phones with different plans within just few months. Hussein really helped me with everything and made it so easy. Thanks!
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Christiana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Naz was really helpful and managed to…
Naz was really helpful and managed to get everything I needed for me thanks!!
10 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Sophie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wonderful service all great thanks Adam
9 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Reading The Oracle Centre
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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