Wayne at Redhill was amazing. Great customer service, knowledge and extremely friendly and professional. Took the time to explain a problem I had with my phone. Other occasions have not been so posi... Ver mais
A empresa respondeu
Localização
Alterar localização2B The Belfry, RH1 1SA Redhill, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... Ver mais
A empresa respondeu
I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... Ver mais
A empresa respondeu
Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Redhill
Escrito pela empresa
Informações de contacto
2B The Belfry, RH1 1SA, Redhill, Reino Unido
4,9
Excelente
186 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The lovely lady in Redhill branch
The lovely lady in Redhill branch was so polite and helpful. Patient and informative. Would go back again.
25 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey there,
Thanks for the lovely review and fantastic support for store team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Redhill
Hey Cileste,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Steven was very patient and was good…
Steven was very patient and was good with his service. Helped my with the transfer of data and got me a brand new device that I'm happy.
23 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Sheri,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
A seamless experience and service at the Redhill branch, thanks to Dennis. 10/10 experience!
17 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Mandisa,
Thanks for the lovely review and fantastic support for Dennis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff. Knowledgeable and friendly service from Steven and Julia
15 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Thanks for your review,
Vodafone Social Media Team
Extremely helpful
Extremely helpful, friendly manner, excellent servic3 from Julia
15 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi David. Thank you for your review for Julia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very professional and user friendly
Very professional and user friendly - very customer focused
1 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service, prompt and able to talk me through all the options.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Lisa,
This is great to hear! We really appreciate the feedback you've shared.
If you ever need anything, please do not hesiate to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Problems cancelling an expired account
During a conversation with your 191 cuatomer services, i had a few problems sorting an issue with my account. For some reason they were unable to verify my identity and I had to visit your Redhill store (which was a pain) to discuss my problem with them. I spoke to Steven at the store and he was incredibly helpful, but unfortunately he could not resolve the issue, but helped a lot. I am now left with calling 191 again to hopefully resolve this. Great credit to Steven, and his colleague. They did as much as he can, but the issue is still unresolved. So I need to try talking the 'customer services' / cancellation team again. Steven eas most helpful, thanks, hopefully I will resolve this early next week.
16 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Andy,
Thank you for reviewing your recent experience. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Advisor Dennis is great guy
Advisor Dennis is great guy, great experience & very professional
6 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Jayden,
Thank you for the great feedback for Dennis, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was really impressed with Sonal’s…
Was really impressed with Sonal’s service. She was very friendly and helpful in placing my order.
27 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Mustafa,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent, friendly service. Sim card issue hopefully fixed, and a new cheaper contract offered without prompting.
24 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Lynn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Redhill branch
I came into Redhill with a problem and I am not Vodafone. However the manager helped me out. He was excellent. Thank you so
Much.
15 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
I would definitely recommend
I would definitely recommend, it was a great experience and amazing customer service and support, 11/10 service,
14 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
It was a great experience
It was a great experience, was very helpful and great customer service and support. Would definitely recommend. 10/10 amazing service.
14 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Resposta da Vodafone UK - Redhill
Thanks for your five star review, Sadie! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Redhill
Hi Christine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
My experience with Vashal was great he…
My experience with Vashal was great he is friendly and managed to help me and I am greatful
17 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The store manager Nishal was amazing I…
The store manager Nishal was amazing I have had a complex situation with my broadband, as soon as walked in he greeted me with great manners and professionalism. He made a necessary call to customer services behalf of me in order to solve my broadband issue and guided me through the whole process. He was super confident, swift and polite. I walked out the shop with a big relief. Best store manager
19 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Ebru,
Thanks for taking the time to write such a great review! We're delighted that Nishal was able to resolve your query. If you ever need help with anything else, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good customer service at RedHill…
Very good customer service at RedHill Vodafone shop. Vishal was very customer friendly and efficient at his job. Much appreciated 👍
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
A Experiência Trustpilot
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