Wayne at Redhill was amazing. Great customer service, knowledge and extremely friendly and professional. Took the time to explain a problem I had with my phone. Other occasions have not been so posi... Ver mais
A empresa respondeu
Localização
Alterar localização2B The Belfry, RH1 1SA Redhill, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... Ver mais
A empresa respondeu
I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... Ver mais
A empresa respondeu
Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Redhill
Escrito pela empresa
Informações de contacto
2B The Belfry, RH1 1SA, Redhill, Reino Unido
4,9
Excelente
186 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Customer service rep Maddie @ Vodafone Redhill displayed great customer service along with a great knowledge of product information.
29 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Mathew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Many thanks to Vishal for his…
Many thanks to Vishal for his professional and helpful approach! Great job!
16 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi there,
Thank you so much for sharing this 5 star feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The customer service was top notch
The customer service was top notch, maddie and Steve were super helpfu. 100% would come back
24 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Sheri,
Thank you for taking the time to review and sharing this feedback for Maddie and Steve.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was impressed by the customer service…
I was impressed by the customer service I received from Steven. The patience over three days to resolve my issue with the back support team was beyond expectations. Owing to the perseverance and excellent customer services you can thank Steven that I decided to remain a loyal customer.
21 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Lynda,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The young lady Julia made the whole…
The young lady Julia made the whole process of exchanging a phone I'd returned so easy. And she was very pleasant and funny.
17 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Philip,
Thank you for taking the time to review and share this feedback for Julia.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam & Julia were absolutely amazing !!
Sam & Julia were absolutely amazing !!! They are a real asset to your company and deserve recognition for their knowledge, professionalism and customer care. We have been vodafone customers for many years and this has been by far the best customer experience we have ever experienced !!!
Well done Sam and Julia !
16 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Don,
Thanks for reviewing and sharing this feedback for Sam and Julia.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
maddie has been exceptionally brilliant…
maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. we rarley come out to lunch and she offwred to transfer all my beloved elvis memorobilla. thd lady helping her helped update my facebook to elivs I collected my purchase from 15 the may was on delivery and she remembered I loved Elvis. on upgrading we had lunch whilst you transfered my Elvis pictures im obsessed with. she's a star 🌟
5 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Pamela. Wow! Thank you for your glowing review for Maddie. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a wonderful service from Vodafone…
I had a wonderful service from Vodafone they are so nice to costumers and very professional especially maddy who looked after us last time and today
5 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi George. Thank you for your review for Maddy and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience with Vanessa was so…
My experience with Vanessa was so amazing and cool , her customer service is 100% brilliant.
24 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Samson,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sam at the Redhill store was fantastic
Sam at the Redhill store was fantastic. Very knowledgeable and helpful with our upgrade
Thanks Sam!
11 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Rebecca,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Redhill
Hi Lulezim,
Thank you for taking the time to review and sharing this feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ease of transaction
Sam was very welcoming and explained everything really clearly and didn’t once make me feel silly
29 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Lesley,
It's great to hear this feedback for Sam. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vanessa and Sam made my whole…
Vanessa and Sam made my whole experience a delight on Saturday when they introduced themselves. Sam offered me a "seat straight away! he was so warm and friendly throughout, I felt so welcomed and would not hesitate to come again.
13 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Laura,
This is such an amazing review for Vanessa and Sam. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Store personnel were really friendly…
Store personnel were really friendly and helpful. Special shout to vanessa who went above and beyond to help me.
16 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Caprece. Thank you for your review for Vanessa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Maddie and Sam
Fantastic service from Maddie and Sam, they are always the best people to speak to for anything iPhone and Vodafone related!
13 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi, thank you for your feedback. It's great to see Sam and Maddie were able to help.
Thanks again, The Vodafone Social Media Team
Excellent introduction to new phone
Sam was excellent at explaining our options and very patient with our lack of technical expertise! Maddy was also polite and patient. Having approached the new phone experience with trepidation we departed feeling confident
19 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Mark,
Thanks for taking the time to share this great feedback with us! We're so happy you had a 5 star experience with Sam.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Redhill
Hi there,
Thanks for your review! It's great to hear what a positive experience you had with Sam.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vanessa was more than happy to help…
Vanessa was more than happy to help with and upgrade and data transfer. Always positive advisors from the Redhill store.
10 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Thomas, It's good to see Vanessa was so helpful and helped transfer everything to your new phone.
All the best, The Vodafone Social Media Team
I came in to get some help with some…
I came in to get some help with some features on my phone and the advisor Vanessa was very helpful.
6 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Daniel,
Thanks for your review and feedback for Vanessa.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Steven was very patient in helping my…
Steven was very patient in helping my wife work out most cost effective options for upgrading her IPhone. He managed to save us over 200 pounds in the final costs.
13 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Julie,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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