Wayne at Redhill was amazing. Great customer service, knowledge and extremely friendly and professional. Took the time to explain a problem I had with my phone. Other occasions have not been so posi... Ver mais
A empresa respondeu
Localização
Alterar localização2B The Belfry, RH1 1SA Redhill, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... Ver mais
A empresa respondeu
I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... Ver mais
A empresa respondeu
Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Redhill
Escrito pela empresa
Informações de contacto
2B The Belfry, RH1 1SA, Redhill, Reino Unido
4,9
Excelente
186 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful
Steven was really helpful and went through everything about buying a new phone with me. Showed me different options so I had a range to choose from. Very happy customer:)
20 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Chantal,
Thanks for letting us know what an amazing job Steven did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good experience
Seen by Steven at Redhill, good knowledge and very helpful.
18 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Sharon,
Thanks for letting us know what an amazing job Steven did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vanessa
Vanessa, Sam and junior were very helpful in store today my phone had broken and I had all 3 staff assisting me even the manager on her lunch break. Thank you again Vanessa for the advice and my new phone. I’m very happy and you also helped me to make it to my Appoinment in time.
11 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had a good visit at the redhill store
Had a good visit at the redhill store. Thank you so much Vanessa
9 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Paul,
Thanks for your review for Vanessa. We appreciate your support.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Steve & Courtney were excellent
26 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Martin,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Vanessa helped me to deleted harmful…
Vanessa helped me to deleted harmful apps.
That had been clogging my device for months. She also helped me get a better deal. Thanks again
25 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Ellie,
This is a lovely review and feedback for Vanessa.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Courtney from Vodafone at Red Hill was very professional and patient and sorted out my problem…
Courtney from Vodafone at Red Hill was very professional and
24 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Vlada,
This is great feedback for Courtney. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Contract
Received help really quick! Sam helped me with everything, changing my contract and cleared all my confusion! Thank you!!
24 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Arina. Thank you for your review for Sam. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adi and Sam were brilliant help
22 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Cathy,
Thanks for the lovely review and fantastic support for Adi and Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
no hard selling just easy going
Greeted when I walked in and told of wait time which is helpful. Staff helpful came in to enquire only after visiting phone shop next door who were not as helpful but amazing service so left with new contract and broadband for home
15 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Apollo,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vanessa was absolutely amazing I dread…
Vanessa was absolutely amazing I dread updating my phone but she made it so easy and clear x was amazing give her a pay raise 👏 x thankyou so much Vanessa xx
12 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Kerry,
This is a great review for Vanessa. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I have been with Vodafone for some time…
I have been with Vodafone for some time now, definitely the best network to be on. Sam is always very helpful, professional and takes time to find me the right mobile phone / broadband plans. I couldn’t be more happy with the service i receive. Thank you to Sam and the Vodafone team!
30 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Daniela. Thank you for your glowing review for both Vodafone and Sam. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service!
Had the pleasure of dealing with Sam and Courtney whilst taking out 2 new phone contracts- the customer service they provided was above and beyond any expectations! Helpful from the start to finish! Sam and Courtney are an asset to Vodafone! Very happy with our new phones! 😊
27 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Breeze,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Amazing experience with Sam
Amazing experience with Sam, understood my issues and helped me resolved them asap. Also worked with me to figure out what was best for me instead of pressuring me into something I didn’t want, which was much appreciated. Thank you!
3 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Paige,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The staff are amazing.
The staff are so helpful. I had to change provider and went into the Reshill shop. Sam and Courtney couldn't have done anymore to make it such an easy transition over. Not only that it was so much cheaper, yet I ended up with so much more for my money. A very big thank you to you both. Highly recommend this store if you want exceptional service.
3 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Melissa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Just moved over from another network…
Just moved over from another network due to the amazing team at the Redhill branch. I'm no good with all this phone tech but they made it all so easy for me. I was also clueless with which phone to go for but very pleased with my Samsung S23 ultra! Perfect choice for me. Thanks to Steve, Sam, Vanessa, Courtney, Teah and Junior. The whole team have helped me along the way and I was very nervous changing over from another network after being with them over 10 years. Highly recommend
26 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Rebecca, It's fab to see the team in Redhill made such a good impression on you and were able to find you a great deal too! I hope you're loving your new phone!
Thanks again, The Vodafone Social Media Team
Perfect service from Vanessa, store manager.
Perfect service from Vanessa. We would have closed two accounts without her and Steve's assistance in The Redhill branch.
19 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Hazel. Thank you for your review for both Vanessa and Steve. It's great to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect service from Vanessa, store manager.
Perfect service from Vanessa. We would have closed two accounts without her and Steve's assistance in the Redhill branch.
19 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hi Eric. Thank you for your review for both Vanessa and Steve in our Redhill store. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Vanessa the assistant…
Very helpful Vanessa the assistant manager
8 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Redhill
Hey Tafadzwa,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Redhill
Hey Nat,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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