Amy and her colleague where outstanding on every level of cistomer service.Nothing was too much trouble.She explained everything as mu h as I needed to make the right informed choice about my Upgrad... Ver mais
A empresa respondeu
33-35 Carolgate, DN22 6BZ Retford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Amy and her colleague where outstanding on every level of cistomer service.Nothing was too much trouble.She explained everything as mu h as I needed to make the right informed choice about my Upgrad... Ver mais
A empresa respondeu
Excellent customer service on all levels. Personal touch and friendly team. Nothing was too much trouble. Very knowledgeable. So pleased I switched.
A empresa respondeu
Being something of a Dinosaur, I received a new iPhone from Carphone Warehouse on the Vodafone Network. Transferring data from my old phone was going sweet . However I failed to transfer my... Ver mais
A empresa respondeu
Excellent service, really happy with new phone and contract. Lesley was friendly, helpful and professional, thank-you very much.
A empresa respondeu
Escrito pela empresa
33-35 Carolgate, DN22 6BZ, Retford, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tara was great, professional, patient, listened to what I required- didn’t try to sell me anything else, just did what I had come into the shop for- I don’t live in the area, but travel to the Retford shop, as the staff always go that extra mile. Thank you once again.
Simon James

Resposta da Vodafone UK - Retford
Amy was very helpful and friendly. Helped me sort everything I needed to and even got my.bill cheaper on my data plan.

Resposta da Vodafone UK - Retford
Our experience renewing our broadband with the knowledgeable Dom was a great success especially the friendly professional attitude in the shop

Resposta da Vodafone UK - Retford
What a star!
Many thanks to Tara for all her help with renewing our contracts. She was knowledgeable, friendly, helpful and had a great sense of humour.
A great asset to your business

Resposta da Vodafone UK - Retford
Amazing service from tara in store so helpfull and informative will definatly be back and recomend to friends

Resposta da Vodafone UK - Retford
Excellent service today Amy was very helpful and polite Explaining everything to me and helping with the process thank you for your patience and help

Resposta da Vodafone UK - Retford
Tara was absolutely amazing , sh is so patient with me and always explains and helps me with my phone and broadband. I would rather go in to store and have their amazing personal service than do it on line. My dog Baxter loves the girls and loves all the fuss he gets when he visits

Resposta da Vodafone UK - Retford
Amy was amazing! Helped with everything I needed and left with a brilliant upgrade!

Resposta da Vodafone UK - Retford
I had such amazing service in store from Dom, I simply had to write a review! I went into store and really didn’t know what I wanted, Dom guided me through a heap of different options whilst ensuring my needs as a customer were met. There was no hard sell, she just made sure that the predicts and package were right for me. Thanks so much Dom, you’re amazing!

Resposta da Vodafone UK - Retford
Amy was brilliant went in and she sorted my phone out and also got me on a new monthly sim for better than what I was spending both girls in there was super

Resposta da Vodafone UK - Retford
Brilliant service from Amy at Retford dealt with my issue quickly and efficiently

Resposta da Vodafone UK - Retford
Professional Service from Dom who was so friendly and knowledgeable. Really put me at ease and guided me through the range of products so I could comfortably make my choice. Very pleased and highly recommend.

Resposta da Vodafone UK - Retford
Wonderful service at retford, went in with a bill query and came out knowing about some more detailed information

Resposta da Vodafone UK - Retford
Leslie at the VF shop in Retford was exceptional today. I had two specific queries relating to a new contract I have recently entered into with VF. I left the store store with a strong sense that my contract is appropriate for my needs and that I learnt from Leslie that I have options within the contract to be flexible and review things as we go along.
I had a long and very informative conversation with Leslie today in the Retford shop and she was great at explaining the areas where I needed a little education on and she is clearly excellent at handling these type of situations as I wasn’t sure when I came into the shop today if my contract was appropriate- I left feeling confident it was.
So in summary, my experience today with Leslie was excellent and in regards to VF, I am comfortable to continue for the foreseeable future.
rp

Resposta da Vodafone UK - Retford
Lesley offered a range of options and carefully explained the different features and costs. She listened to what I wanted.
She was very helpful in sorting out a couple of glitches and the whole procedure was as painless as possible.
Many thanks Lesley.

Resposta da Vodafone UK - Retford
Amy was very knowledgeable and helped me understand my billing while also sorting me out a new phone

Resposta da Vodafone UK - Retford
Amy was very friendly and so helpful

Resposta da Vodafone UK - Retford
Just visited Retford branch and was very impressed with the level of service provided by Amy! That nice lady not only fulfilled my request but also gave me very useful tips on my plan upgrade! So helpful! I am very happy! Thank you so much! ❤️

Resposta da Vodafone UK - Retford
Popped into store for help with sorting out my account and the ladies in store were very attentive and helpful! Painless and quick service! Will be returning for any upgrades in future!

Resposta da Vodafone UK - Retford
Exceptional service,patient ,friendly and very helpful.Amy went above and beyond and offered us a switch for our broadband which we are definitely going to go for.She is very professional.

Resposta da Vodafone UK - Retford
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