Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... Ver mais
A empresa respondeu
Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... Ver mais
A empresa respondeu
George was absolutely fantastic. He was so helpful and polite and helped me to find the best sim only. He asked questions to ensure the package suits my needs
A empresa respondeu
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... Ver mais
A empresa respondeu
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Vodafone UK - Rhyl
Excellent customer service, served by George. Got me a good deal on my new phone. Would recommend popping in if you're in the area.

Resposta da Vodafone UK - Rhyl
Will and Alex really helpful, better than EE

Resposta da Vodafone UK - Rhyl
George was excellent today, helped me with all my questions and walked away with my new phone same day. Thank you

Resposta da Vodafone UK - Rhyl

Resposta da Vodafone UK - Rhyl
Fantastic service as always. Found great deal on upgrade

Resposta da Vodafone UK - Rhyl

Resposta da Vodafone UK - Rhyl
Will & Alexander were very helpful & informative.

Resposta da Vodafone UK - Rhyl
Will dealt with my transition of my old phone to my lovely new one . Explained everything very professionally and polite .
A great team leader in his time with others around him too .

Resposta da Vodafone UK - Rhyl
George was very friendly and knowledgeable and helped me to decide on a new phone, new sim plan and set everything up for me. Excellent customer service. ⭐️⭐️⭐️⭐️⭐️

Resposta da Vodafone UK - Rhyl

Resposta da Vodafone UK - Rhyl
Very helpful and friendly. Job well done

Resposta da Vodafone UK - Rhyl
Excellent staff, explained things very well, great customer service and Brilliant store.

Resposta da Vodafone UK - Rhyl
Good customer service great people

Resposta da Vodafone UK - Rhyl
Alex and Izabel have been excellent and very helpful

Resposta da Vodafone UK - Rhyl
George was really helpful explaining things to me and what I could go for next and what I could save by doing so

Resposta da Vodafone UK - Rhyl
My elderly father is having a fibre upgrade 17/4/25 Openreach know where the address is BUT V.fone have attempted to deliver a new router to an old address of his he left in 2019. I have spent over 2hours on the phone/chat. He has not received any billing since he moved and cannot access his broadband/telephone account. His mobile which he has with them shows all his current details, yet the accounts are not linked. He stayed with myself in 2019 when he left the address, and then broadband and landline were set up 30/12/2019 at his new address. In the meantime he cancelled his Direct Debit as he was in between addresses and then V.fone threatened to send in the bailiffs for a cost of well be low £100. How sad is that.!!

Resposta da Vodafone UK - Rhyl
Great communication.
Explained everything.
We even had a cup of tea

Resposta da Vodafone UK - Rhyl
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.