I was very impressed by the customer service. Zeb was extremely helpful and really went out of his way to answer any questions I had and arrange the best phone for me. Ten out of ten. Thank you.
A empresa respondeu
Localização
Alterar localização15 The Quadrant, TW9 1BP Richmond Upon Thames, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Ver mais
A empresa respondeu
I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Richmond
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
15 The Quadrant, TW9 1BP, Richmond Upon Thames, Reino Unido
4,6
Excelente
132 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The Vodafone team were great and Humzah…
The Vodafone team were great and Humzah was really helpful
31 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Humzah and Uzir are very professional…
Humzah and Uzir are very professional and so helpful.
A true lovely experience updating my phone.
30 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Susan,
Thanks for the lovely review and fantastic support for Humzah and Uzir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Humzah was so helpful
Humzah was so helpful, knowledgeable about products and sorted a temporary workaround till new phone arrived. Excellent customer service
26 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful experience
Very friendly and helpful experience. Thank you Humzah & Cindy 🙏
16 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Dan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali its absolutely amazing and fantastic
28 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Lexton,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Zeb and he was amazing help…
Spoke to Zeb and he was amazing help with getting a new device, from choosing a great plan to helping me transfer data. AMAZING service and helpful team.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Uzair and the store manager Amo were…
Uzair and the store manager Amo were very friendly, helpful and knowledgeable. This store is always my first choice for Vodafone.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Krisztina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zeb from Vodafone Richmond was amazing…
Zeb from Vodafone Richmond was amazing today. Thanks for your help and contract renewal!
31 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Kashif,
Thanks for the lovely review and fantastic support for Zeb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali and Amo was great!
Vodafone Richmond was great! Amazing service by Ali and Amo. Thank you guys.
31 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Ronald,
Thanks for the lovely review and fantastic support for Richmond.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
FIORELA is the Queen of customer…
FIORELA is the Queen of customer service and provide the complete contribution to the company.
I believe that Vodafone lucky to have her.
Honestly she is the best of best
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey there,
Thanks for the lovely review and fantastic support for Fiorela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amo was amazing today
Amo was amazing today. My phone died yesterday & he helped me through the process of setting up a new phone. He was patient with me & explained the process. I could not fault the service!
20 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Linda,
Thanks for the lovely review and fantastic support for Amo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Humza helped me greatly.
29 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Fiorela
Great service from Fiorela. She really helped us today.
29 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zeb and his manager were super helpful
Zeb and his manager were super helpful. We came in to set up a brand new account, and they went and above to help us set it up, despite several roadblocks.
Walking out with a great deal and excellent service.
29 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Nithisha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sort it out everything in a minute.
Zen, Friendly, helpful, excellent service, nice person.
Thanks very much 🙏
See you soon
29 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Mustafa,
Thanks for the lovely review and fantastic support for Zen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Humzah.
Humzah.
“I had a great experience. The service was professional, friendly, and reliable. Everything was handled on time and with excellent attention to detail. I truly appreciate the quality and the way I was treated with respect. I definitely recommend them and would be happy to use their service again.
Special thanks to Mr. Hamzeh for his help and support.”
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Mehdi,
Thanks for the lovely review and fantastic support for Humzah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fiorela was very helpful today
25 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Humzah was very helpful and perfect…
Humzah was very helpful and perfect with his customer service. I am very happy to be served by him. Please give him a raise.
24 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hey Roma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Humzah at the Richmond branch did a great job and was very friendly. He gave great advice helping us with 4 different contracts and with excellent service.
2 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Richmond
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Ali at Vodafone Richmond as lovely
Ali at Vodafone Richmond as lovely. Sorted my issues quickly and professionally.
29 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Richmond
Hi. We're happy to hear that your issues were sorted quickly and professionally. We appreciate you taking the time to share your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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