I went into Vodafone yesterday to change to their broadband and mobile sevices. The team were brilliant, helpful and knowledgeable. The whole process took about an hour but I left very satisfied, h... Ver mais
A empresa respondeu
Localização
Alterar localização59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... Ver mais
A empresa respondeu
Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.
A empresa respondeu
Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Rochdale The Exchange
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, Reino Unido
5,0
Excelente
267 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mohammed was absolutely brilliant…
Mohammed was absolutely brilliant today, helpes me with my phone upgrade, excellent service.
2 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi Lee,
We appreciate your five star review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fazeel was very helpful
28 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hello, Craig,
It's great to hear about the positive experience which you had with Fazeel. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom was exceptionally helpful and very…
Tom was exceptionally helpful and very friendly.
Outstanding service
16 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very efficient and helpful
Very efficient and helpful
Served by mohammed
12 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi Martun,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ayub the very nice man who dealt with…
Ayub the very nice man who dealt with me and my mother today. well what can i say….. so professional, very understanding, polite and dealt with everything speedy and with a big smile on his face. thankyou to Ayub 👍
5 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hello, Donna,
It's always our aim to provide a helpful service, so it's great to hear that Ayub delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Muhammed was great and service was…
Muhammed was great and service was excellent. 5 star service. Got better deal on my new sim for only £8/ month with 15GB DATA. Thanks
5 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hello, Henry,
It's great to hear about the positive experience which you had with Muhammed. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Faz is great helped me alot
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi Fidel,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great team, great shop
Rachael and team are always on top form.
Buying online might seem more convenient but you don't get the same level of service as you would face to face.
Thanks Vodafone Rochdale for keeping the retail experience amazing!
14 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi John,
Thank you for taking the time to review, it's great to hear this experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mohammed was extremeky helpful
Mohammed was extremeky helpful, overcoming the glitch due to my stupidhity in my transition from EE back to Vodafone
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi John. Thank you for your review for Mohammed. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best friendly customer service ever…
Best friendly customer service ever thanks dear Tom
11 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi Reza,
Thanks for your 5-star review for Tom. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service faz perfect…
Great customer service faz perfect service
16 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi Humza,
Thanks for your 5-star review for Faz. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Resposta da Vodafone UK - Rochdale The Exchange
Hi Salman,
This is a great review for Faz. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Customer Service
Very friendly and efficient customer from Tom who was a pleasure to deal with.A real asset to the company.
15 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi Mr Stonier,
Thanks for your kind words and taking your time to share this experience in store with Tom. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ayub brother is very kind and humble.
Ayub brother is very kind and humble. I am very happy to use vodafone service.
2 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi Saba,
Thank you for taking the time to leave us a 5 star review and the great feedback about the customer service you have experienced.
Thanks,
The Vodafone Social Media Team
Exciting experience
Deal well explained and excellent customer service with my contract upgrade by one of the staff - Mohammed
7 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Damiola,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayab was a fantastic operative
Ayab was a fantastic operative. A credit to Vodafone.
7 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Steve,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The sales person Muhammad is a thorough…
The sales person Muhammad is a thorough professional, he was courteous in setting up my new onnection.
4 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi Auj,
This is a great review for Muhammad. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from ayub in Rochda
Called into Rochdale shop after buying a new phone from Vodafone Manchester but had no sim with new phone. Ayub in Rochdale was fantastic. He sorted everything out even down to getting me a new pin as i had forgotten it. I cannot recommend him enough.
15 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hello, Maureen.
Thanks for taking the time to leave such a lovely review! It's great to hear about the positive experience which you had from Ayub in-store, and we're glad he got everything sorted for you.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good person
Tom was very helpful dealing with my enquiry regarding my phone's complications
4 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hello, Verne,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Tom, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Wonderful and helpful
Tom was very informative and delt with my enquiries efficiently.
4 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hello, Linda,
It's great to hear that you received a 5 star service from Tom! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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