I went into Vodafone yesterday to change to their broadband and mobile sevices. The team were brilliant, helpful and knowledgeable. The whole process took about an hour but I left very satisfied, h... Ver mais
A empresa respondeu
Localização
Alterar localização59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... Ver mais
A empresa respondeu
Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.
A empresa respondeu
Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Rochdale The Exchange
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, Reino Unido
5,0
Excelente
267 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Rachel has been amazing
Rachel has been amazing! She sorted my problem and prevented this from happening again future. Very friendly manner and very helpful
5 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Marifa
Marifa, was very helpful and friendly, and gave me excellent service and help with my new mobile phone accounts.
4 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ayub
Ayub, Thank your for your help today. It was very helpful. First clas , very informative and helpful. Thanks
27 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Tony,
Thanks for the lovely review and fantastic support for Ayub.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service from Mohammed
Excellent service from Mohammed
21 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service by Ayub
Spent nearly three hours at Vodafone Rochdale with Ayub. This guy was absolutely brilliant. Credit where credit due cannot fault anything he did for us.
14 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Angela
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mohammed was very helpful
Mohammed was very helpful. He did my upgrade to new phone and helped me understand the offer and explained how the phone works with my Gmail account.
13 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Susan,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience great customer service…
Great experience great customer service very happy with what we have been provided
11 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Kyle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mohammed fixed my problem for my…
Mohammed fixed my problem for my damaged sim and replaced it with a new one. Service was good. Also offered home broadband and sim deals.
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Received excellent customer service…
Received excellent customer service from Ross in the Rochdale store, however the pc system was loading up slow and I was in the store for quite some time (over a hour) just upgrading my device, it may have been quicker to deal with customers if staff had an updated system or tablets to work on like other phone stores. Ross was very friendly and offered some water too, a great asset to the company.
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Amanda,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Muhammad 👍 great ssrvice
5 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi Martins,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Mohammed my operate great service
Mohammed my operate great service
5 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Mohammed did my upgrade. Excellent service.
1 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Lovely lady very helpful
Lovely lady very helpful, great customer services and gave me a fantastic deal on my new phone
24 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and helpful
Very friendly and helpful, the lady made it very easy for me, I would recommend Marifa as she was extremely patient with me.
18 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Matty,
Thanks for the lovely review and fantastic support for Marifa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Rochdale The Exchange
Hey Catherine,
Thanks for the lovely review and fantastic support for Ayub
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always helping me and getting me the…
Always helping me and getting me the best deals and always explains my plan to me
15 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hi Melissa,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Ayub was amazing
Ayub was amazing. I had so many issues regarding my Vodafone account and he helped me every step of the way.
5 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marifa was very helpful I would highly…
Marifa was very helpful I would highly recommend her very professional in her job
5 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey there,
Thanks for the lovely review and fantastic support for Marifa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Rochdale The Exchange
Hey Sharon,
Thanks for the lovely review and fantastic support for Ayub.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mohammed Upgraded my phone everything…
Mohammed Upgraded my phone everything was fantastic. I love it.
3 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Rochdale The Exchange
Hey Peter,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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