I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Gary was patient and friendly during the meeting. He was able to fulfil my need with Vodafone contracts.
A empresa respondeu
Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... Ver mais
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Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Romford
Escrito pela empresa
Informações de contacto
Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, Reino Unido
4,9
Excelente
279 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service was good
Customer service was good, very polite and friendly.
Nagma was very nice to me and helpful, advised and offered me a good deal. Thanks Nagma😘
13 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service 100 percent better…
Very good service 100 percent better than EE
27 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Incredible service from Tam 😁
Tam has repeatedly gone out of his way to provide the best service and deals for our family that we will certainly be repeat customers with Tam.
24 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Abby,
Thanks for the lovely review and fantastic support for Tam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tam is awesome 👌
Tam has been so helpful and friendly and gone out of his way to get the best deals possible for it family.
Definitely be a repeat customer with his service.
24 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey there,
Thanks for the lovely review and fantastic support for Tam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tam is worth his weight in gold
Tam is worth his weight in gold.
Incredibly helpful and friendly everytime we visit the store.
24 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Abby,
Thanks for the lovely review and fantastic support for Tam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, Gary was very helpful.
Top adviser. Thank you!
Will come back definitely!!!!
2 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Nicoleta,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nagma retail adviser is amazing excellent with…
Nagma retail adviser is excellent with customer very knowledgeable,Customer focused and offer a top rated service. I highly recommend her as a vodaphone sales adviser in Romford. Many thanks much appreciated
2 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Bimla,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Nagma was very knowledgeable, patient and made the whole process easier.
21 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I just came to ask some help it was a…
I just came to ask some help it was a masing people specially NAGMA .🥰🥰🥰 she was angel . Thanks Nagma
18 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Metin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I attended the Romford branch after…
I attended the Romford branch after placing an incorrect order. Ferit helped me sort it all out there and then. He was so helpful and friendly and assisted me in buying a new device.
Highly recommend this store.
14 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Anne,
Thanks for the lovely review and fantastic support for Ferit.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michaela was fabulous
Michaela was friendly, helpful and the process was seamless!
13 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Sue,
Thanks for the lovely review and fantastic support for Michaela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very poor network
Very poor network. Made big mistake switching from o2. They have good customer service, contacted few times and they tried to help as well. However I think in general they have issue with network coverage. They give good offer to join and once you join you suffer till end. I was on holiday straight after taking the contract and lost 14 days peace of mind cancellation.
7 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Katia,
Thanks for sharing your feedback. We understand how important reliable coverage is, and we’re sorry to hear it hasn’t met your expectations. Our team did try to assist, and we appreciate you giving us that chance. Network experience can vary by location, so we’re continuously working to improve coverage across the UK.
If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
All of the employees were lovely
All of the employees were lovely, in particular Ali who we found very productive and had a wonderful demeanour which was a pleasure to have around and made upgrading phones simple and easy.
7 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Matthew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gary made the work hassle free
Gary made the work hassle free. Very down to earth and very quick. Thank-you Gary.
7 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Vashisht,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Romford
Hey Marius,
Thanks for the lovely review and fantastic support for Michaela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very Good customer Nagma real…
Very Good customer Nagma real appreciated all the support
26 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Silva,
Thanks for the lovely review and fantastic support for Nagma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff was patient ,explaining the…
Staff was patient ,explaining the process with I had to get a sim and I was really impressed with the service.
25 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Keziah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Taimur is very good at his work, he has a good customer service.
Taimur is very honest and helpful,he has a good customer service
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Gurpeet super star needs promotion
Gurpeet super star needs promotion
Is so helpful and people friendly xx
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I had such a lovely experience with…
I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers, but Gurpz went above and beyond to make sure everything was sorted perfectly for me. She explained everything clearly, made me feel completely at ease, and had such a warm, positive energy that truly brightened my day.
Thank you, Gurpz, for your outstanding service and genuine kindness you’re a real credit to Vodafone! 🌟
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
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