I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Gary was patient and friendly during the meeting. He was able to fulfil my need with Vodafone contracts.
A empresa respondeu
Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... Ver mais
A empresa respondeu
Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Romford
Escrito pela empresa
Informações de contacto
Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, Reino Unido
4,9
Excelente
279 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Michaela in the Romford store was…
Michaela in the Romford store was really nice, efficient and approachable. She gave me good deals and made me comfortable in store.
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Mary,
Thanks for the lovely review and fantastic support for Michaela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Romford
Hey Jac,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ali really helped me with all my needs
Ali really helped me with all my needs. The representative demonstrated patience in addressing all requirements.
They provided a new SIM card, answered inquiries regarding Vodafone services, and assisted in selecting the optimal broadband package.
The customer service was excellent, characterized by minimal wait times, efficient and helpful support, and a positive demeanor. This represents the most satisfactory service experience received from Vodafone to date.
6 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Dd,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very professional and polite and fully…
Very professional and polite and fully satisfied 😌
23 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Frank. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Romford
Hi Aamir. We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear about the great support you received.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Such great service,Tyler was…
Such great service,Tyler was helpful.friendy and explained everything. Thanks so much.
20 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Sara. We appreciate you taking the time to leave us such a fantastic review. We're so happy to hear that you found our service helpful and friendly!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer service
Today I've been served by Tyler and Kayla, they've been very friendly, professional and acknowledged. I had a great customer service experience at
Vodafone Romford (Liberty shopping mall)
17 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Elena. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali in the Vodafone Romford store in…
Ali in the Vodafone Romford store in the store today found the service very good and was very pleased by the help I received thank you
10 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Pete.
We're happy to hear that you found the service at our Romford store very good and were pleased with the help you received.
If you need anything, reach out through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Excellent customer service from Ferit.
Excellent customer service from Ferit.
He was courteous and diligently provided all information required about the service I needed.
6 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Olayinka, we are pleased to hear about your fantastic experience. It's great to hear Ferit was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Michaela was very helpful,and…
Michaela was very helpful,and knowledgeable in helping us upgrade my phone . Also very patient as I am not very savvy with technology.She is to be commended for her excellent service.
14 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Christine,
Thanks for the lovely review and fantastic support for Michaela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Woww
Wow, what a wonderful experience. Kayla couldn't have been more friendly, helpful and supportive during our time to upgrade our mobiles. Sincerely one of the best retail experiences in my life - and I'm 65.
14 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Gary,
Thanks for the lovely review and fantastic support for Kayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wonderful all round service
Gurpreet was super helpful and understanding. Made sure I got the best deal for me and listened to the things I wanted. Amazing customer service and lovely to speak to
9 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Ben,
Thanks for the lovely review and fantastic support for Gurpreet.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kayla was extremely polite
Kayla was extremely polite, helpful and knowledgeable. She made the experience of getting a new phone very easy (for a first timer). I would 100% recommend her services.
23 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Charlie,
Thanks for the lovely review and fantastic support for Kayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Very good service. Ali was really helpful. Set up new phone email and download apps. Transferred my data too.
22 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Victor,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kayla was very very helpful she got me…
Kayla was very very helpful she got me an amazing deal on eu roaming.She was polite knowledgeable and efficient
16 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey Verna,
Thanks for the lovely review and fantastic support for Kayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Gurpz, Vodafone
Thank you Gurpz, she has been amazing today and incredibly patient she explained thoroughly all the deals Vodafone has to offer as I am out of contract. Thank you Ali the manager at Vodafone Romford excellent customer service, highly recommend.
15 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kayla was amazing and helped after a…
Kayla was amazing and helped after a traumatic experience with o2 highly recommend dealing with Vodafone Romford!
10 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hey,
Thanks for the lovely review and fantastic support for Kayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great experience with Gurpz she…
Had a great experience with Gurpz she explained everything very well to me I will see Gurpz again soon !
16 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
The customer service was great.It was…
The customer service was great.It was very helpful and patient on accomodating questions and gives variety of options.I will really recommend vodafone
13 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi there,
We appreciate your positive feedback! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Go to Romford branch and ask for Kayla!
I came in to Vodafone today to get 2 new sim only contracts, I’m giving my review 5 star as I had no knowledge and Kayla explained and answered all of my questions and solved all my problems.
she stayed after work hours despite it being a Sunday and made sure I was satisfied with everything. She wasn’t trying to sell me extras like most people and made sure I was fully aware and confident with my new contracts!
I have walked away with 2 new contracts giving me more for my money! 5 star to Kayla !!!
9 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Romford
Hi Tesoro,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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