Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Ver mais
A empresa respondeu
70 Church Street, CV21 3PT Rugby, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Ver mais
A empresa respondeu
Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Ver mais
A empresa respondeu
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Ver mais
A empresa respondeu
Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... Ver mais
A empresa respondeu
Escrito pela empresa
70 Church Street, CV21 3PT, Rugby, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Professional and friendly service from Shannon . Information advised meant I could make an informed decision about my plan. Personal experience means I stay with Vodafone

Resposta da Vodafone UK - Rugby
Not busy so no hanging around .Shannon was on the ball and managed to get me a good deal on there Broadband Was out the store after 15 minutes …Happy days

Resposta da Vodafone UK - Rugby
Very friendly and helpful staff, who were very knowledgable about the products.

Resposta da Vodafone UK - Rugby

Resposta da Vodafone UK - Rugby

Resposta da Vodafone UK - Rugby
Wiktoria was very kind and helpful with getting me the best plan possible upgrading my phone from the s23 to s25 ultra, also helped solve the problem I have with logging into my vodofone app.

Resposta da Vodafone UK - Rugby
Wiktoria was very helpful and nice during our visit today. She explained every detail of our contract so we could understand it properly, and answered any questions we had regarding it.

Resposta da Vodafone UK - Rugby
Vodafone Rugby - Wiktoria is very helpful and made getting new phone and monthly contract less stressful.
She mentioned all the offers but I did not feel pushed to take it.
Very happy with the service provided.

Resposta da Vodafone UK - Rugby
The team were really helpful today 👌wiktoria was very helpful and friendly

Resposta da Vodafone UK - Rugby
Friendly helpful staff, upgraded our broadband at a cheaper price.

Resposta da Vodafone UK - Rugby
Excellent helpful and patient advice from Shannon, would highly recommend.

Resposta da Vodafone UK - Rugby
Wiktoria was so helpful in in sorting out our problem(dead phone). All sorted and data transferred with no issues. Thank you

Resposta da Vodafone UK - Rugby
Lovely people ! Very professional and kind . Mainly Leonardo !

Resposta da Vodafone UK - Rugby
Very lovely experience today, the staff were very helpful and sorted everything I needed :)

Resposta da Vodafone UK - Rugby

Resposta da Vodafone UK - Rugby
Victoria was really patient and worked very hard to overcome all the teething problems in setting my new mobile phone contract.Many thanks Jasmin Dyer

Resposta da Vodafone UK - Rugby
gemma was very friendly, polite and efficient she soeted my problem out immediatley.

Resposta da Vodafone UK - Rugby
Great customer service. Our phone was sorted for persons and business like, which we had a problem with.
Both of us also had cheaper packages each month so we saved money with more GB of data.
Would recommend rugby shop.

Resposta da Vodafone UK - Rugby
Knowledgeable, good information and explained everything as we went along as I had 4 accounts to sort! Gemma was great!

Resposta da Vodafone UK - Rugby
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
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