Really great service from Chloe. She was so patient and helpful with my dad, taking the time to explain everything and even helping him set up his new phone and his migration from three She made the w... Ver mais
A empresa respondeu
Localização
Alterar localização33 Pride Hill, SY1 1DP Shrewsbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Chloe- Very professional and friendly, nothing was too much trouble. Sorted out my upgrade with no problems
A empresa respondeu
I dealt with Chloe this morning who couldn't have been more helpful or friendly. She talked me through everything and it was customer service at it's best. Thank you.
A empresa respondeu
Went into store to talk as needed help regarding roaming for an upcoming holiday! Was served by the helpful Ed, who even got me a better deal on my sim deal than what I was currently paying! Great se... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Shrewsbury
Escrito pela empresa
Informações de contacto
33 Pride Hill, SY1 1DP, Shrewsbury, Reino Unido
4,9
Excelente
191 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Chelsea wad very helpful and patient…
Chelsea wad very helpful and patient with a more senior citizen, She was very efficient and I would recommend her to other customers.
16 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hi Leslie,
Thank you for taking the time to leave us a 5 star review and thank you for the feedback and recommendation as well.
Thanks,
The Vodafone Social Media Team
Excellent service from Merlin
Excellent service from Merlin this afternoon.
Merlin went through all my available options, explaining everything clearly. I feel I got the best deal for my needs. Very happy with my purchase and the friendly professionalism of the staff. Highly recommend and will be returning when I get my next phone!
21 de setembro de 2024
Opinião espontânea
Outstanding service and support from Merlin!
Outstanding service and support from Merlin in the Shrewsbury store today, both in terms of technical advice, and explaining the complete process when upgrading my old iphone to the new iphone 16 pro max. Highly recommended and looking forward to using my new phone in due course.
21 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
It's great to hear Merlin was so helpful and took time to explain everything you needed. I hope you're loving your new phone!
All the best, Mark
Went into store to upgrade my sim only…
Went into store to upgrade my sim only deal
Jack and Merlin in Shrewsbury were extremely helpful
Would recommend to everyone!
7 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hey Jonny.
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant, friendly staff member. Checked how much data l had been using and gave me better options. Explained everything to me and got me a fantastic deal. A very big thank you to Chelsea.
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hey Adrienne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service!
Josh was very helpful throughout the upgrade process making sure we had the right deal and phones for us. Nothing was too much trouble and there was no pressure. Very good customer service
20 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hi. Thank you for your review for Josh. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea (Shrewsbury Branch)...Brilliant!
Chelsea (Shrewsbury Branch) has been brilliant throughout our experience from ordering the Doro 8100 for my elderly mother to setting it up on collection.
She was friendly and courteous throughout and was patient in explaining things in an appropriate manner to an 81 year old technophobe. She is an asset to the company.
19 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hey Adrian,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Jack was Very welcoming
Jack was Very welcoming. Everything explained very thoroughly. Patient and sociable. No pressure to make a decision on my purchase.
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hello, Victoria,
Thanks for taking the time to leave such a lovely review on the service you received from Jack, it's certainly what we like to hear.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Very polite and friendly service
Very polite and friendly service by trainee Josh, with the assistance of his mentor when needed.
19 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hi Shirley,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Shrewsbury
Hi Nigel,
Thanks for the great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The young blonde girl i think she…
The young blonde girl i think she mentioned her name was paige was very brilliant at assisting me today, she told me exactly what i wanted to know , great customer service
6 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hi Louise,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Glad I called into the shop for professional advice
Most helpful and professional whilst still being welcoming. Patient also as I have a hearing impairment. Brilliant
5 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hi Patricia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was really helpful and the rest of…
Sam was really helpful and the rest of the staff seemed really kind and cheerful
27 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hey Louise,
Thanks for highlighting what a great experience Sam provided.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brilliant customer service very helpful…
Brilliant customer service very helpful calm and pleasant was very helpful explain to me about diffrent phones and prices very helpfull in finding the right phone for my self didnt take to long very satisfied overall please keep Jack
23 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hi. Thank you for your review for Jack. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New transfer and phone
Purchased a new phone and Jack helped me move all of my stuff over from my old phone onto the new. Friendly and helpful
16 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hi Jeanette. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Data move
Jack helped me with moving my data over, friendly faced and great customer service
12 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hi John,
Thank you for your review. It’s great to hear of your positive experience with Jack. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jack and Jonny were very helpful in…
Jack and Jonny were very helpful in assisting me with some queries, extremely pleasant and a great asset to Vodafone 5 stars
13 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hey Denise,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jack really helped me out today
Jack really helped me out today. Top service and all round nice guy. Impressed with Vodafone.
13 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hey Luke,
Your feedback is so important to us, thank you for leaving this 5 star review! We're glad you had a great experience with Jack and are enjoying our network.
If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great help from Jack with my deal.987
8 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hi Peter,
This is a great review for Jack. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Charlotte was extremely helpful and…
Charlotte was extremely helpful and friendly, and made swapping my phone so easy!
5 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Shrewsbury
Hi Alex,
Thanks for sharing your fabulous feedback for Charlotte. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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