TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Ver mais
A empresa respondeu
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
A empresa respondeu
Very grateful for the service and help from Graham and Jake last week in the Southampton branch. I had been putting off upgrading my phone after a bad experience in the Vodafone shop a few years ago.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Southampton West Quay
Escrito pela empresa
Informações de contacto
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Reino Unido
4,9
Excelente
407 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Rachel was extremely helpful when we…
Rachel was extremely helpful when we looked to upgrade our phone plans. Rachel answered all our questions and was able to help us save money on our phone bill !
5 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kaz great service
5 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Southampton West Quay
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Southampton West Quay
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam in West Quay Vodafone was really…
Sam in West Quay Vodafone was really polite and helpful would definitely recommend.
1 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sukhvinder was amazing in the shop…
Sukhvinder was amazing in the shop sorting mu home WiFi out
24 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Harry was amazing
Harry was amazing, reassuring, helpful, calm manor, thanks for your help,
17 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Laura,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Expert advice
The advisor (Davey) was super helpful, he was really patient in answering a ton of questions related to the best phone for my needs, and looking at my data and minutes usage, recommending an appropriate package. Great advice!
16 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Em,
Thanks for the lovely review and fantastic support for Davey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The best customer service with Jake.
The customer service with Jake. Booked appointment for replacement battery but left with a new mobile. Best decision made. Jake was a true professional. Spoke through in detail every thing I needed to know. Answered every question I asked. A true gentleman and so very patient. He definitely knows his stuff when it comes to mobile phones. He is an absolute asset to the Vodafone shop. I left the shop feeling very happy with the choice of mobile chosen. Thanks to Jake. Fantastic customer satisfaction.
15 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Cecelia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alessandro was very kind.
14 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Doc,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alessia-very helpful
14 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wanna say thank you Alessia for her…
I wanna say thank you Alessia for her excellent service!
13 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything was explained perfectly by…
Everything was explained perfectly by Alessia very clearly and professionally
12 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Ron,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe was really helpful and…
Chloe was really helpful and understanding
11 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey LB,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel
Rachel
Today I went to Vodafone store in Southampton, one girl Rachel attended to me , she helped me a lot , she gave me good advice and good customers service
She is the best , I am very happy for her . She is listening to me everything and she is best
Thank you
10 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Gurmeet,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alessia was very nice and kind
Alessia was very nice and kind, helping me with my queries. Amazing customer experience !
9 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Cristian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
sam was an absolute delight helping me…
sam was an absolute delight helping me transfer phones and setting up new contracts
8 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Richard,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel was very helpful but the fact…
Rachel was very helpful but the fact that I can’t use my Blue Light discount in store when I upgrade and trade in isn’t very good in my view. It means I loose my 20% discount.
Not happy
8 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Sarah,
Thank you for taking the time to share your feedback. We’re really pleased to hear that Rachel was able to assist you, but we’re sorry to learn of your disappointment regarding the Blue Light discount not being available in‑store for upgrades and trade‑ins. We completely understand how frustrating it must feel to miss out on your 20% discount.
Your comments are very valuable to us, and we’ll make sure they’re shared with the relevant team so we can review how we handle discount eligibility in these situations. In the meantime, if you’d like us to look into your specific case further, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Amazing service
Harry solved my problem with super technical no how. Amazing service.
7 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Alessia was very helpful and lovely…
Alessia was very helpful and lovely manners. Thank you.
6 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Sally,
Thanks for the lovely review and fantastic support for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.