TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Ver mais
A empresa respondeu
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
A empresa respondeu
Very grateful for the service and help from Graham and Jake last week in the Southampton branch. I had been putting off upgrading my phone after a bad experience in the Vodafone shop a few years ago.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Southampton West Quay
Escrito pela empresa
Informações de contacto
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Reino Unido
4,9
Excelente
406 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very pleased with Alessia's help
Very pleased with Alessia's help, made my phone work again :)
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hi Vanda,
Thank you so much for your wonderful review and the amazing support you’ve shown for Alessia—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very happy with Alessia’s help
Very happy with Alessia’s help. She’s got really good customer service. Very pleased
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hi Azat,
Thank you so much for your wonderful review and the amazing support you’ve shown for Alessia—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Returned back to collect my phone that…
Returned back to collect my phone that Sam had ordered, was served by Alessia this time and again, amazing service! Thank you so much!
30 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Jon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kam was great and helped me understand…
Kam was great and helped me understand fully my new upgrade
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Rachael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So happy with the service I received…
So happy with the service I received here. Nic was super friendly and very helpful.
27 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dıllıon was very helpful helped with my…
Dıllıon was very helpful helped with my upgrade smooth transaction
26 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Nazim,
Thanks for the lovely review and fantastic support for Dıllıon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I made a switch from o2 to Vodafone…
I made a switch from o2 to Vodafone yesterday and my number got activated today, can you explain why I have a mobile phone plan added on my account when I never bought a phone from you, the person who attended to me let me know I’ll be charged £18 a month which I was very happy with, how can you add a mobile phone plan when I didn’t buy a phone and I agreed to pay £18 tell me why its showing £36 instead due to come out of my account in December, u wasn’t informed about this can I please get clarification , I had this done at your Southampton branch city centre
24 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey there,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the Broadband teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
SUKHVINDER
SUKHVINDER,
great service, saved us a lot of money, very friendly super helpful
24 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Davey sorted out my sim only contracts…
Davey sorted out my sim only contracts great quick service
17 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
We're happy to hear that the sim only contracts were sorted out quickly. We appreciate you taking the time to leave your feedback.
Thanks,
Vodafone Social Media Team
Jake was kind and helpful today.
18 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hi. We're happy to hear that you had a positive experience. Thank you for your kind words; we appreciate your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from tk
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Southampton West Quay
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service
Harry provided fantastic service, very quick & got a great deal. 10/10 would go here again.
3 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Southampton West Quay
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Southampton West Quay
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service
Rachel was perfect, very polite and extremely helpful! Service was very quick and was tailored to what I wanted, not sales. Thanks so much! I will be upgrading in store, rather than by phone in future 🙂
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hi. We appreciate your kind words and are so happy to hear about the great support you received. We're glad the service met your needs and that you found it so helpful! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam in Vodafone west quay.
I went into this branch of Vodafone, and was served by Sam. He was calm, collective. Talked through all the options. Ending up taking a SIM upgrade. Very happy with the service.
28 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hi. We're happy to hear about your positive experience in our branch. We appreciate you sharing your feedback regarding the calm and helpful service you received while exploring your options and upgrading your SIM. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service :)
I was in town for a few days, I popped in for some help on my phone and was really impressed with Alessia's assistance. Recommended !!!
18 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hi. We're happy to hear that you were impressed with the assistance you received during your visit. We appreciate your recommendation and thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Returned to store for a query for my…
Returned to store for a query for my broadband, was serviced by the Italian girl Alessia.
26 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
Hi. We're glad you received assistance with your broadband query in our store. We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into Vodafone to upgrade my SIM…
Went into Vodafone to upgrade my SIM cards. Chris was friendly and helpful giving great customer service.
18 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Southampton West Quay
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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