Popped as a Three customer looking to buy a new phone. Staff member came straight up to me when he saw me enter the Vodafone branch in Southend high street. Ethan was very informative to any of m... Ver mais
A empresa respondeu
148 High Street, SS1 1JX Southend On Sea, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Popped as a Three customer looking to buy a new phone. Staff member came straight up to me when he saw me enter the Vodafone branch in Southend high street. Ethan was very informative to any of m... Ver mais
A empresa respondeu
Ash and Mo absolutley amazing they have gone above and beyond been really patient and i would highly recommend them to all. Fantastic keep up the good work. Great customer service and staff
A empresa respondeu
I accidentally linked my phone to my son’s new phone whilst it was charging and couldn’t send or receive calls. Couldn’t sort this out at home as I didn’t know I’d done this until I had to drive into... Ver mais
A empresa respondeu
Hi I am with Vodafone for so many years, but today I have visited your Southend on sea , high street store for my query and meet one of Advisor mr.Taranjit who has helped us and Advised to upgrade my... Ver mais
A empresa respondeu
Escrito pela empresa
148 High Street, SS1 1JX, Southend On Sea, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good customer care.Executed product information very clear

Resposta da Vodafone UK - Southend on Sea
Abbas was great visit was perfect thanks job done swiftly

Resposta da Vodafone UK - Southend on Sea
Abbas at Southend Vodafone’s was very helpful, expert and patient with our concerns. I feel so relieved as he sorted it all. I even called customer service but they couldn’t help only Abbas did managed. I think he needs a complimentary.

Resposta da Vodafone UK - Southend on Sea
Wonder service with Vodafones staff Abbes!

Resposta da Vodafone UK - Southend on Sea
Came in to store to get small ammendment to contact, left with both an upgrade to all services I get from Vodafone and at a way better price fnaf I was paying before.
Abbas sorted my original request straight away, then offered to arrange better deals for all my other services.
Very happy with my experience

Resposta da Vodafone UK - Southend on Sea
I visited the Southend branch today to resolve a billing issue and received exceptional assistance from Sunil. The matter has been fully resolved, and I commend him for his patience, positive demeanor, and professionalism. His customer service was outstanding.

Resposta da Vodafone UK - Southend on Sea
Magical service, stoped my original plan for a better mobile WiFi and better priced.
Vetus was Great.

Resposta da Vodafone UK - Southend on Sea
Amazing experience, vetus was extremely helpful and knowledgeable. He saved my day. I left the store very happy. I definitely recommend Vetus.

Resposta da Vodafone UK - Southend on Sea
great customer service and approach feom Aisha today, happy as l have achieved all of my requirements

Resposta da Vodafone UK - Southend on Sea
Sunil was really helpful and solved all my queries.

Resposta da Vodafone UK - Southend on Sea
Went in to collect my new iPhone which I was paying for them to set up and transfer everything from my old phone. They were unable to do it because of possible connection problems? Anyway, I was sent off to do it myself and told it would be simple,
However, it transpires I need a QR code which I haven’t got and wasn’t told about at the shop.
I’ve tried to ring Vodafone but told there is no one to help me with set up.
I’ve tried to set up an account for help but they don’t recognise my phone number and DOB!
When I try to transfer from my existing phone it tells me I need to contact Vodafone but they refer me back to log in which they can’t.
So, now I will have to make another trip into town to try and get sorted.
I’m tempted to just cancel and go elsewhere.

Resposta da Vodafone UK - Southend on Sea
Friendly, professional & knowledgable service from Ellis.

Resposta da Vodafone UK - Southend on Sea

Resposta da Vodafone UK - Southend on Sea
Very helpful and polite and helped make for a stress free upgrade

Resposta da Vodafone UK - Southend on Sea

Resposta da Vodafone UK - Southend on Sea
Zara helped me to update my details with talk mobile. She was very patient and helpful

Resposta da Vodafone UK - Southend on Sea
Jakub helped me upgrade to a new phone and transferred my data. 5 star service

Resposta da Vodafone UK - Southend on Sea
Aish was really helpful and gave me all the information I needed!

Resposta da Vodafone UK - Southend on Sea
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.