Rose provided excellent customer service. She is very knowledgeable about the products, and she is very kind and courteous. She is an asset to Vodafone.
A empresa respondeu
Localização
Alterar localizaçãoUnit 1 17-18 Market Place, PE11 1SU Spalding, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Amanda was amazing, excellent customer service, friendly and a lovely smile. A real asset to your company. I went into store 10 minutes before closing! Amanda sorted out my smart watch for me. She des... Ver mais
A empresa respondeu
I entered the store and the three assistants were all dealing with customers of a certain age. I noticed each customer was receiving excellent attention. James noticed me waiting and said somebody wo... Ver mais
A empresa respondeu
It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Spalding
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 1 17-18 Market Place, PE11 1SU, Spalding, Reino Unido
4,9
Excelente
140 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Josh is very helpful and friendly and…
Josh is very helpful and friendly and sorted our problem quickly
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey Sophie,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into the store for a upgrade was…
Came into the store for a upgrade was served by Tom , he was so informative and helpful not pushy at all but gave me great advice and made the process so easy , thanks Tom will recommend you to family and freinds
30 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey Stevens,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Julia and…
Great customer service from Julia and josh!
27 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey Jason,
Thanks for the lovely review and fantastic support for Julia and Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Would give zero if it was an option.
Would give zero if it was an option.
Took out a pay as you go contract with them. Didn't tell me that the initial £10 would be lost when I topped it up with another £10, that in its self was a nightmare as couldn't get it to work so customer services had to action it. Went in about a month ago to top up again, same issue this time but customer services now not allowed to resolve. Girl in shop said she would escalate and keep me updated. Never heard from them again. Absolutely crap service, switched to EE for this phone which is just a backup.
28 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hi Keith. We appreciate you sharing your experience. We're sorry to hear about the issues you've experienced with pay as you go plan. We'll investigate these issues to improve our services. Thank you for your patience. If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks Again,
Vodafone Social Media Team
A very good friendly serves
A very good friendly serves, Thankyou.
21 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hi Peter. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very informative and helpful
Very informative and helpful. Easy and quick experience of upgrading
12 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey Jenny,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Vodafone in…
Great experience with Vodafone in Spalding, great team service
23 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey Kevin,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for staff.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service great experience put me on the…
Service great experience put me on the right track
23 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into spalding Vodafone store…
Went into spalding Vodafone store today. Thomas was very helpful with my phone. Cannot thank him enough
23 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff was very helpful and polite
Staff was very helpful and polite
22 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey Dan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was fantastic Julia was very helpful
It was fantastic Julia was very helpful
29 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey ,
Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Spalding
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
If we dont support local then we won’t…
If we dont support local then we won’t have shops !!!
Fantastic service today by Julia and Thomas in spalding store .
Don’t shop on line let’s keep humans in shops xxx
19 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Julia was great help
Julia and her colleague eere great help! Realky friendly very good conversation. Very humanistic person centred approach. Helped me understand the jargon of a mobile phone. A great asset to your team in Vodaphone. Lovely ladies
18 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hey Viv,
Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful with setting up watch to…
Very helpful with setting up watch to new phone that i had been struggling to do over the past week.
Can recommend using this store to anyone with Vodafone.
13 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hi Joseph. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience at the Spalding store
Great experience at the Spalding store. Tom was a fantastic help, very informative and solved my phone issues quickly and easily.
13 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hi Rhiannon. Thank you for your review for Tom. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with the help and service
13 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Spalding
Hi Laureata,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent experience today
Excellent experience today, Chloe went out her way to help with our phone issues (hopefully now resolved), and ordering of broadband.valued member of your team at spalding.
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Hi Shaun,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Chloe sorted upgrade for me and was…
Chloe sorted upgrade for me and was very helpful. Thank you
7 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Spalding
Thanks for your feedback Hugh. It's great to see Chloe was able to help today. All the best, The Vodafone Social media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.