Vodafone UK - St Austell Opiniões 

220
•
TrustScore: 5 em 5

4,9

19 Fore Street, PL25 5EP St Austell, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First class service in St Austell shop Chris is so knowledgeable and explained everything so as both of us understood, he was very patient, friendly and we always know we can confidently go in store... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great product knowledge patience and a great sense of humor thank you Chris and st austell team.

A empresa respondeu

Classificada 5 em 5 estrelas

Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - St Austell

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 19 Fore Street, PL25 5EP, St Austell, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

220 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(220)

39 942 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Matt helped me and my non technical…

Matt helped me and my non technical husband purchase new contracts and helped us through every step
Travelled from norwich England to come back to this store highly recommend Matt had all the time to help us. Great representation of vodafone Thankyou

12 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hi Lyndsey,

Thanks for taking the time to write such a lovely review! We're delighted that Matt was able to resolve your query and get you and your husband set up.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

A pleasure to deal with once again

Every time I have come into this store Ian and Chris have been very helpful and knowledgeable as well as professional, they always check out the best deals, the advice they give is a great benefit when choosing a phone and home broadband plan. Well worth the visit.

7 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helpful, efficient service

Came in for my husband to upgrade or go sim only. He wasn't really sure what he wanted to do but Ian was really helpful and talked him through all the options and costs. He was very friendly and patient and we were extremely pleased with the deal he got for my husband in the end. While we we there, he also offered to check out my plan and make sure I was on the most cost-effective deal, which was kind of him. The other young guy in the store was really nice and helpful too. All round, they gave us a great service - it's so much better being able to go into a shop and see the tech, and get guidance in person, rather than trying to do it over the phone.

3 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hey there,

This is great to hear, thanks for sharing your positive experience after a visit to one of our stores. We're happy to hear how Ian, and the other members of the store have been able to help.

If you ever require help, feel free to pop back into any of our stores. Or you can message us over on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Update Contract/discount

Ian - Very personable, polite and explained everything clearly. Gave us different options and talked us through every detail. Wasn't a pushy salesperson at all and made us feel like a valued customer.

3 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hi Dan,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very happy with customer service

Very happy with customer service. Very friendly. Will return for upgrade when due again. Thank you Ian and st austell

1 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Thank you Ian and St Austell team ,that’s why we come back to St Austell store for our business.

1 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Brilliant service today from Ian.

Brilliant service today from Ian.
Brought new phone today and the time spent sorting out my new phone was fantastic
Well done

28 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hey there,

Thanks for the lovely review and fantastic support for Ian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Brilliant very good

27 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hi Christopher,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank so much for helping me

Thank so much for helping me with my S23 Ultra and Broadband Chris and Matt, you guys are awesome and made the experience great, highly recommended 🥰

16 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hi Sophie. Thank you for your review for Chris and Matt. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very friendly and helpful

25 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hi Donna. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Matt Beard was Great in St Austell…

Matt Beard was Great in St Austell Vodafone.

25 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hi Chris. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ian was very empathetic and very…

Ian was very empathetic and very helpful and has set my mind to rest and sorted my account out. Thank you.

3 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly staff

No waiting, friendly staff., Ian.
Understood immediately what I needed. Gave me all the relivant info. Great service. Nice to see familiar faces from the last time we visited 18 months ago.

15 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Thank you for your review Di. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very good service

Very good service, Ian was very helpful

15 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Quick friendly service

Quick friendly service. Sorted my wife out with a new phone and got me onto a better deal in my phone and upgraded my sim. Thank you Ian from the St Austell branch - bey helpful!

14 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hey there,

Thanks for the lovely review and fantastic support for Ian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ian is great his customer service Is…

Ian is great his customer service Is brilliant and very helpful will definitely be staying with vodaphone for many years to come

30 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hey Kirsty,

Thanks for letting us know what an amazing job Ian did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

29 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hi Celia,

Thanks for your review for our store.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Chris made everything simple to…

Chris made everything simple to understand and showed me how easy things can be.
Unlike other mobile phone companies.

21 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hi MRSJACKIEWORTH,

This is lovely feedback for Chris. Thanks for your kind words and taking your time to share the experience

We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Thank you for your help Reassured us on…

Thank you for your help Reassured us on our details, gave us advice, and got us a better deal. friendly, empathetic and helpful.

21 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hey Amy,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fast and friendly service

Fast and friendly service. We’re very helpful

20 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - St Austell

Resposta da Vodafone UK - St Austell

Hey Cronoknight,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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