First class service in St Austell shop Chris is so knowledgeable and explained everything so as both of us understood, he was very patient, friendly and we always know we can confidently go in store... Ver mais
A empresa respondeu
Localização
Alterar localização19 Fore Street, PL25 5EP St Austell, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great product knowledge patience and a great sense of humor thank you Chris and st austell team.
A empresa respondeu
Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... Ver mais
A empresa respondeu
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - St Austell
Escrito pela empresa
Informações de contacto
19 Fore Street, PL25 5EP, St Austell, Reino Unido
4,9
Excelente
220 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
George was very patient and helpful…
George was very patient and helpful great service
13 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Ellie,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was extremely helpful and…
Chloe was extremely helpful and informative
13 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Sharon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Buying new Samsung Galaxy z flip 6 .....
In January of 2025 I purchased a brand new mobile phone from the St Austell shop with an air time package, but the reception was poor at home, so after 13/14 months of having to leave my phone on the window cill to get a signal, I opted for a sim only deal via ee to give me mobile coverage at home.
However the phone developed a fault and as it is only 17 months old, I went into the shop to ask for it to be repaired, the manufacturers warranty is 24 months. The shop manager then, because I have ended the vodafone air time deal, started to talk loudly in front of other customers and called me a "skin-flint" for going to a sim only deal and leaving vodafone, he said people get what they pay for and that I must "squeak" when I walk etc.
He said I am on my own to sort it out and I must contact Samsung myself etc.
No customer service skills, no goodwill gesture at all - just rude.!
Repeat business - never.
Keep clear from that shop, Chris, the manager, only wants to sell something, not help when something goes wrong. !
8 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Mr Rowe,
We are really sorry this happened to you, that kind of treatment is completely unacceptable. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Fantastic experience
Fantastic experience. Helpful knowledgeable assistant. Explained everything about tge problem and details of a new phone.
5 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Tom,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
St Austell Vodafone’s the best
St Austell Vodafone are the best, good at what they do and always there to help when I get stuck.
22 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
My husband and I do an 80mile round…
My husband and I do an 80mile round trip just to get help and advise from Chris and Chloe. Chris set up my husband’s new tablet! Couldn’t do without such help. Thank you
14 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Barbara,
Thanks for the lovely review and fantastic support for Chris and Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We hope that all transfers now…
We hope that all transfers now complete!
Experience was very good.
Chloe & Chris most helpful
Peter F
14 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Im happy with the Deal that George…
Im happy with the Deal that George found me in store today
11 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Henry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The St Austell staff
The St Austell staff went above and beyond, thinking outside the box, to ensure we had the best value but future proofed solutions to support our family lifestyle.
9 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Chris was really helpfull
Chris was really helpfull, it was really important to me that i had special event photos which he helped me retrieve. He was patient understanding and friendly i would reccomend st austell store to anyone.
8 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Pat,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
VODAFONE ST AUSTELL
The customer service was very good. Clearly understood what I wanted.
Excellent service from Chris and George I am happy with the service of Vodafone
8 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Vanessa,
Thanks for the lovely review and fantastic support for Chris and George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
chloe was great at her job so helpful…
chloe was great at her job so helpful and gave great service
2 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I come in with my contract phone which…
I come in with my contract phone which the screen wasnt turning on and they have now traded my old phone in and i have a new contract, Couldnt of asked for better, Chris was absolutely brilliant asked if i was was happy with everything and said step by step of what he was doing.
30 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Amy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in store for help and advice
Came in store for help and advice, they went out of their way to help and were totally professional
30 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Allan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wow.
Wow! Went in for a sim upgrade and came out with a new phone. Chris was kind enough to talk me through different offers that were avaliable and help pick the best for me and went though transferring data to my new phone. Couldn't have ask for more.
24 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Zoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harri was super helpful and assisted me…
Harri was super helpful and assisted me with all my phone issues and sold me a brand new phone.
20 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Veronica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Chris has been brilliant with me as i…
Chris has been brilliant with me as i have adhd and autism and find phones a mine field. Chris was patient and explained things through with me and is an all round good egg...thank you Chris
14 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Michelle,
This is fantastic to hear! We really appreciate the feedback for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sim only contract
Very happy with my Sim only contract that Chris the manager helped me with. He listened to what I needed and advised me accordingly.
14 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Cheryl,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Found Chris to amazingly helpful,got…
Found Chris to amazingly helpful,got the right product first time and enjoying it, will definitely visit the Vodafone shop in St Austell again in the near future A1!!!!
7 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Collin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service Chris from St Austell…
Excellent service Chris from St Austell is very easy to talk to and he understands what device that’s suited for me
13 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - St Austell
Hey Valerie,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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