My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Ver mais
A empresa respondeu
Localização
Alterar localização6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Ver mais
A empresa respondeu
I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Ver mais
A empresa respondeu
Gavin, the young guy in the shop was so helpful, polite and explained everything so clearly to me, an old fogy, especially when it comes to mobile technologies. Nothing was too much for him to help w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - St Helens
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Reino Unido
4,9
Excelente
182 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very smooth process and I felt happy…
Very smooth process and I felt happy with the overall experience
23 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Denesha,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant customer service in at Helen’s store
I was served by a lovely man called John in the St Helens store. He was Very knowledgeable in his job and I left with more than I expected and a saving as well! Would definitely recommend vodaphone as a service provider and A* customer service by John.
15 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Ang,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Volin managed to save me £20 on my sim…
Volin managed to save me £20 on my sim deals, great customer service
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Susan,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a super tricky problem with a sim…
Had a super tricky problem with a sim swap that 3 people at other branches couldn't figure out. Colin had the patience and know how to get it fixed
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Josh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John was very helpful
John was very helpful, patient, help me understand what my new plan is ,and very friendly
30 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very knowledgeable and great service…
Very knowledgeable and great service from the member of staff. Got an upgrade and also switched home broadband as it was a cheaper.
19 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Elaine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saved money
I came into Vodafone as I was paying way too much for my sim card deals.
I spoke to Colin who changed my sims to unlimited for less than my current price and also found a great deal for my daughter.
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
This is great to hear Laura and I'm glad you were able to get a really good deal for you and your daughter. Thank you for the review!
Vodafone Social Media Team
Very helpful
A very warm welcome from John, they were very helpful and got seen in no time.
17 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Jaymie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gavin was excellent in setting up my…
Gavin was excellent in setting up my new mobile phone. Can not fault the service
17 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Bev,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to my local store and Colin…
I went to my local store and Colin assisted in transferring my data from one device to another.
17 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went in the store to pick up my new…
I went in the store to pick up my new device, Colin was very helpful in helping to set up my new device.
29 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey John,
Thanks for the lovely review and fantastic support for Colin .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I’m with Three but they happily took…
I’m with Three but they happily took their time to help me with a problem I was having while the Three shop was very full.
Great customer service and you could tell they genuinely enjoy serving people.
25 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Patrick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gavin was amazing made upgrading our 2…
Gavin was amazing made upgrading our 2 phones so easy.
10/10
12 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Louise.
We appreciate you taking the time to leave us a review. We're so happy to hear that upgrading your phones was made easy for you.
Thanks,
Vodafone Social Media Team
John is like Mr kipling cakes he's…
John is like Mr kipling cakes he's exceedingly amazing at doing the job
Thank you mate
Darren
7 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Darren,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely fantastic
Absolutely fantastic, so helpful. Lovely gentleman. Fixed my phone in minutes. He is a credit to your team. Thank you
2 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Carol,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into store as my sim card wasn't…
I went into store as my sim card wasn't working, I'd set up an e sim by mistake, Colin helped to resolve the issue and gave me an actually sim. I'm back up and running, quick and efficient.
15 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Sally
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - St Helens
Hi Shaun,
Thanks for taking your time to leave this review for Gav. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - St Helens
Hi Charlie. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was brilliant very helpful and…
John was brilliant very helpful and patient
11 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Melita,
Thank you for your review for John. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Had to trade my phone back into store…
Had to trade my phone back into store after an upgrade last week. Colin served me both times and made the process quick and simple.
26 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hello Sandra,
It's great to hear about the positive experience which you received in store from Colin, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.