My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Ver mais
A empresa respondeu
Localização
Alterar localização6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Went in for my sim upgrade and ended up saving money on my HBB too, Great service from Ceri
A empresa respondeu
Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Ver mais
A empresa respondeu
Gavin, the young guy in the shop was so helpful, polite and explained everything so clearly to me, an old fogy, especially when it comes to mobile technologies. Nothing was too much for him to help w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - St Helens
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Reino Unido
4,9
Excelente
184 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gavin was very helpful and considerate…
Gavin was very helpful and considerate and gave me expert advice and a solution to my broadband issues.
6 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Timothy! Thank you for your review. If you have any issues with your Broadband in the future, please click here for our Home Broadband Support Tools: https://vodafone.uk/BroadbandSupport. If you follow the relevant option, you'll be advised of troubleshooting steps to get you back up and running.
If you have any other questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Great in store experience
Had a great experience inshore! Colin was excellent and very helpful and helped with another issue I was having
26 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Kay. Thank you for your review for Colin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gavin was very helpful in helping my…
Gavin was very helpful in helping my upgrade
11 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi David,
Thanks for your feedback! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very good experience very good staff…
Very good experience very good staff John was excellent
9 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Philip,
That's wonderful to hear, we appreciate the feedback!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in to update my phone greeted by…
Came in to update my phone greeted by Gavin very helpful and very professional absolute pleasure. Thanks for the amazing support
4 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Anthony,
It's great to see your kind words for Gavin, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy
Colin was very knowledgeable about the product I wanted. He answered all my questions and made sure I understood fully what was in my new contract.
19 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Ellen,
Thanks for this great review! We're so happy you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Had a great experience in the store…
Had a great experience in the store extremely helpful.
Gavin supported me in the upgrade of my phone
7 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey there,
Thanks for your great feedback! We're delighted you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - St Helens
Hi Jacqueline. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problems sorted
Problems sorted very quickly by a very friendly Zafar. Excellent service with smile.
1 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hey Margaret,
Thank you for highlighting what a great experience Zafar provided!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Zafar was a true gentleman
Zafar was a true gentleman. Sorted my new contract and phone out with 30 minutes. I will definitely be using the st.helens store again.
4 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Kath,
We really appreciate the positive feedback! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - St Helens
Hi Courtney,
We're delighted you had such a positive experience. Thank you for your review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - St Helens
Hey Sharon,
Thanks for this great feedback regarding your experience with Gavin!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - St Helens
Hi Alan,
Thank you for your review! We're so glad you had such a positive experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Went to upgrade my phone
Went to upgrade my phone. Very helpful in store.
6 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Victoria. thank you for taking the time to leave us a review, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Upgraded to the new pixel 8
Upgraded to the new pixel 8. Got £350 back as a trade in for the old phone. Awesome deal.
5 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Zafar,
Thank you for your review. Hope you enjoy your new Pixel 8! If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
went in for a case for my iPhone
went in for a case for my iPhone. managed to get one that was only £7 in the sale.
20 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Munah. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone sorted super quick
Went in today, as my old phone isnt working properly. Colin and Raf were a huge help. Colin talked me through everything and I ended up sorting my new phone on the same day.
28 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Sam,
Thank you for taking the time to share your feedback with us. We're so happy you had a great experience with Colin and Raf.
Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fantastic Job very helpful
15 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi there Giuseppe,
Thanks for this review! It's amazing to hear that you're enjoying our network!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helpfull sales assistant
Helpfull sales assistant, diagnosed problem with my phone straight away great to deal with, cheers
14 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Mike!
Thanks for taking the time to share this great review with us. We're so glad you managed to get your issue sorted quickly.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Gavin was awesome
Gavin was awesome. He was brilliant on solving all our Vodafone issues and we can’t wait to visit again to upgrade our broadband in February 2024.
18 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - St Helens
Hi Ashleigh,
Thanks for taking the time to write such a great review! We're delighted that Gavin was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.