I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... Ver mais
A empresa respondeu
Localização
Alterar localização42 Queensway, SG1 1EE Stevenage, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
A empresa respondeu
Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew
A empresa respondeu
Yaseen and Lisa at the Vodafone office at Lewisham are simply the best. I had my phone stolen yesterday and they made the process of upgrading my phone and retrieving my sim seamless. Simply the best,... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Stevenage
Escrito pela empresa
Informações de contacto
42 Queensway, SG1 1EE, Stevenage, Reino Unido
4,9
Excelente
297 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing customer service
Gertrude who served me went above and beyond! Amazing service!!
28 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Seen quickly and great staff
Ross was an absolute gem. Very knowledgable, seemed very honest in his suggestions and was an all-round pleasure to deal with.
Thank you very much, Ross!
23 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Jasmine. Thank you for your review for Ross. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Gertrude!!
Gertrude knew I was on my lunch and helped me speak to the correct department. She knew she wasn’t going to make a sale but was nonetheless extremely helpful and kind.
17 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Yasmin,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic customer service
Fantastic customer service. Very happy how he welcomed me.
Big Thank you to Ross
22 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Declan, thank you for the 5 star review and the feedback about the team's fantastic customer service.
Thanks,
The Vodafone Social Media Team
Ross was very helpful
22 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Thanks for your lovely feedback for Ross. It's always great seeing our team made such a positive impression on you.
All the best, The Vodafone Social Media team
An excellent customer service from…
An excellent customer service from Gertrude during a few times visiting the branch. She went over and beyond my expectation to sort out my previous issues I had with third party sold me packages, she tried her best to recover my number and eventually managed to offer me a great package suitable to my needs. She's definitely am asset to the company and a gem 💎
Highly recommend her and she'll be my only person to go anytime I'm back in town.
16 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hello,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Gertrude, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
really helpful customer service from anil
really helpful customer service from
anil in store today, quick and easy upgrade.
5 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Jack,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the helpful customer service from Anil.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Upgrade query
We spoke with Luana today to see about upgrading. She was very helpful and informative and saved us money, so we took out Broadband too. Would def recommend people to speak with her.
3 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Sharon,
We’re glad to hear you found the best options for you when visiting Luana in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Anil is very kind and helpful
Anil is very kind and helpful , 😊
2 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Terry.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Stevenage
Hi Catalin.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Anil provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Glenn was very helpful
Glenn was very helpful, solved a problem in 10 mins that I spent 2 days trying to fix over the phone.
28 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Amy,
Thank you for your review and great feedback for Glenn.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fab service by Joao @stevenage
Fab service by Joao @stevenage. Very helpful and patient
25 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Gertrude was helpful and sorted my wife…
Gertrude was helpful and sorted my wife and I out.
12 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Visarion,
Thank you for your review and feedback
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Stevenage
Hi Natalia,
Thank you for your review and feedback for Gertrude.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very help and good knowledge
Very help and good knowledge. Was able to answer all questions. Very efficient. Lady who helped was Gertrude
5 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Pam,
Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into store to top up my…
I went into store to top up my granddaughter phone. I came across Glenn who helped me give my granddaughter a much better option. Then he proceeded to save me a fortune on my home broadband. Fantastic levels of service.
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Anna. Thank you for your review for Glenn. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gertrude was helpful and explained…
Gertrude was helpful and explained everything clearly with my special needs. Thank you, Gertrude
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Bob. Thank you for your review for Gertrude. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was brilliant and fixed my…
Glenn was brilliant and fixed my problem really quickly. Definitely recommend Vodafone Stevenage.
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Richard. Thank you for your review for Glenn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience
Ross was extremely friendly helpful, and made my transition to Vodafone easy
12 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi Jared,
This is lovely feedback for Ross. Thanks for your kind words and taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Top banter
Gertrude and Ross responded really well to a bit of banter, it's be real good to see more of that energy and chatter in other Vodafone stores
2 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stevenage
Hi L T,
It's great to hear about your recent experience and feedback for Gertude and Ross. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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