Beth was extremely helpful and knowledgeable, answered any questions we had and when Beth was unable to help she told us what our next steps are. She also engaged with my hearing impaired little one... Ver mais
A empresa respondeu
Unit 92c Farm Road , Clarks Village, BA16 0BB Street, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Beth was extremely helpful and knowledgeable, answered any questions we had and when Beth was unable to help she told us what our next steps are. She also engaged with my hearing impaired little one... Ver mais
A empresa respondeu
I came in store today with a few questions regarding my account and was SO happy with Alex’s help that i was delighted to upgrade my service plan as well as order the new 18 pro . Incredible servi... Ver mais
A empresa respondeu
Beth was fantastic helping us today at Street.and the manager also.we had issues because of dementia and they were understanding and sorted it out.they are both very friendly too
A empresa respondeu
I have been trying to change my broadband account, which has been problematic. Filip has been incredibly helpful, patient and tolerant with all my frustrations! He is an amazing ambassador for Vodapho... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 92c Farm Road , Clarks Village, BA16 0BB, Street, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beth was absolutely amazing, very helpful and very easy to speak too

Resposta da Vodafone UK - Street Clarks Village
Beth was fantastic helping us today at Street.and the manager also.we had issues because of dementia and they were understanding and sorted it out.they are both very friendly too

Resposta da Vodafone UK - Street Clarks Village
I came in store today with a few questions regarding my account and was SO happy with Alex’s help that i was delighted to upgrade my service plan as well as order the new 18 pro .
Incredible service and as a customer of over 28 years i can also add his help was the best I’ve EVER had.
Highly recommended.
Mr Ché Moore

Resposta da Vodafone UK - Street Clarks Village
Beth was extremely helpful and knowledgeable, answered any questions we had and when Beth was unable to help she told us what our next steps are. She also engaged with my hearing impaired little one which made it feel like she actually cared rather than wanting to get a sale.

Resposta da Vodafone UK - Street Clarks Village
Alex was very helpful & lovely ,
very reassuring
much appreciated with his help .

Resposta da Vodafone UK - Street Clarks Village
Alex and Fiona from Street Somerset store were so helpful, friendly and made everything so easy to understand, which in this day and age is a true blessing, I can't rate them enough, fantastic experience!

Resposta da Vodafone UK - Street Clarks Village
Fiona was very helpful and professional,wonderful service as usual best Vodafone shop every 😁👍🏻

Resposta da Vodafone UK - Street Clarks Village
All members of staff are so helpful and patient. Today I was assisted by George and Beth. Simply lovely team. If I need help, I shall return here

Resposta da Vodafone UK - Street Clarks Village
When something goes wrong or a mistake is made I appreciate people who explain clearly what has happened and take ownership. Alex did exactly this. Polite and truthful - he told me what was wrong and corrected it. Fantastic customer service. Thanks Alex appreciated.

Resposta da Vodafone UK - Street Clarks Village
George was brilliant in helping us renew our broadband. Thank you George!

Resposta da Vodafone UK - Street Clarks Village
Alex was very knowledgeable about the situation I found myself in and sorted it out quickly.Beth was keen to help in anyway possible overall a good experience for myself.

Resposta da Vodafone UK - Street Clarks Village
Alex and Beth were so helpful,they put me at ease as ive been looking at buying a new phone for a while. Im very thankful for all their help.

Resposta da Vodafone UK - Street Clarks Village
Alex was very helpful and polite. Resolved our issue efficiently.

Resposta da Vodafone UK - Street Clarks Village
I have been trying to change my broadband account, which has been problematic. Filip has been incredibly helpful, patient and tolerant with all my frustrations! He is an amazing ambassador for Vodaphone and I am sure a very valued staff member.

Resposta da Vodafone UK - Street Clarks Village
Changed my broadband/mobile contract over to Vodafone UK and used their shop at Clarks Village in Somerset. Alex was most helpful, and talked us through the whole process, he was very thorough and explained everything in detail. Despite the shop being busy and people queuing he made us feel that our account was his main concern. He showed excellent customer service and was very understanding for our reason to switch to Vodafone as a company which has ethics. Our previous company supplied services to a huge Beagle Breeding Facility for vivisection of puppies up North (MBR), as soon as we were made aware of this I just wanted their supply terminated and their hub removed. He found us a good deal and we made a 50% saving, so not only a company that has a good ethical and cruelty free policy but also extremely competitive delivering a quality and affordable service. Thank You Alex for making this switch uncomplicated and explaining everything to us as we are OAP's.

Resposta da Vodafone UK - Street Clarks Village

Resposta da Vodafone UK - Street Clarks Village
Alex was personable, knowledgeable and helpful. Fantastic service.

Resposta da Vodafone UK - Street Clarks Village
Alex from Vodafone was a real pleasure to discuss upgrading my contract phone with. Very enthusiastic and eager to find a good deal. Fantastic knowledge of the phones and pad and helped arrange a good deal on my renewal. Demonstrated a high level of customer service

Resposta da Vodafone UK - Street Clarks Village
Fi (Asst Store Manager in Street) absolutely AMAZING in helping get to the bottom of a problem - THANKS FI 🙏

Resposta da Vodafone UK - Street Clarks Village
Alex was so helpful, kind, patient and made the whole experience stress free x

Resposta da Vodafone UK - Street Clarks Village
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