I was served by Dan. He was polite and great to deal with. I had 2 issues; 1. Non working broadband router with 3. 2. Request for new SIM following phone theft from my daughter in the foul... Ver mais
A empresa respondeu
Localização
Alterar localização56 High Street, GL5 1AS Stroud, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Dan was really helpful kind and cheerful. And sorted out a little problem and reassured about another issue. They are always amazing in there.
A empresa respondeu
Outstanding problem solving from Clarence and Viktoria. Nothing was too much trouble and their knowledge is remarkable. Customer service like this is rare… these two are top stars. Lucky to have thes... Ver mais
A empresa respondeu
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Stroud
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
56 High Street, GL5 1AS, Stroud, Reino Unido
4,9
Excelente
216 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jack was very helpful in me chousing a…
Jack was very helpful in me chousing a new phone
17 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Michael,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was very helpful today
Jack was very helpful today! Thank you
13 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great
Great, quickly service with Soheila and Liv in Stroud. Get the renewed contract and new broadband with Vodafone. Great job.
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Anna,
Thanks for the lovely review and fantastic support for Soheila and Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Without doubt the best Vodafone shop in…
Without doubt the best Vodafone shop in the UK!. Thanking you Stroud! I recently had a technical issue and needed assistance. On my first visit I was so impressed with how helpful everyone was. Since then I have had reason to call in again and happily encouraged a friend to sign up with Vodafone. I can hardly credit just how truly lovely, helpful and polite everyone was. My special thanks to Soheila, Jack, Kelly and Liv.....Brilliant!
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Soheila was very helpful with me today…
Soheila was very helpful with me today very professional with dealing with my upgrade today
18 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We're so happy to hear that you received such great support with your upgrade.
Thanks,
Vodafone Social Media Team
Popped into Vodafone in Stroud today
Popped into Vodafone in Stroud today, and had an excellent customer experience with Jack. He helped me upgrade my phone and was clear and friendly throughout the whole process, I’d really recommend him to help you!
17 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi. We're happy to hear you had such a positive experience upgrading your phone. We appreciate you sharing your fantastic feedback with us and your recommendation. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Liv in store today who…
Great help from Liv in store today who helped me transfer my data onto the new phone I collected. She Made the process smooth and painless
12 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Soheila
Soheila, Liv and Viktoria were so so helpful! Fantastic service all round
11 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Jack was very helpful
Jack was very helpful. Very happy with service great phone and broadband.
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Soheila
Soheila
Absolutely fantastic service and a credit to your company
Simon
30 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi. We are happy to hear that you had a fantastic experience. Thank you for taking the time to share your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack upgraded my phone and helped me…
Jack upgraded my phone and helped me move all of my data from one phone to another without any issues. Very helpful
10 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Facing a significant increase in cost at the end of a contract
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpful. Zaid sorted out another 2 year contract for me costing me the same as I am paying now. Another contented customer
7 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Olivia was very helpful and polite in…
Olivia was very helpful and polite in sorting out the difficulties I had in receiving reception on my phone and reviewing my bills . Thankyou
2 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great help by Soheila
I'm with Talk mobile and got my phone elsewhere but Soheila in stroud was more than happy to help me get everything set up
15 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thanks to Jack for rhe helpful advice
Thanks to Jack for rhe helpful advice. He took the time to explain to me the different offers available and found me a plan tailored to my needs.
12 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jack made upgrading process easy
Jack made upgrading process easy! Finding the air plan deals to suit me, whilst matched a suitable phone along with trade in support to bring the fee down - great service thank you jack!!
8 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Rebecca,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Booked an appointment to sort my phone…
Booked an appointment to sort my phone and Billy was amazing. Got me set up ready for my holiday.
3 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Thanks for the review, we're happy to hear that your appointment with Billy was helpful.
Vodafone Social Media Team
Dan was really helpful in sorting my…
Dan was really helpful in sorting my new phone out at a cheaper cost and doing my transfer for me. Much appreciated, great service
30 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Efficient, knowledgeable and excellent service!
Many thanks to Dan in the Stroud store today. He tried everything to resolve a data issue I had and identified the problem was with the handset. He didn’t have to do what he did, he did and it meant I was able to make an informed decision there and then. Many thanks.
23 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Had an excellent experience upgrading…
Had an excellent experience upgrading to my new phone in stroud! I was served by Jack, and he was incredibly helpful, knowledgeable and patient, made the whole process very smooth and easy!
21 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Stephen,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.