Visitar o site

Vodafone UK - Swindon Opiniões 

380
•
TrustScore: 5 em 5

4,8

Operadora de redes móveis
Escreva uma opiniãoVisitar o site
Escreva uma opinião

Localização

Alterar localização

UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.

A empresa respondeu

Classificada 5 em 5 estrelas

Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Swindon

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

380 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(380)

39 942 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Great. As I was in town I went to Vodafone to…

As I was in town I went to Vodafone to rectify a small problem with my billing. I had the pleasure of being served by a young person called Georgia (Swindon). Not only was the small problem completely explained, she went through every option for me, which will ultimately Will mean I buy a new handset.

21 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Drew,

Thanks for the lovely review and fantastic support for Georgia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Best staff gioegia

Very fast service despite being Saturday, perfect end of the day, best staff gelorgia

19 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hi there,

Thanks for the lovely review and fantastic support for Gelorgia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Simran was incredible at the Swindon…

Simran was incredible at the Swindon Town Vodafone branch. Dealing with a fault in my dad’s phone and then letting me know she can get me a better deal than O2 - making me leave them after 20+ years with them. Promote her! I also bought an iPad while she was switching me through her too

19 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Sara,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Swift service

Swift service, friendly and knowledgeable assistant. Nazmin was very helpful and understanding. Great experience

11 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Victoria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

You should be very proud of your shop assistant in Swindon branch called Conor
Very kind helpful and very polite manners
Everything explained with patience and we also laughed so much. Thank you very much and please let him know he was brilliant .
Thank you very much
Mrs.Brodnan

2 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hi Lucie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Conor—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Conor provided great customer service to both me and my family, explaining the whole process to ensure we understood every step of the upgrade. Very pleasant experience

2 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hi Maxime ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Conor —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Quick service and excellent customer.

Quick service and excellent customer service. Friendly assisstace by Connor, highly recommend.

2 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Rafal,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service

Excellent service and professional conduct on the solutions on offer.
Stephen was the support staff helping me to renew my service contract.

2 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Dr Falaki,

Thanks for the lovely review and fantastic support for Stephen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Quick and easy

Quick, easy, no nonsense. Got exactly what I came in for as usual, with great friendly staff

25 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great Customer Service!

What made my experience great was the customer service!

The staff member Conor was impeccable at explaining everything in my contract in a clear and concise manner as well as answering my questions. Overall he was extremely helpful and kind and I was absolutely delighted with the great customer service!

31 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Taylor,

Thanks for the lovely review and fantastic support for Conor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

I have been a Vodafone broadband…

I have been a Vodafone broadband customer for since last 3 years; I started facing issues 1 year later. I am out of my Vodafone contract since October 2025. Now I left my old rented home on May 19, 2025 .When I requested for a disconnection with Vodafone on 25 April 2025 they told they could only disconnect on 26th May 2025. So I agreed, and they raised the disconnection request. I got a confirmation email and a sorry to see u go email on the same day from Vodafone. Then After 3 weeks, on May 14, they took the bill for June and send another confirmation email saying i am disconnecting services on 27th of June. When I approached the Vodafone support, they didn't have any clue they escalated to 3 different teams, wasted 3 hours in chat and later they told I wouldn't be able to disconnect because the new tenant raised an connection request with another vendor, and hence I need to continue to pay the bill until they find the issue. So I removed my debit last week, as I am not using the internet, and moved out of the rented house on 19th MAY. although I already lost the payment taken for June month .

The reason is so silly; I don't know how a reputed company can behave in a stupid way. After all these conversations, the customer care team is asking me to take a mobile data plan which looks like they are least bothered about their customer concerns rather than selling their product. Now I can see a couple of bills have been generated till July 2025 hope they will continue for an infinite number of day even though they don't have any connection. I am not sure what to do. Do I need to go to consumer court or complain about this to Ofcom? Anyone, please advice .

15 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Anoop,

I'm really sorry to hear about your frustrating experience. Thank you for reaching out and sharing your concerns regarding home broadband disconnection and payments. We sincerely apologize for any inconvenience this may have caused and appreciate your feedback.

For any assistance, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. If you have already spoken to the team but haven't received the resolution you were looking for, please come chat with my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Stephen helped me set up a contract

Stephen helped me set up a contract. Spoke me through all options. Was generally a friendly guy!

2 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hi Elyse ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Stephen —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Stephen was a fantastic help

Stephen was a fantastic help, advised me/helped me understand when I didn't couldn't rate a better person.

2 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Kirsty,

Thanks for the lovely review and fantastic support for Stephen,

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Simran today

Great service from Simran today in the Swindon store. Went above and beyond to help us and nothing was too much trouble. Thank you!

1 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Vicki,

Thanks for the lovely review and fantastic support for Simran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

We went to Vodafone which is in Swindon…

We went to Vodafone which is in Swindon town ,Mac was very helpful and gave us a great deal of, really happy with it . Thank you Mac

19 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Cyprien,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Georgia was AMAZINGGG!!

Georgia was AMAZINGGG!!

18 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Esther,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Let me know that as a customer I can…

Thanks for reassuring me that as a customer I can take my time

As a neuro divergent person this made all the difference to my experience

We got through a lot of set up changes to broadband and Sims effortlessly

Thank you

12 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Peter,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Georgia was wonderful couldn't fault…

Georgia was wonderful couldn't fault her, despite terrible systems dragging out the process.
You'd think Vodafone would invest more in their systems for such a bug company
Again couldn't fault Georgia and the rest ot the store team

9 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Lottie,
Thanks for the lovely review and fantastic support for Georgia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Conor was very helpful and answered all…

Conor was very helpful and answered all of my questions. The process was easy and quick very good customer service.

5 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Swindon

Resposta da Vodafone UK - Swindon

Hey Izzy, ​

Thanks for the lovely review and fantastic support for Conor. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais