Abbie was extremely helpful and patient, she went above and beyond to ensure we got the best plan and option for me and my Daughter. We are returning customers to Vodafone Telford and we are always ha... Ver mais
A empresa respondeu
116 The Border, TF3 4AE Telford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Abbie was extremely helpful and patient, she went above and beyond to ensure we got the best plan and option for me and my Daughter. We are returning customers to Vodafone Telford and we are always ha... Ver mais
A empresa respondeu
Came in to store to enquire about upgrade and Sonia was super helpful and friendly. Came away a very happy customer, she informed me on different plans and best way to go with the upgrade
A empresa respondeu
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... Ver mais
A empresa respondeu
Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... Ver mais
A empresa respondeu
Escrito pela empresa
116 The Border, TF3 4AE, Telford, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mac was a superstar helped me through all issues and also is saving me money !! A real Hero!!

Resposta da Vodafone UK - Telford

Resposta da Vodafone UK - Telford
Was served by Luke today just needing to change to Vodafone from my current network, he was helpful, polite and engaging which made the whole experience easy and stress free.

Resposta da Vodafone UK - Telford
I was met at the door by Tom , who patiently ,kindly and very clearly explained the several alternatives I could chose from that would fit my requirements.
I returned an hour later and was then served by Luke and my new account was set up .
I am very happy with their helpfulness

Resposta da Vodafone UK - Telford
Luke was very professional, easy to talk to, understood my issue and dealt with it without delay. I would happily deal with him again and recommend him to others.

Resposta da Vodafone UK - Telford
Luke was great! I am an absolute technophobe and he made the stressful process of changing my phone a pleasurable experience!

Resposta da Vodafone UK - Telford

Resposta da Vodafone UK - Telford
Luke and Noah did an amazing job.
Between them they sorted my contract and helped with my phone.

Resposta da Vodafone UK - Telford
Dan did a great job helping me change my sim plan and transfer my data

Resposta da Vodafone UK - Telford
NOAH WAS BRILLANT. MY HUSBAND AND I ARE PENSIONERS SO YOU CAN IMAGINE WHAT HE MUST HAVE GONE THROUGH BUT HE WAS VERY PATIENT. HE ALSO TRANFERED EVERYTHING OVER FOR US. HE IS A CREDIT TO YOUR COMPANY

Resposta da Vodafone UK - Telford
Really happy with the service today. Luke was really helpful and friendly. Would highly recommend.

Resposta da Vodafone UK - Telford

Resposta da Vodafone UK - Telford
Luke was friendly and provided us with a good service

Resposta da Vodafone UK - Telford

Resposta da Vodafone UK - Telford

Resposta da Vodafone UK - Telford
Lovely and clear. I hate being over sold things and Makenzie was honest and fair, which I like

Resposta da Vodafone UK - Telford
Great service, very helpful and insightful, thanks Dan!

Resposta da Vodafone UK - Telford
Luke did a great job with my upgrade this morning

Resposta da Vodafone UK - Telford
Went into the Vodafone store in Telford to compare the newer iPhones to the one I owned as I was due an upgrade. Was shortly approached by Chris who offered help and immediately was on board with answering all my questions. Despite being an android user himself, he was knowledgable about iPhones. He let me get a closer look at the IPhone 17 and play around with it because he understood my main reason for considering an upgrade was due to wanting a better camera. Chris then helped me with comparing contract prices for different models (both new and refurbished) aswell as using the trade in tool. The trade in tool is great! He was very chilled with me taking my time to make a final decision which I appreciate as I don’t like to be pressured! Eventually I decided to upgrade and Chris was super friendly throughout, we had a good chat while we did all the document signing etc. I was fortunate enough to be able to take my new phone with me that day instead of waiting for a delivery and Chris helped me transfer my phone’s data over quickly so I didn’t have to faff around with it at home. Great experience in store and feeling confident with my upgrade

Resposta da Vodafone UK - Telford
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