Vodafone UK - Tonbridge Opiniões 

282
•
TrustScore: 5 em 5

4,9

52 High street, TN9 1EH Tonbridge, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jordan was really great. Came in to update our contracts and got more than we wanted but for less money. Very helpful and very knowledgeable

A empresa respondeu

Classificada 5 em 5 estrelas

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 52 High street, TN9 1EH, Tonbridge, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

282 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(282)

39 942 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Dan was great thanks!

18 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Michael,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very happy with my experience in-store…

Very happy with my experience in-store with Jess today. Sorted me a new phone and set it up for me and also got my broadband price right down. Very happy customer and highly recommend

18 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Elaine,

Thanks for your review for Jess. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Great and friendly service with a smile…

Great and friendly service with a smile from hess in tonbridge!

4 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hello, Danut,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Katie transferred my phone data…

Katie transferred my phone data efficiently and gave helpful and friendly service.

1 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Jacqueline,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Katie when transferring your phone data.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Dan was very helpful when answering my…

Dan was very helpful when answering my questions

30 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Peter,

This is a great review for Dan. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Great experience

Jessica explained my options in a way I could understand and make an informed choice with no pressure

27 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Alison, It's great to see Jessica was able to help you make the right choice today 😊
Thanks, The Vodafone Social Media team

Classificada 5 em 5 estrelas

Jess made the experience of upgrading…

Jess made the experience of upgrading as simple as possible and transferred all my data for me.excellent service

18 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Frances,

It's great to see you had such a positive experience with Jess. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Hard job made easy transferring data from old mobile to new.
Thank you Jack 😊

16 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hello, Claire,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service from Jess in the…

Great customer service from Jess in the Tonbridge store. Sorted me a great upgrade and transferred all my data seamlessly.

13 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Katie was extremely helpful…

Katie was extremely helpful and went beyond what was necessary to sort my problem out.

12 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi C Miller,

This is lovely feedback for Katie. Thanks for your kind words and taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Katie was brilliant so kind and…

Katie was brilliant so kind and helpful. Now I can impress my family with my new found tech ability.

9 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Phillip. Thank you for your review for Katie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Served by jess

Served by jess, lovwly young lady who transferred all my data quickly. Highly recommend this store

5 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Dorothy,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Jess provided when moving your data.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Dan really helped us in a difficult…

Dan really helped us in a difficult situation, thank you so much!

2 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Susanne. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the help Dan provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Katie was helpful and transferred my…

Katie was helpful and transferred my data efficiently. Thank you.

31 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lex was really helpful thank you so…

Lex was really helpful thank you so much, I'll be back!

28 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hey Christine, It's always good to see our team have left such an awesome impression on one of our customers 😊
Thanks for your fab feedback, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lex was good and enjoyable.

Lex was good and enjoyable.
Thanks for the assistance.

31 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hey Adam, Thanks for your fab feedback for Lex.
All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service by Katie

Great customer service by Katie. Got me a great deal highly recommended

29 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Billy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lex was brilliant

Lex was brilliant

29 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi Allan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Dan was so helpful

Dan was so helpful, what a great guy!

24 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hey Ian,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Dan was patient and helpful

20 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Tonbridge

Resposta da Vodafone UK - Tonbridge

Hi David,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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