Emily assisted us in choosing some new mobiles based on our needs. She was patient amd knowledgeable
A empresa respondeu
Localização
Alterar localizaçãoUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Went into Trowbridge on Monday and got new Broadband with Brad who was really good at explaining everything:)
A empresa respondeu
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... Ver mais
A empresa respondeu
Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Trowbridge
Escrito pela empresa
Informações de contacto
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, Reino Unido
4,9
Excelente
271 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super service
Super service. Brad dealt with my purchase very professionally with all details explained clearly for me to understand.
15 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Anthony,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia was great
Georgia was great, set up the phone, data transfer the lot. Made a techno phob like me feel so much better
12 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Karen,
Thanks a lot for the insightful feedback for Georgia, it's really appreciated.
If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great advice and knowledge
Great advice and knowledge, Dylan was very helpful
11 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Shirley,
Thank you for your review for Dylan. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
We came in to your store at Trowbridge
We came in to your store at Trowbridge, and were served by Brad and he was fantastic with his help, a very polite and helpful young man, I would definitely recommend Them and him. Great service!
10 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service by Georgia
Excellent service by Georgia, prompt efficient and pleasant experience and very knowledgeable ,I will stay with Vodafone as their staff deliver a proper service .
26 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Mrs Kingston,
We really appreciate your wonderful feedback on Georgia, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went into Vodafone store to have data…
Went into Vodafone store to have data transferred on to new phone. Brad was really helpful and great with my phones. Trowbridge Vodafone is great!
26 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hello,
It's great to hear about the positive experience which you've had with Brad. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Turning a lost iphone15 into a 16!
Just been sorting out my lost iPhone15; and Wes in the Marlborough shop clearly explained my options, and then efficiently implemented my decision to purchase a new iphone16. Which is now working perfectly. Always good when you find real customer service.
18 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Iain,
Thanks for your review for Wes. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Kamil was very good and friendly!
2 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Jasmine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Customer service is the points that I’ve ever dealt with in over 20 years dealing with mobile telephone companies
Customer service is probably the most expensive mini company I’ve been with over 20 years. I certainly would use them again very disappointed.
19 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hello, Paul,
We're sorry to hear that you feel this way. We appreciate you taking the time to provide feedback, as we're always looking for ways to improve and be better for our customers.
Thanks,
Vodafone Social Media Team
Getting a new phone
Wes ..excellent staff member very helpful from start to finish helping us thought the procedure making everything clear and simple to understand
15 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Sarah,
Thanks for your review for Wes. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Emily-May was super efficient and made…
Emily-May was super efficient and made the whole process of upgrading easy.
10 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
S24 new purchase
S24 new purchase. Very smooth transfer of data onto a new phone. Brad provided exceptional service & professionalism. Recommend.
3 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Matthew
It's great to see you had a great experience with Brad. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad was very helpful today
Brad was very helpful today. The service was good. Thank you.
27 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Amelia,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia was Really helpful with set up…
Georgia was Really helpful with set up and information.
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
All the staff at Trowbridge were…
All the staff at Trowbridge were extremely courteous, kind and explained everything fully. Special shout out to Brad and Wes - I'm sure I tested their patience, although they were gracious enough not to show it. The girls too, I witnessed dealing with all manner of queries in such a friendly way.
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey Cathy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Trowbridge
Hi Jim,
This is lovely to hear. Thanks for sharing and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Emily is fabulous
Everytime i come into store emily is always happy to help
19 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Nariman. Thank you for your review for Emily. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Family was extremely helpful and…
Kamil was extremely helpful and nothing was too much trouble. An easy experience for my 72 year old self. Highly recommend.
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Liz,
This is lovely feedback for Kamil. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Exceptional service from BRAD
Exceptional service from BRAD - polite and very knowledgeable. Trowbridge branch.
27 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience in the store
Great experience in the store. Kamil was incredibly helpful throughout especially with transferring my data from an old phone. Highly recommend.
20 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hello, John,
Thanks for letting us know what an amazing job Kamil did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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